Life Insurance Corporation of India [LIC] Complaints & Reviews

I Praveen N Puri had applied for home loan of 20 lacs on 2nd of April2009. As per the information provided by your agent(so called marketing channel) we provided all the necssary documents.
1. In my case i am applicant and my wife coapplicant .
2. My wife works for afirm which is properiotorship firm.
3. Your agent said that loan will get sanctioned within 8 days and did not give satisfactory answers till 22 April09 giving assurance that loan is almost sanctioned you go ahead with agreement and told the builder same.
4. In meantime i had to go to USA on project so i approached LIC housing finance office (swargate) to ask what is the status.
5. Answer given : submit annual report your file will be sanctioned, also in meanwhile prepare power of attorney in wife's name.
6. believing in good name of LIC ( so called) we did so.

Today on 22 April09 they say we do not sanction loan to propreitorship firm employees.

Now after deducting the money Rs.1124/- frm our account they say that co applicants loan cannot be sanctioned.

My question is Whose mistake is this? and who is going to suffer ?Shouldn't they inform people that if they are working in properietorship firm they cannot apply.

In LICHFL commitments they write(for your refernce)

2.4 To deal quickly & sympathetically with things that go wrong by –

Correcting mistakes promptly & canceling any Charges applied due to our mistake.
a. Handling Customers’ Complaints promptly.
b. Telling Customers how to take their Complaint forward if they are still not satisfied.
c. Providing suitable alternative avenues to alleviate problems arising out of Technological failures.
I want answer to all my queries and all the time, money lost because of LICHFL.

Kindly revert back as soon as possible or else we need to approach proper channels for the same.


Regards,

Praveen Puri
#[protected]

I am having a problem regarding my Life Insurance policy no.[protected] in Max New York Life Insurance. When the employee of the company came to me she said I have to pay the premium for three years only and after that the premium amount will be adjusted with the bonus of the product and I would have to pay nothing after that. But now four years has passed and till now I am paying the premium.

Now they say that I have to pay the premium till 11 years and if I miss any, the policy will be lapsed.

I asked to surrender the policy but they are refunding me a negligible amount as compared to what I have paid. I am helpless and compelled to continue with this fraud kind of policy.

I am a housewife and my husband is serving in I.O.C. we have no additional source of income, and when we see people like this we feel very disheartened. We feel there is everybody wants to cheat, we can not trust the words. This is beyond our paying capacity but we have to carry on with this.

I have nothing in written, there were many the promises but not on papers.

Hi,

I am existing customer of LICHFL. I am paying my housng loan EMI regularly from more than one year. During application process I have given them my current address for any further communication and they have promised that any change in interest rate will be communicated to me by postal mail but till now I have never received any communication from them about change in interest rate. To enquire about the current interest rate I called the branch office (Indra Nagar, Bangalore) several times but no one responds. I have even gone to the branch office to check for correctness of my correspondance address and verified that it is correct (I have done this work more than 5 months before) but have never received and communication on interest rate change. In this course of time LICFHL has increased/decreased interest rate 4 to 5 times. It is known fact that LICFHL does not disclose the current interest rate on its official website so it is very difficult for existing customer to know the applicable interest rate. In this regard I have sent email to the regional office as well as to branch office but I have never heard back from them. Can anyone provide me the ombudsperson details for LICHFL so that I can raise my concern.

Thanks and regards,
Patil

Dear sir,
POLICY NO.[protected]
PREMIUM NOT CREDITED IN THE POLICY
RECEIPT NO. 00347775 DT.18/12/2006

I have deposited on 18.12.2006 annual premium in respect of the above policy at CAB Hazaribag . But it was not credited to my policy. My policy stands at Bhagalpur Branch -1. Now Bhagalpur Branch advised me to go to CAB Hazaribag Branch and obtain premium history duly signed by Branch Manager. At present I am at Ranchi and it is not possible for me to go to Hazaribag to obtain the certificate.

You are, therefore, requested to take up my case and do something so that the premium can be deposited in my policy.

Thanking you.

Yours faithfully
Shambhoo Nath Verma
302, Birendra Sudha Apartment
Burdwan Compound, Lalpur
Ranchi-834001
Jharkhand
email address- [protected]@rediffmail.com
The 20th April, 2009

To
The Branch Manager
Life Insurance Corporation of India
Rajkot.

Dear Sir,

Sub: - Non Receipt of Original LIC Policy bearing the no:[protected] reg.

I have taken one Mutual fund Growth type LIC policy bearing the no:[protected] from your Branch. The policy was given back through the concern agent code :- 0054281D for correcting the nominee name and change in address. But till date I have not received back the policy from your end. Already I have paid two premiums, kindly take necessary action for sending me the policy incorporating the necessary corrections.

