[Resolved] LG Washing Machine — WRONG MODEL MACHINE WAS DELIVERED

santosh R L

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

my self santosh lokhande contat user of Lg product, i have ordered washing machine model T7222pffc to authorized dealar Gemini Electronics < SHop 39 and 40 Dadar departmental stores Dr MC Jawale Marg dadar west Mumbai 28.
but wrongly machine was delivered model no I s t72ffc 22c, tried to contact at gemini shopd says cant do any thing will look tommorrw,
Company Like Lg who is market leader giging such service we are surprised the issue should be clear on the spot, why asking to wait till .tommorrow.How can they make a such big mistake.We have already cleared the payment.es we request to Manag ers of Customer care to look in to this and help to resolves the issue.

Regards
santosh

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Aug 13, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Santosh,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team