[Resolved]  LG Refrigerator — NOT ATTENDING COMPLAINT UNDER AMC

Address:West Delhi, Delhi

RESP. SIR

LG PERSON CAME TO MY HOUSE AND EXECUTE AMC CONTRACT OF MY REF. FOR THREE YEARS. HE HAS COLLECTED THE CHARGES IN CASH , VIDE HPL NO KH 10238. NOW AFTER SO MANY COPMLAINS NO ONE ATTEDNDING MY COMPLAINTS.

IF MY COMPLAINTS HAVE NOT BEEN ATTENDED ,THEN IT CONSTITUTE BREACH OF AMC CONTRACT BY LG. I AM BEAING FORCED BY LG TO TAKE THE LEGAL ACTION IN THIS MATTER.

PL. LOOK INTO THE MATTER .

REGARDS

NEERAJ GARG
EMAIL: [protected]@rediffmail.com

A-94, SHANKER GARDEN,
VIKAS PURI, NEW DELHI 18
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Aug 13, 2020
Complaint marked as Resolved 
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LG — LG Refrigerator Complaint Not Attended

I have bought an LG double door fridge 10 months back. The Refrigeration section is not getting cooled now. I had registered my first complaint on 6-Sep-2011(RNA[protected]. But the customer care executive registered it against my Front Load LG Direct Drive Washing Machine. Technician called me by only Night 10:45 PM and i had asked the technician to come the next day as it was already late. Nobody called after that. I had called the LG Customer care again on the next Monday(12-Sep-2011) and the customer care executive cancelled my old complaint and had registered a new complaint RNA[protected]. After that nobody have called for servicing or for any details. Again i had called LG Customer care on 15-Sep-2011. Customer care executive gave me LG CCO number([protected]) and Senior Technician's Number. I called both numbers many times on 15 & 16th Sep. Nobody was attending the calls.I had expected a much responsible and prompt response from Big Brand Like LG. If LG can't ensure the proper service you take your fridge back and give back my money.

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