Nominee Name
A.Renuka

Present Address:-
14F, Sector – 23,
West Residency,
Reliance Greens Township
Mothikhavadi,
Jamnagar – 361140
Gujarat State

Thanking You

Yours truly,
S.Ashok Kumar

Dear Sir,

I am maintaining two policy with Lic of India Belgaum branch with regularly paying the premium for the policy No.[protected] for Rs.1546/- & No.[protected] for Rs.492/- and paid premium for the due Feb - 09 by cheque but cheque is returned back for the non signature of the payee.
I would like to ask, while accepted the premium they should check the cheque that is in proper way or not but the same is returned to me with a fine of of Rs.170/-.for the same cheque bank charged me Rs.80/-, is the my fault that i paid in cheque it is there duty to check the cheque or cash before accepting is it in a proper way or not.
please advice me for the same.

I TOOK A LOAN OF 6LAKHS FROM LICHFL(acct no[protected] IN YEAR 2006 WITH FLOATING INTEREST RATE OF 7.50%. ONLY FOR 3MONTHS I WAS GIVEN THIS INTEREST RATE, AFTER THAT EVERY 3MONTHS IT KEPT INCREASING AND I PAID A INTEREST RATE OF 11.50% FOR MAR09 NOW. ITS VERY SURPRISING/FATEFULL TO SEE THAT HOUSING LOAN COMPANIES GET THERE CUSTOMER SHOWING A VERY LOW INTEREST RATES AND AFTER THAT WHEN THEY GET A CUSTOMER THEY KEEP ON INCREASING THE INTEREST RATES.

ALSO THE PROCEDURE OF CALCULATION OF EMI IS VERY HARD I.E THEY TAKE ALMOST ALL THE EMI TOWARDS INTEREST AND ONLY 2% TOWARDS PREMIUM AMOUNT, WHICH IS VERY UNFAIR. IF I AM PAYING EMI OF 5, 600 THEN THE INTEREST IS 5200 AND 400 IS MY PRINCIPAL DEDUCTION. IF WE CALCULATE THIS SAME THING FOR YEAR IT COMES 62400 AND PRINCIPAL DEDUCTION COMES TO 4800. ISN'T THIS UNFAIR?

AT PRESENT I AM THINKING TO SETTLE MY LOAN IMMEDIATLY AT ANY COST, BECAUSE I HAVE MY OWN FAMILY EXPENSES ETC. IS THERE ANY OPTION WHERE IF I CAN BE CONSIDERED FOR SOME CONCESSION/RELAXSATION ON MY PRINCIPAL AMOUNT IF I AM WILLING TO CLEAR MY HOME LOAN IMMEDIATLY.

I am a policy holder of LIC of India and presently holding 4 policies. I am a resident of Muzaffarpur, Bihar and all the policy are maintained at Muzaffarpur Branch. Presently I am working in SBI Lonavla Branch as Branch Manager. In the month of March I gave money to a local agent of Lonavla branch for depositing the policy amount of my and my wife policy. My wife's policy no. is[protected] and the same is also maintained at Muzaffarpur Branch. I have clearly mentioned the policy no., name and the premium amount for payment. However due to negligence of LIC Lonavla, branch they deposited the money against policy no.[protected] of some Raj Kumar Singh. When I noticed the mistake, I requested the branch to rectify it. However despite elapse of more than 20 days the matter is still pending and no proper reply is being given by the branch.

Dear Sir,
I approved home loan from LIC Housing Finance Ltd (10 Lacks). on dated 24.02.09 on Delhi Branch(CP) for Flat in Faridabad. But till date sanction amount not released to the Builder (Ferrous Infrastructure Ltd.). Several time discus with Agent-Mr. Rajeev Sethi on phone and personal.
He didnt give the proper response and told to me so many excuses. Ultimately Mr. Rajev Sethi dont want to release this amount. Phone No. of Rajev Sethi is [protected].
And due to this problem, Builder is taking(Charging Panulty) too much panulty.
Please take the action immediately as earliest.

Note : I am sending as an attachment file of In Principle Housing Loan Certificate

File No. 112727
Name Sushma Kumari Chaturvedi
Branch : LIC HOUSING Finance Ltd.Jeeven Prakash Building, K G Marg, New Delhi
Builder Name : Ferrous Infrastructure ltd.

--
Thanks and Regards

Dr. Vivek Kr. Chaturvedi
[protected]

Dear Sir, i approved home loan from LIC Housing Finance Ltd. on dated 24.02.09 on Delhi branch(CP). but till date sanction amount not released to the builder (Ferrous Infrastructure Ltd.). Several time discus with Agent-Mr. Rajeev sethi. He didnt give the proper responce and told to me so many exiecuse.
And due to late payment, Builder is taking too much intrest.

File No. 112727
Name Sushma Kumari Chaturvedi
Branch : Jeeven Prakash Building, K G Marg, New Delhi
Builder Name : Ferrous Infrastructure ltd.

My policy no.[protected] cheque amount. 30000
Complaint : sending cheque of money back policy in wrong address

My self Ramavtar Ramroop sharma I am a lic customer before one year I have changed my address then after sending cheque of money back policy old address. Any letter or acknowledgement or writing communication coming my new address.sir you know I am free for this type of rubbish thing.
I don’t want to reply this mail I want to solution why happen this type of thing. Your people sleeping or they don’t want to work with responsibility. Due to this problem I am thinking lot because I have lots of policy. I have deposited more than 80000 per year. Now I am sure that in future I will not take any policy by LIC. This is not easy matter.if I don’t get solution in writing letter by your people. And if those person not accept in our mistake. Then I will send mail head office to manager.

