[Resolved]  LG Refrigerator — Poor Working

Address:

Anand, Gujarat

We had purchased an LG Refrigerator Model No. 23TMTSFF on 23 April 2005 for Rs. 11,400 from Desai Agencies, Anand.

We are very sorry to say that this product never worked satisfactorily. First it is SFF model which never gave frost free. Entire back remains with ice since we have purchased. Two years back its cooling system was not very good. We registered complaint and the mechanic charged some gas. Even after that it was not frost free. Recently we have come to know that due to faulty system this refrigerator has been withdrawn from the market. But we never knew this. Can anyone suggest what are the options available for me under consumer forum to get rid from this refrigerator to avoid mental agony further.

Vinay Gupta
Mobile no. [protected]