LG India — Problem in my New LG Model 278VT5 260 Litres 5-Star rating Fridge

LG India — Problem in my New LG Model 278VT5 260 Litres 5-Star rating Fridge

M mathur.rksh from Karnal, Haryana

12th Aug 2009 Dear Sir I have purchased subject Fridge on 7th Aug 2009 (last Friday day) from SAHU Agencies Aliganj, it was installed by Mr. Mukesh of LG on Sat day eveng. The door opening & closing of this product is not smooth. Mr. Mukesh told that after proper cooling it will become smooth but it is still the same. Problem in this Fridge is of misalignment of door. the distances of hinges (top & bottom) are not equal. So that the opening & closing is not smooth. I am surprised to see how the product of LG has been supplied without QUALITY ASSURANCE.. I do not expect any problem & delay in its rectification from LG. One of your service Enginner attended on 11th Aug but could not rectified it. Please arrange to rectify the problem or replace it immediately . Thanks & regards Rakesh Mathur Dy. Mgr. (R&D) Encardio-rite Electronics P Ltd. Lucknow Was this information helpful? No (0) Yes (0)

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Comments

Anil kumar

from Thiruvananthapuram, Kerala

I HAVE PURCHASED A FRIDGE. AFTER TWO MONTHS THERE IS NO COOLING AND OVER HEAT THE BODY. I REGISTERED A COMPLAINT IN YOUR TOLL FREE NO. ON 15.10.09. AFTER THAT I REMEMBERED SEVERAL TIME BUT NO RESPONSE FROM YOUR SERVICE SIDE. NOW I AM VERY UNHAPPY OF YOUR ATTITUDE. PLS CHECK AND ARRANGE TO SERVICE MY PRODUCT AT THE EARLIEST OTHERWISE I WILL COPLAINT TO CUSTOMER PROTECTION COURT.