[Resolved]  LG India — Worst Service

Address:Chennai, Tamil Nadu

i had purchased a LG ac one and half years back, i faced more problem with AC and the service they are providing, as of now i had raised so many complaints more than 5, when they came for service , they temporarily resolved the issue and go back and close the complaints, as of now i had changed the gas for 2 times...and cooling is not proper for 1.5 ton.. service executive is not more experienced...
And now, i raised a compaling three weeks back, one executive came two weeks and told that..problem with the indoor they will take the indoor within in 3days....but no one yet come to my home...

WORST and POOR Service by LG

Thanks & Regards
Saminathan
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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My LG refrigerator (model: GL-305VV5.BSUZEBN) at Trivandrum, stopped
working..so I logged a service complaint (complaint no-RNA[protected]
to LG on 02-June...On calling several times, finally a technician came
on 14-June and did a gas
re-fill and charged (Rs.1400). It was working for a while and again the
cooling is completely gone...I've never experienced such a poor
response from any customer care...totally negligent...i'm fed up with
your service...it's been a month since I gave a service complaint...
My LG refrigerator (model: GL-305VV5.BSUZEBN) at Trivandrum, stopped
working..so I logged a service complaint (complaint no-RNA[protected]
to LG on 02-June...On calling several times, finally a technician came
on 14-June and did a gas
re-fill and charged (Rs.1400). It was working for a while and again the
cooling is completely gone...I've never experienced such a poor
response from any customer care...totally negligent...i'm fed up with
your service...it's been a month since I gave a service complaint...

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