MO.[protected]

Sir,

I am having 2 Life insurance policies with LIC of india under salary saving scheme. In policy no[protected] monthly premium is Rs 522/-p.m. and in policy no .[protected] premium is rs 468 /- p. m. on name of Inderjit kaur.
For both of above policies these 2 permiums for month of 10/2005 has been deducted from my salary . The verification of the same done by the Headmistress through insurance schedule has been sent to LIC office, Ajmer. Inspite of that and reminders this amount has not been credited to my policy a/c.

Kindly look into matter and revert on below mentioned mail id on urgent basis.

Regards
Inderjit kaur
#94, Sector no 9 Ext, Hanuman garh jn, Rajasthan
contact no.-- [protected]
email.: [protected]@rediffmail.com

Dear Sir/ Madam,

My policy No.[protected] dt.31.10.08 o[censored]LIP Plan No.188 Branch 12K, Laxami Nagar, Delhi.

My Policy under payment in ECS but no ECS debit in my account. We have deposited two time cheques. My Saving account in ICICI Bank Ltd. My saving account No.[protected] and MICR No.[protected] in my name Anup Goel. Please check the stutas of ECS and debit in my account premium regularly.

My account balance is sufficent always.

Thanks,
Anup Goel

My wife's LIC Pension Policy No. is[protected]. The LIC Northern Zonal Office New Delhi used to dispatch advanced 12 Cheques amounting to Rs.2000/- each for monthly pension payments. This year in January, 2009 they demanded Certificate of Existence which was sent to them after due attestation of competent officer in February, 2009. The Cheques are still not received and on account of it we are not be able to draw pension which became due on 1.4.2009. The LIC is depriving us from the only source of income in this old age. We expect them to be more sensitive specifically towards senior citizens.

I made LIC payment via www.licindia.com (on 01-april-09) for -
Policy no[protected], Branch - 12D
Policy No[protected], Branch - 11K.

the payment was processed as per below message -
Your Payment of Rs.2635.00 has been made successfully to BILL JUNCTION PAYMENT LIMITED
Your Transaction Reference Number is [protected]

today is 15-april-09, and my details are not yet credited in the system.
the system did not generate any receipt.
could you pls forward this email to concerned deptt, so that someone can reply me.
thanks
kshitiz saxena

As i m having money back policy no:[protected] dated 28/11/1991 of life insurance corporation of india as per police LIC of india have give me Rs.3750.00 at every 5 year but till today i have not received last money back for the year 2001 to 2006. so please give me the same with intarest as erly as posible.

Regards
Name & Address of policy holder : Dev.Off.:0002063 A, jent : 00174859
Dhanabhai Somabhai Parmar

Servicing branch Mansa - 85B
Plan & term : 93/25

Dear sir,

My father has taken loan from lic housing loan. (File no 508261)
We pay our emi regularly but every year lic officer comes with some discrepency.
I telephonic request their ajmer office to tell me status but they want to come us physically there while i living in mumbai now. I request them to tell how i can i get updated online for the same.
But they declined for it.
How is the lic working that the customer can's see his current staus.
Pls help me how can i get the online statment.
Or statment by email every month.

Regards
Suresh

Respected Sir,


I am Nilesh Kadam son of Dipak P. Kadam.I want to know the status of my fathers policy .Therefore I am giving details aobut the policy:

Policy Holder : Dipak Pandurang Kadam
Policy No. :[protected]
Term & Plan :14/16
Primium Amt. :506/-
I hope you will send me reply of this e-mail as earliest as you possible .Please accept my request kindly.

(1) Based on my loan agreement of Approved Floating Rate the ROI should be 10.25% or less (LHPLR – 275bps i.e 13.00 – 2.75= 10.25%) for my READY BUILT HOUSE.
(2) After giving PRESS RELEASE published widely that ROI for existing Borrowers will decrease by 75 points from 1st April, LICHFL is trying to mislead the public by not bringing Interest rates of existing borrowers.
(3) I am provided with Lip service (totally false) when contacted with email/ phone by LIC Dehradun & LIC Haridwar Agent.
(4) For Information I am Manager in BHEL (Public Sector) and paying EMI thru salary, living in the same house for which loan is taken.
DETAILS are as follows:-
Name: Rajnish Gupta, Dr.Vandana Gupta
Loam Amt: Rs. 20 lac (Griha Prakash) Term: 15 years (for ready built house)
Loan No.[protected]Approval File 405727, 04/04/2006)
Floating Rate (Approved): (LHPLR minus 275bps)
Starting Special Concessional ROI - 7.5% (or at time of disbursement)
Present ROI: 10.75 (updated on 09/ 04/2009)
In the name of floating loan, the compant is taking customers for a ride. Please look.

Policy no:[protected]
Policy no:[protected]