[Resolved] LG Washing Machine — Machine Malfunction | |
This is regarding the LG washing machine purchased from VIJAY SALES (Thane), (WFT7062DN LG W/M W/F–T 7062DN), Bill No.: ORD6523737. Dt. 030607. After several reminders and many phone calls to the Call Center & local service executives I still have not received any resolution. I have lost my patience & have no options to seek your assistance. My clothes are turning dark grey from the day I started using the product, initially one of the experts advice me to change the water source. In-between one of them took spoiled clothes for further investigation, letter on ms Ashwini (VIJAY SALES) reported me that my w/m’s papers are forwarded further for replacement, not only that letter on the same m/s Ashwini said that she is helpless in this case. Finally I spoke to Mr. Muzumdar / Mr Arya and as per their promise another technical person visited my house and came to a conclusion that there is a oil spillage from the gear box and admitted other problems like water spillage from w/m & slow water supply etc. Funniest & unethical is every time service person use to call me to attend the problem and they never turned up. It is also observed that my past several complaints are removed or cancelled from the system. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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S.SUDARSAN,
AGRICULTURAL OFFICER(Retd., )
No.6, Professor’s Colony,
Kuppakonan Pudur Road,
Velandipalayam,
Koil Medu,
Coimbatore – 641025.
Respected Sir,
SUBJECT : LG Washing Machine – Sent for Repair returned with a changed Washing Machine Complaint – Regarding.
REFERENCE : 1) Bill No : 1279 dated 28/09/2k4 of
LG Life Style Shoppee.
2) Invoice No. H13197 13/5065 dated 20.06.2009 of AB Electronics.
3) Our letter dated 21.07.2009 to LG Service Centre.
4) Our letter dated 17.08.2009 to LG Electronics Greater Noida U.P.
As per the references above the LG Tromm Fuzzy Logic Fully Automatic Fabri Care Washing Machine Model No. WD80295NP sent to LG Service Centre, Coimbatore for change of Stainless Steel Washing Drum. But the Washing Machine sent to our house was a completely changed machine with lot of fault.
I have made several complaints and emails to the authorities, but so far they are not at all interested in hearing our complaint and to take necessary action to solve our problem.
Hence in this connection I once again remind you regarding this matter to take action to solve problem. The Service authorities are very lethagic and not at all interested in service motive. If this attitude continues, then we have no other go to move to the consumer court for action.
Place : Coimbatore
Date : 01.10.2009
S.SUDARSAN