[Resolved]  Lichfl — Return of Original Documents

Address: West Bengal

I had taken a loan from LIC Housing Finance in Apr1999 for a period of 15 years. I paid my installments religiously and never defaulted. I managed to pay back the entire loan in Jun'08. However, i am yet to receive my original deed and original LIC Policy Certificates against which i got the said loan. the reason stated by LIC is that i have to furnish the bank statement showing that the last 12 cheques that i gave as monthly installment were cleared. Since i no longer have a relationship with that bank, this is impossible and also because it is located in another city.
What is shocking is that LIC can go through their own records and bank statements and check if any of the given cheques have bounced- in fact when i gave them the last cheque, any default and/or bouncing of an earlier cheque should have shown up. I find this mere harassment and have been going from pillar to post in vain.
Please Help!
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Aug 13, 2020
Complaint marked as Resolved 
 
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I had received a loan of Rs. 500,000/- in Oct 2000 for purchase of residence no. 705, sector-9 Faridabad. (Loan A/c no. [protected] and application no.[protected]. Loan is fully paid in April 2011.

Branch office has not sent me any official communication till date. On enquiry I am told that loan is fully paid and I have to contact Asaf Ali Road Office for original documents. From Asaf Ali Road office I am not getting any information

i. when I have to visit them for getting original document.
ii when LIC HFL shall be returning me the excess amount paid
I paid my loan balance amount last month and loan closed got recept. But I want my original document need urgent . Please arrange send my document maximum short time. Most urgent .

Please help me.

Loan no 29008197 & 29006877, Thiruvannamalai new house

Office vellore, north arcot,

Thanking you.
A.katheravan
This is the home loan bank with worst customer servicing I ever can magine !

Similar happens with me also. I cleared all the dues, given more after 4 months date of appointment to collect original document, and just before appointment date mailed that document yet not received from back office, and not to visit and will keep posted for new appointment date... But no response after that...

LIcHFL Asaf Ali Road, Delhi.

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