[Resolved]  LG / Refrigerators — Fridge not cooling

Address:Gautam Buddha Nagar, Uttar Pradesh

We bought an LG Refrigerator in April, 2009. Just after 2 years, the cooling is gone. After registering complaint, nobody is attending to the problem properly. Its 3 weeks now in this hot weather and everytime we get to hear just one thing from customer care that the engineer will call in 24 hours. Gas was filled 2 weeks back, but every other day, the fridge has no cooling.

My suggestion to people reading this is not to buy LG Refrigerators. The products are not good then how come "Life is Good" with LG. This advertisement should be banned. Problems start after the warranty period. Thats why the schemes of exchange offers are coming up for such products where the consumers don't get anything, infact they have to shell out more money from their pockets.
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Aug 13, 2020
Complaint marked as Resolved 
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LG / Refrigerators — Harsh noise while opening door and some water collection under vegetable basket

sir
refer to refrigerator 320ml model no GL338VE5 dated 11/5/10 and its complains C10B2518028 dated 25/8/10 ,C10B3012580 dated 30/8 2010, C[protected] dated 4/9/2010, C[protected] dated 15/9/2010 and C10B0838077 dated 8/11/2010,door noise problem is still there.Besides your service engg has given different look to my freeze by changing the main door and not changing freezers door also. I doubt that yours so called service engg are qualified and trained because they handled my freeze by trial and error method e.g.application of oil,change of door bush change of gasket one by one but even by change door noise problem is still there. It means that my freeze as some in built manufacturing defect and freeze replacement is only remedy.inspite of to written complains dated 27/11/2010 and 19/4/2011.No actin has been taken so far.If my freeze problem continues for one week i will be compelled to take LEGAL ACTION


Ashok Kumar Nigam
e-mail- [protected]@rediffmail.com
Address- 5/30-Jankipuram Extention, Lucknow
Tel- [protected]
[protected]

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