LG India — Ac not working after taking AMC from LG

Address:South Delhi, Delhi

Hi ,

we are the consumer of LG India, we are using two tower AC's of them since last two years and from the day one my Ac's are not working fine which i have been telling LG from the day one . After completion of one year warranty they suggested us to go for AMC with them to avoid further problems .

But after AMC also my problems are not resolved and still the Ac's are not working .Everytime we are registering compalints with there customer care and there engineer visit's but problem doesn't gets resolved .

please suggest .

My contact details are
Mas callnet India Pvt.ltd
B-24 Okhla Phase II
New delhi
Mobile No [protected]


Regards,
Divya
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LG TOWER AC — AC IS NOT WORKING

WE ARE HERE FROM RAJ VEHICLES PVT LTD. CORPORATE CUSTOMER HAS PURCHASED TOWER ACS & LCD FROM YOUR DEALER IN THE NAME OF ELECTROWAVES. FROM THE DAY ONE OUR ACS ARE NOT WORKING AND SERVICES ARE VERY POOR. WE COMPLAINT SO MANY TIMES BUT THERE IS NO RESPONSE AND DUE TO MAHINDRA DEALER WE HAVE RUSH IN OUR SHOWROOMS AND CUSTOMERS ARE COMPLAINT US THAT AT YOUR ESTEEM DEALERSHIP YOUR ACS ARE NOT WORKING SO YOU ARE REQUSTED TO DO THE NEEDFULL OTHERWISE WE WILL GO TO CONSUMER COURT
Dear Customer,

We understand you concern and thank you for highlighting the same to us

Kindly send your contact no. and the complaint no. to [protected]@lge.com ...


Warm Regards

LG India

LG TOWER AC — No support received

Logged a complaint on May 12th for floor based ac not cooling. It is still not fixed on May 17th. What is happening with LG? Company is going to go down badly if the after sales suport will reach such pits. Somebody from LG, please wake up and send somebody to repair.

RNA:[protected]
Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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