[Resolved] LG / LCD TV — Installation | |||
I had bought an LG TV from CROMA shop in East of Kailash on 21st sep.`12.the person sent by LG one Mr Irshaad tel [protected] was not only rude but did not install the TV at the correct level.When I told him the its too high he refused to correct it and said that nothing can be done now and if i wanted it fixed then i`ll have to pay 550 rupees- which i refused to do.when i asked for the contact number of someone senior in LG he flatly refused to do so and told me to find the person and contact number myself.He did not connect the DVD player and the Pop up ads (the set was a demo TV) kept coming up and spoiled the viewing.I had to call the people from Croma to rectify it. Im a senior citizen living with my 71 yrs old husband and found this incident very unpalatable and and felt helpless and mentally harassed. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7063
Pending
0
Resolved
4008
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team