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LG Electronics Complaints & Reviews

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Last updated Jan 15, 2022
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LG Electronics reviews & complaints(6710)

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Dear team,
We have purchased samsung refrigerator of 580 ltrs with invoice nunber HCWH-33184 on[protected] at Malakpet Hyderabad. Due to breadth of fridge and installation guy said we can't install the fridge and was not informed about return policy . Now we have requested for refund of amount or for another small fridge to adjust with in the bill. Service is worst and cannot get the proper response .. earlier they said we can give new refrigerator by adjusting bill but now they intentionally delay mow saying cannot do anything ..
LG Electronics customer support has been notified about the posted complaint.
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    I wish to complain about the Air Conditioner that I purchased on 4th September 2021.

    I am complaining because the cooling of the air conditioner is not satisfied. I had problem with the LG installation team from the time of installation. The gas was not tightened properly and they again refilled the whole gas, the total installation was bad.

    I won't recommend your shop anymore to my Circles
    LG Electronics customer support has been notified about the posted complaint.
    Dear Customer,

    Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

    Regards,
    LG Customer Support Team
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      LG Electronics — Installation delay

      The LG showroom on Hyderabad is making me wait for the 3rd day today. They keep delaying saying on 1-2 hours without mentioning...
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      LG Electronics — Neglect to rectify defect in LG refrigerator

      I have been following up with LG India customer support team and their duly appointed local service vendor M/s Sky Services...
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      LG Electronics — LG Portable External DVD/RW Drive - Black (SP80)

      I purchased this product through Best Buy by LG and it worked fine for 7 months before crapping out. I sent in a request to...
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      We want to make a complaint against your company executive mr. Sabir shaikh and Mr.Aftab . From the month sept 2021 we are doing follow up for water Purifere repairs but they always tell within 2 days we will come to home, but they did not come and this happened for 4times . Every time they promise to come but they are not coming . Our machine is also under AMC then also we are not getting the correct service please look at to this matter as early as possible . Other wise we will go to consumer court .for your referance we attaching photo copy of our service card .
      LG Electronics customer support has been notified about the posted complaint.
      Dear Customer,

      Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

      Regards,
      LG Customer Support Team
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        My washing machine is ringing/beeping continuously throughout the washing rinsing cycles. I've registered a complaint with LG coustomer care number, got a message saying they will forward it and someone will contact within 48hrs, nobody showed up. We repeated the same procedure, someone came up this time.
        After thorough examination for 5mins, they said it's board complaint, we have to change it. It will cost more than 5K. We had to pay ₹708 to know that.
        After spending 29K before 4years, now we are asked to spend more than 5k for the machine again.
        They don't even check the board properly, they don't try to reset to the factory settings. Just replace the board. Great survice LG. 10years warranty is the advertisement, but only for the motor is what they don't say out loud.
        So once you buy a LG, get ready to spend 5K in every 5years for the board, as it's very common complaint according to those survice guys.
        LG Electronics customer support has been notified about the posted complaint.
        Dear Customer,

        Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

        Regards,
        LG Customer Support Team
        Dear Customer,

        Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

        Regards,
        LG Customer Support Team
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          LG Electronics — Top load washing machine

          I have purchased a top load washing machine on 3/10/21. i complained there is an issue happen with machine's rat guard, "RAT...
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          I bought an LG tv for 61000 rupees LG has pathetic quality of product it's not even been a month the tv has led light leakage I requested for replacement for the tv the support denied it and they said we will give a refund. I agreed I had been following up for the refund since last 2 weeks they keep saying u will get it next week I m sick and tired with their services I have filed a case in consumer court I just need my refund as soon as possible
          LG Electronics customer support has been notified about the posted complaint.
          Dear Customer,

          Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

          Regards,
          LG Customer Support Team
          Dear Customer,

          Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

          Regards,
          LG Customer Support Team
          Dear Customer,

          Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

          Regards,
          LG Customer Support Team
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            We have bought the LG OLED 65 inch OLED TV, All of sudden it stopped working, We contacted the LG service team & they checked...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            LG Electronics — Washing machine

            We bought the washing machine in 2019 and since the time we purchased the machine there has been issues and after a few complaints...
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            LG TV was defective. After numerous attempts finally scheduled a technician to come and repair. The text stated it was my cable box. Cable box was replaced continued to have the same problems. Once again scheduled a technician to come and replace parts. Technician didn't even bother to show up!
            LG Electronics customer support has been notified about the posted complaint.
            Dear Customer,

            Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

            Regards,
            LG Customer Support Team
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              I ordered LG 3star fridge in kathruguppe pai international but they delivered LG 2star frige ofter delivered item no one will responding properly what should I do please take a action immediately
              LG Electronics customer support has been notified about the posted complaint.
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                In Oct’19 I had purchased LG 43” Jazz LED TV and exact after 2 yrs. in Nov’21 it’s display stop working. I had raised...
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                Have ordered tv on 4th Nov, tv has not delivered till today so went to store and took it, technician not reported yet inspired of many follow-up
                No proper commitment from store.
                LG Electronics customer support has been notified about the posted complaint.
                Dear Customer,

                Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

                Regards,
                LG Customer Support Team
                Dear Customer,

                Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

                Regards,
                LG Customer Support Team
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                  Been waiting over a year for your service staff to repair a/C unit RPN[protected]. Have contacted 6 different no given to...
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                  This is to bring the company's kind notice againts the person who run LG service center at Kathua(J&K).The person is not giving...
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                  I have a new refrigerator which has stopped working. I gave a complaint on 17 September. They haven’t resolved anything. I call the concerned person he says we are discussing with someone. Will call you back and he never calls me back. They want to fix the broken refrigerator instead it needs to be replaced.
                  LG Electronics customer support has been notified about the posted complaint.
                  You are not alone. I am having a very similar experience. We bought a new LG refrigerator in late August 2021. After our food started to taste bad, we realized that the upper compartment was not staying cool enough. We went out and bought a refrigerator thermometer to check the temperature. Turns out that the 36 degree temp displayed on the outside of the door means nothing. Inside the refrigerator, it was 50 degrees. We had to throw out a lot of food. We called for repair service on Sept. 12. Someone came out to repair, but he said that he didn't have the part. A day later, the repairman called and said the part was 'backordered, ' and they would have it by Sept. 26. That did not happen either. Here it is 2 months later and still nothing. Several times, Home Depot has called LG on our behalf and has suffered through many extended "Hold" periods, only to be disconnected in the end. One time, after being transferred to many different numbers, we actually got a real person on the line---BUT but the connection was bad and filled with static. So the LG Representative said he was going to hang up and call right back. He did NOT call back. About 3 weeks ago, one of the online LG Representatives said he was going to send a replacement authorization (RA) to Home Depot--so we could get a different refrigerator. That never happened either. So far, nothing ever resolves; nothing ever moves forward. This experience with LG has been nothing but stress and complete frustration. They don't care. The only thing LG was quick to do was take our money.
                  Dear Customer,

                  Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

                  Regards,
                  LG Customer Support Team
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    LG Electronics — Product Cancellation and Refund.

                    On 30/10/2021, I visited LG Brand Store (Adishwar India Limited), Rajarajeshwarinagar, Bengaluru and I explained my requirement...
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                    Issue is with LG -Refrigerator that was bought on 22/11/2020.

                    After that it got Service 4 times along with...
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