LG India — Repair not done since last 15 days

Address:

Thane, Maharashtra

I have raised a request on 22nd August, 2013 for my Televisions model 21FA20Q. LG Services centre Engineers came in my home 23rd Aug and take a TV part for repairing in Service centre. Every time I call LG Customer care they say give us 24hrs your issue will resolved. Also I all Service centre, they say every time different (your TV’s part are testing, Engineers are not available, Your TV’s Part are not coming, if part are coming, we will replaced) But today date 5th Sep 2013 part was not replaced. I don’t understand how a company can do this when customer is ready to pay repairing+ Visiting + parts charges. Repair Request No. RNA[protected]. dated 22nd Aug, 2013 This compliant transfer to following Services centre Sky Services Sai Complex, Ground Floor, Opp Railway Track, Mira Raod (E)