[Resolved] LG Single Door Refrigerator — Customer service | |||
My Self Mohammed Abdul Azeez, I purchased single door refrigerator on 2nd May 2012.I gave the complaint regarding my refrigerator is not getting cool on 27th June 2012 & 28th June 2012. Customer care person told me with in 24 hrs my problem will be rectify, but till now no one came to rectify. upon contacting again to Customer service, he told me that my complaint has been cancelled due to Customer not picked his phone. No one called to my number, how can your customer care guy can close the complaint without any proof ?As a customer care that is their responsibility to cross check, its not the way simply closing the complaints by saying that customer not picking his phone. I am requesting you to take serious action against the personnel who cancelled the request without tracing the fact. My RNA[protected]/6/2012) RNA[protected]/6/2012) The latest one RNA[protected]/07/2012) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear customer
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
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LG REFRIGERATOR SINGLE DOOR — POOR SERVICE
I HAVE PURCHASE LG REFRIGERATOR SINGL DOOR ON 06/05/2008 FROM LG DEALER M/S VIDIO VISION A.B.ROAD, DEWAS ( MADHAY PRADESH) 455001 BUT REFREGERATOR IS NOT WORKING PROPERLY .I SUBMITTED COMPLY TO YOUR DEALER AND YOUR SERVICE CENTRE INDORE MADHAY PRADESH.
YOUR SERVICE ENGINEERS IS CHECK AND RECOMDED FOR REPLACEMENT BUT TILL THIS DATE MY REFRIGERATOR IS NOT REPAIRS AND NOT REPLACE BY YOU SERVICE STATION .
PL.SOLVED MY COMPLAIN IMMEDIATLY
TELE NO.[protected]
RAJENDRA KUMAR JAIN