LG Electronics Complaints & Reviews

I am writing to express my extreme dissatisfaction with the Voltas 1.5 Ton AC purchased from your store in April 2023. Despite numerous service attempts, the unit has failed to function properly, causing substantial inconvenience and discomfort.

Since the initial purchase, I have experienced a repetition of issues with the AC unit, including persistent malfunctions. Regrettably, these issues have persisted despite more than ten service calls, raising serious concerns about the product's reliability and performance.

I have made repeated attempts to seek assistance from the Bhatkal Pai International store, but the responses received so far have been far from satisfactory. The lack of a proper resolution has not only caused immense frustration but has also disrupted the peace and comfort of my home.

As a consumer, I find it unacceptable to endure such difficulties with a product that is supposed to provide reliable and efficient cooling. Given the persistent nature of the problems, I am left with no choice but to request a refund or a full replacement of the AC unit. I believe this is a reasonable expectation, considering the number of service interventions required within a short span since the purchase.

I implore your urgent attention to this matter and request that you facilitate the necessary steps for either a refund or a complete replacement of the faulty AC unit. I value the reputation of Pai International and have always held your brand in high regard, which is why this experience has been particularly disheartening.

I trust this message finds you well. I am writing to express my extreme dissatisfaction with the Voltas 1.5 Ton AC purchased from your store in April 2023. Despite numerous service attempts, the unit has failed to function properly, causing substantial inconvenience and discomfort.

Since the initial purchase, I have experienced a repetition of issues with the AC unit, including persistent malfunctions. Regrettably, these issues have persisted despite more than ten service calls, raising serious concerns about the product's reliability and performance.

I have made repeated attempts to seek assistance from the Bhatkal Pai International store, but the responses received so far have been far from satisfactory. The lack of a proper resolution has not only caused immense frustration but has also disrupted the peace and comfort of my home.

As a consumer, I find it unacceptable to endure such difficulties with a product that is supposed to provide reliable and efficient cooling. Given the persistent nature of the problems, I am left with no choice but to request a refund or a full replacement of the AC unit. I believe this is a reasonable expectation, considering the number of service interventions required within a short span since the purchase.

I implore your urgent attention to this matter and request that you facilitate the necessary steps for either a refund or a complete replacement of the faulty AC unit. I value the reputation of Pai International and have always held your brand in high regard, which is why this experience has been particularly disheartening.

I appreciate your prompt intervention and swift resolution to this issue, as it has been an ongoing source of inconvenience and discomfort. I trust that Pai International will uphold its commitment to customer satisfaction and address this matter with the urgency it deserves.

Thank you for your understanding and cooperation.

I had purchased on new AC from LG on[protected].After 6month yesterday[protected] I requested there service center for 1st servicing. The service center person came to home and while opening the Indoor unit Its found that inside coils are bended and damaged. I asked the service person and also I called the LG showroom where I purchased no one is providing proper response.
The LG product I received from LG showroom was defected/damaged product. Kindly request you check and replace with new product.

For billing invoice i make calls and sent massages to respective customer care and local persons to solve the issue, but they didn't lift the calls and doesn't respond.so i just want file a compliant on the them.

Almost 17 days have passed, and the washing machine is still not operational. Despite multiple reminders and escalation to the CEO and MD desks, I have not received any solution. There has been no response from the technical team, and this lack of support from the LG team is ridiculous.

SR No: RNP[protected]

Esclation Reference No : GCP[protected]/GCP[protected]

I have a very bad experience with the pai international branch in uttarahalli I had brought the mixer 6-7 months backs it was not working so gave them to repair as it had 1 year warranty. They repaired it and have put all the small cockroach in the jar and have given us back. And the jar smells so bad . If the cockroach was there in mixer let them shows us and give advice or put the cockroach in some other paper and give but why put in jar how can I again blend the vegetables or species in it. Its smelling so bad like dead rats. At first only I forgot to take the photo of it. Still some are there in jar that poc I have put .

Since the purchase of LG Reg-GC B257U GLW (S.No. 205TRLV1N200) on 8th July 2022 vide invoice no. LGLD/22-23/69, we were continuously facing troubles regarding refrigerator's body getting heated and subsequently when I made a complaint, the fellow told me that this is a smart fridge and you will feel outer body heated up. In June 2023, the fridge got stopped working automatically and when we called the person who came to install the fridge,...

Dear LG AC Sales Team,
I am writing to express my disappointment and frustration regarding the delay in the delivery of the LG air conditioner that I ordered on September 4, 2023. My order number is [protected], and the expected delivery date was Friday, September 8, 2023.As of today(30/10/2023), the product has not been delivered, and I have not received any communication from your end regarding the delay or a new estimated delivery...

