LG Washing Machine — poor services of LG washing machine

Address:South Goa, Goa

my LG washing machine is under repair since 45 days and no action is taken as on date. As a matter of formality, Rep visited once and thereafter no action. Goa as such has a poor unqualified personnel and no proper idea. For this effect company SMS for confirmation/ satisfaction of services was sent as dis-satisfaction from me . Even then there is no follow up. My question is once customer has given reply as not satisfied and absolutely any action after that then why do they confirm about customer satisfaction , when there is no action. My all products of house hold are of LG, but now i am very dis-satisfied about services. Please kindly initiate necessary action on priority to restore my washing machine, and required action aganist poor services of vasco goa area.
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LG Washing Machine — Please fix my washing machine i am tired of calling your nose NO RESPONSE

Had purchased a washing machine

I have lodged a complaint (Complaint ID - N8CA3003494) with the customer care center on the Some date in OCTOBER, 2008.

Since then, almost everyday I have been in contact with the customer care executives. Everyday it is the same story that I get to hear from them. All they say is that the service center representative will be sent over to my place the next day.

I am still waiting for the complaint to be attended to.

I just want my washing machine is fixed asap.

i am on call as of now also and really frustrated with this, and if nothing happens ill move to consumer court next week.

Thanks
Harsh

LG — MY washing Machine

My machine door is not opening and I have been comilant from las one week but the have the same story the we are sending the person to operate but no one has come due to that I cant go anywhere And now I am feed up so what to do Buy tomorrow I they Don't send a preson so I a'm going to complaint in the consumer court
I agree with you as i am also goin through the similar situation...services are really useless ...never repeat the mistake of buying a LG product
Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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