[Resolved]  LG Refrigerator — Rust on Door

LG Refrigerator — Rust on doors

Purchased one LG Refrigerator from Gteat Eastern, Dalhousi, Kolkata. Got rust within one year, not attened by them, as they stop keeping the products of same company. Also tried to find out any service centre, no referrence of the same.

LG Refrigerator — RUST IN DOOR

Compliant No:[protected] Dated 17.12.2010. Representative come home, take Rs.331/- visiting charges. Suggested that bring and fill M-Seal at rushted part and than bring same colour of dabbi. There is no matter to replace the door.

After that I received SMS on 31.01.2011 at 02.59 A.M on my cell read as "Dear Customer, your compain RNA[protected] is in process, reason No part in Stock. For any support, call on [protected], Send by LG:027595

AND

2 nd SMS on 31.01.2011 at 11.53 A.M on my cell read as "Dear Customer, your compain RNA[protected] is in process, reason No part in Stock. For any support, call on [protected], Send by LG:027595.

Today i.e.08.02.2011 I contact on[protected] the officer told me that your Complaint was CLOSED. No one contact me about the issue and today the phone officer told me that your compliant RNA[protected] is CLOSED.

NOT SATISFIED....!!!!!!

Is Refrigerator get "Rust" in 1 / 1.5 or 2 years??? Is this Quality they are maintaining????

I bought a "stainless" steel Refrigerator manufactured by LG just a few months ago (it is new!) and the door is RUSTING! Customer Service is like a wall, they do not answer, do not call back, they do NOT care at all even if this is not a cosmetic issue. This is plain bad manufacturing using extremely bad material. What type of recourse do we have? Customer care? We cannot even write the model number in sections that have to be filled in their website. If they are not filled, your complaint does not go anywhere (convenient). By phone? They told me to use their cleaner and the want to sell me their cleaner which is not going to clean what is already rusting. IF it is rusting, they should at least replace the door. I never expected this lousy service and quality when I bought an LG product in good faith. Is their a class action lawsuit? This is not the only refrigerator that has this problem.

rust around ice dispenser on door...extended warranty doesn't cover...LG offered paint. Avoid LG products at all cost...is Kenmore an LG product?

I purchased my stainless steel LG fridge back in June of 2015 and suddenly after the one year warranty these uniform rust spots are appearing near the ice maker and freezer. I called LG and they said this does not happen to their products and that there is nothing that they can do for me. WARNING DONT BUY LG!!!

White LG French door Fridge rusted after 2 years. Sent pictures to factory. Outcome was ( sorry but your fridge is out of warrenty). I understand this is a south Korean product. They cut of their nose. My first and last LG anything.

I have a left refrigerator door rusted around the area of the ice maker. What a piece of poor engineering. Donald Hall

Same rusting problem as above. I spent $2600+ on this LG Refrigerator 17 months ago. LG... Never again!

I bought a LG french door refrigerator from Sears and rust spots appear at the top side of the door (inside and outside) and drawer. Spent just under $3000. Called both LG and Sears and both said it is cosmetic and not covered. This was purchased on 12/30/16 and delivered on 1/7/17 so just about a year old. Unbelievable...so much for LG products/service.

Pinterest states rust can be removed with Stainless Cleaner and a credit card is there any truth to this?

The front door in my LG refrigirator started rusting a bit after 1 year o[censored]se. The agent claims that rusting is not covered by any waranty. Technician came and charged for the visit just for taking a picture of the rusted door. There

1000 spent on fridge that freezer do start rust in one year

only fix is new freezer door that will do same if you us ice and water

The top left corner of my freezer drawer is warped and rusting.

I bought the LG 3 door French refrigerator in white 7 years ago. Although the warranty has expired, I recently noticed the white surface paint bubbling up under the water dispenser. Has anyone else had this issue? What can be done about it?

I purchase the French Door/Freezer on the bottom Nov 2017. Within one year the paint bubbled under the control panel. They inquired on what I used to clean the surface. I told them my dish water with Dawn soap. They told me that Dawn dishwater is toxic and too abrasive!! I called but was told it was out of warranty and there is nothing LG will do. I wrote a review negative review on the Home DePot site. They had me reword it and not say that I had contacted customer service. The rust is getting so much worse. It is the first thing I see when I look at my refrigerator. I am 65 and this was only the 2nd brand new refrigerator that I have ever purchased. It was $2, 542.78. I am going to make phone calls today. Has anyone gotten any satisfaction from LG on this issue?