I had repaired fridge thru LG service centre 2 months back but technician did fake repairing and taken money then after repeat complain they sent another technician who says everything working fine no issue with fridge. I said ice is not forming but not listening or accepting the our words.
Repeated 3 technician has visited but all have different opinion about problem. I am harassed a lot and wasted my valuable time with them without getting solution. Now service centre asking Rs 3000 for replacement of parts which is not genuine.
i am facing problem with fridge on every 2 years and spending lot of money.
Now appealing to court to address the issue seriously so this fake service should stop with 1000 of customer like me. Request penalty on service centre, Boisar and charge cheating & harassment case.

I had repaired fridge thru LG service centre 2 months back but technician did fake repairing and taken money then after repeat complain they sent another technician who says everything working fine no issue with fridge. I said ice is not forming but not listening or accepting the our words.
Repeated 3 technician has visited but all have different opinion about problem. I am harassed a lot and wasted my valuable time with them without getting solution. Now service centre asking Rs 3000 for replacement of parts which is not genuine.
i am facing problem with fridge on every 2 years and spending lot of money.
Now appealing to court to address the issue seriously so this fake service should stop with 1000 of customer like me. Request penalty on service centre, Boisar

I bought an LG Ac from reliance in the month of April and i recently had a gas leakage. So i called up LG for servicing and they came to check and later told me another team will come tomorrow to fix the leakage but no one came even after a 2 weeks. So i got back in touch with the LG customer care and they told me they will come but i had to pay 4700₹ . Even after telling them its under warranty they kept saying they can’t fix it bcos they didn’t installed it. But thật installation was done months ago. Is LG trying to get out of servicing? Whats the point of warranty if we’re still going to face this?

Gadsec solutions khasra no 1147 ist floor rithala industrial aera near rithala metro station delhi-110085

contact satpalvij

phone no [protected]

email id [protected]@gmail.Com

I purchased one plus TV, Godrej refrigerator and Bosch washing machine, tv is not working good with screen mirror / and washing machine is not ready for use still I'm waiting for technician for demo from date of purchase it's already 1 week crossed, no one is responding. Totally I'm unsatisfied with Pai international.

RNP[protected]
A substandard bowl was given instead of treo which was advertised in the product website. During cooking it cracked and broke.
As per LG employees the has happened at least at 5 places in Nashik that the bowl set has cracked while cooking
LG service engineer did not visit for the same still LG closed the complaint. LG is of the verbal opinion Bowl set is complimentary i.e. free goods and it is not our liability to replace it.

Nothing is given in writing / mail.

RNP[protected]. LG employees tried to close the complaint forcibly without resolution. The bowl cracked and broke while cooking. The Oven may be hazardous

They have delivered a defective double door whirlpool fridge from electronic city branch. Some black spots were forming inside the fridge as well as my switch board socket behind the fridge. May be some gas was leaking.
Regarding this, I got no response from Pai Electronics . So, I contacted Whirlpool and mailed to their higher officials about this matter and finally, they have replaced the fridge. Very pathetic service from Pai Electronics, Electronic city Branch, Bengaluru. Really disappointed.

I bought a front load washing Machine from LG Harlur, Bangalore on 31-Aug-2023. The machine stopped working in 10 days. LG service engineer visited after 2 days and could not make it work. I requested for exchange. It has been 15 days now and neither the service manager nor the dealer is entertaining my service request. And my cloths are locked inside the washing machine for over 15 days. And I am not able to use the washing machine. Please help to expedite and address the service request.

Service Request: RNP[protected]

I have ordered an AC on August 29 from LG online service portal. Till now I have not recieved the product or any sort of information from their side after asking multiple times.

I have called the customer service thrice and everytime I get the same answer stating " someone will reach you in 2 hours" about the status.

It's been 25 days since I ordered the product and i recieved an invoice copy with invoice date...

AC purchased and in less than 1.5 year the AC is not working and even if we raise consumer complaint no action is taken from LG .

Feedback from the past communication with LG :
Not fixing the LG AC issue ( because when the service team provide a fix AC runs only for 1 week, then again the same problem )
Even though we are escalating no action is taken from LG perspective. ( Escalated via mail/call/ consumer complaint )

Providing the screenshot of already raised complaint..

Got call from team, but after that there is no action from LG side... Facing problem with LG AC for past 1 month...

Previous complaint number : RNP[protected]