LG India / LED TV — sale after service

pushpdeep123

Address:

Ludhiana, Punjab

HI !!

i had bought a new LED tv in may 2011 and i am having problem with my led tv that its not working form last friday (i.e 2/9/11) , i hv filed comlaint on 3/9/11 and now from ur service centre we got a msg that it will take week time to replace new part ,

it's very difficult to manage with this , so i need to replace on urgent basis .

thank's
Pushpdeep Singh
+91-[protected]
[protected]@rediffmail.com

Was this information helpful?

No (0)

Yes (0)

Related LG Electronics reviews

View all 7062 LG Electronics Reviews

Comments

RANAIK

from Hyderabad, Telangana

I have purchased a LG LED TV 42" model No. LE5300 during March 2011. I have registered a complaint No. RNA[protected] and also given Net complaint No.[protected]. No far no action has been initiated. several request has been made with Local dealers at Secunderabad area vide telephone no. [protected] &[protected] but result is very poor. I am once again requesting your goodself that kindly rectify the LED TV problem immediately.

prakashbp

from Mumbai, Maharashtra

LG 42" LED TV — No service

I purchased LED 42" TV one year back ( mid of Aug2010). LG service center called me & fixed the appointment to come & do the service. Since I was busy in the weekdays, I asked them to come on weekend. He confirm over that phone that he will come & do the service but never turned up. When I contacted the Customer care no, I was shocked to know that my service ticket is closed. They have a timeline to just close the service ticket even whether they do service or not. I feel LG is more interested to meet their metrics by closing all the service ticket within 24 hours than servicing the customer.

Its better for LG to focus on customer than their internal metrics.

Prakash
Bangalore