[Resolved]  LIC Housing Finance Ltd. / Home Loan — Non-Return of Processing Charges when No Loan was Disbursed - File No. 509264

Dear Sir / Madam,

I had applied for a home loan to LICHFL in March'09 end, which was sanctioned on 21.04.2009 under File No. 509264. The last date for the Sale Agreement got over on 15.05.2009. But till that date, the Loan Amount was not disbursed. A numerous follow-ups were done to get the loan disbursement on time and infact I had to sit at their office practically for the whole day. However, all my sincierest of efforts were invain as there was no one to hear. After putting a lot of pressure, LICHFL agreed to disburse the loan on the condition of providing them with Indemnity Bond and a Guarrantor, who would bear monetary Guarranty of the Loan amount, which was only a last moment addition in the documents. And ironically, this information was communicated to me on 16.05.2009, one day after the Sale Agreement had expired and I lost all my advance to the seller. I requested LICHFL a number of times before also that unless I get the loan amount, the seller won't do the registration of the property and all my advance will get ceased but there was no one to hear. I told them who will take this type of guarrantee at the eleventh hour. At least hey should have told me about this requirement in the starting when I applied in March'09 end. I also questioned them that why they need Guarrantor now when it was not at all specified earlier, even when all the Original property papers are getting submitted to them. I had signed all the documents given all the charges as required and provided all the information that they required to the best possible way. But they kept the case lingering on for so much so that every thing had gone haywire. LICHFL say its their company policy, which I personally felt was only harrasment and nothing more.

Now, when the loan amount has not been disbursed after so much mental harrasment also, I requested LICHFL to return my Proceesing Charges worth INR 15, 551/-, which they are not ready to return and argue that they had atleast processed my loan and hence they can not return it. This is a kind of fraud on the part of LICHFL and I'm one of the victims. I don't know LICHFL is making fool out of how many people, but the no. of persons being duped by this company would be much higher.

Sir, my request to you is to help me get this hard earned money of mine out of the clutches of LICHFL.

With Best Regards,

Sanjay Chawla