[Resolved]  LIC Of India — Non receipt of policy payment after surrender of policy

HEALTH CARE PLUS — Non Receipt of Policy after payment

Policy Holder Name : DALEEP KUMAR SEHGAL
Date of Birth : 18th August, 1973
Address : H.No.2928 A (MCF)
S.G.M. Nagar, Behind Sunil High School
N.I.T. Faridabad - 121 001 (Haryana)
Contact No. : [protected]
SBI Credit Card : Payment Debit on 20.08.2008
Family Covered :
My Wife : Mrs. Pooja Sehgal (DOB 14.06.1978)
Daughter : Ms. Liza Sehgal (DOB 28.06.2000)
Daughter : Ms. Tanishttha (DOB 02.11.2005)

HEALTH CARE PLUS POLICY — NON RECEIPT OF POLICY DOCUMENTS AFTER PAYMENT

Date : 14th October, 2008

The Branch Incharge / Head of Det.
TATA AIG General Insurance


SUB.: NON-RECEIPT OF HEALTH CARE+ HEALTH POLICY

Dear Madam/Sir,


I had booked my policy on 20th of August 2008 and the amount of Rs.4669/- has been debited in my SBI credit card account on the same day. It means that the essential process has been done from your end. I have contacted your people After 15 days about my policy status no any proper reply or action. It shows that your people were not really serious about my problem and you are not interested to serve you clients properly.

Please let me know one think, how will you debit in my credit card account without issuing the policy? I have been confirmed through telephone that the policy will be activated immediately and I will get the document within 7 days. I am wondering the way of your working style (Tata Group). I have talked with your Customer care representative three-four times at Mumbai but no any proper actions from your end.
What is this? I don’t know really. The way you are working is really pathetic.

I am continously sending a mail to your customer support division, but no any proper reply or action from you.

Please look in to this immediately and solve my problem
Policy Holder Name : DALEEP KUMAR SEHGAL
Date of Birth : 18th August, 1973
Contact Number : [protected]
Address : H.No.2928A (MCF)
S.G.M. Nagar Behind Sunil High School Street No.4,
N.I.T. Faridabad-121001 (Hr.)
SBI Credit Card No. : [protected]
Family which is covered:
Wife : Mrs. Pooja Sehgal (DOB 14.06.1978)
Daughter : Ms. Liza Sehgal (DOB 28.06.2000)
Daughter : Ms. Tanishttha Sehgal (DOB 02.11.2005)

Your early action will be highly appreciated.

Thanks & Regards,

Yours Sincerely


DALEEP KUMAR SEHGAL

Respected Sir,

With du humble regard i beg to state the i No[protected] CT/GD Rakesh Kumar am serving in Indo Tibetaban Border Police Force, MHA/Govt of India and presently posted in 35th Bn, ITB Police, Bimola Camp, Po-Kosi, Distt-Almora (Uttrakhand), Sh. Kush and Smt Bhawana Shah of LIC Agent were came in our campus and briefed to many jawans to join LIC. During the joining the the LIC i told them that our duty place is not permanent, i can posted far-flung areas of india hence i can not deposit out insstallment well time. On this they told that our installment will be deducted from my salary direct to Delhi. After few days when i had been deposit Rs.-3000/- to Smt. Bhawna Shah, she told that my installment can not deposit direct to my salary i.e. from delhi. Now i told her to return my Rs.-3000/- but after repeated request she did not return my deposit amount.

2. Therefore, you are requested that my amount of Rs.-3000/- may kindy be returned me at the earliest otherwise i will take action against this kind lier information. Sir My policy No is[protected] date of commencement is-24.02.2011, Plan and term-165-21, Sum assured-375000.


my e-mail id is- [protected]@gmail.com
Dated-11.05.11 Yours faithfullu


(RAKESH KUMAR)
35TH BN, ITBP FORCE
BIMOLA CAMP, PO-KOSI
DISTT-ALMORA (UKD)-263643