LICHFL, Thanjavur — Worst service, hassle customer care

Hi,

I am Senthilkumar V, taken 2 loans from LIC HFL for buying the house and renovation. Loan numbers are 29102149, 29101893.

Recently I am applying another loan with Bank of baroda. They have taken CIBIL report. I got the following CIBIL report provided by LIC HFL people.

AccountNum: 29101893
Reported By: LIC HOUSING
Account Type: HOUSINGLOAN
Ownership: JOINT
Date Reported:[protected]
Open Date:[protected]
High Credit: 330, 000
Current Balance: 299, 682
Amount Overdue:0
****************************

AccountNum: 29101893
Reported By: LIC HOUSING
Account Type: HOUSINGLOAN
Ownership: INDIVIDUAL
Date Reported:[protected]
Open Date:[protected]
High Credit: 330, 000
Current Balance: 271, 481
Amount Overdue:0
****************************
I couldnt understand how the same loan will be of type Individual as well as Joint. Now, BoB says that we will consider this as 2 individual loans :-( (Govt emp as dumps). I have given gurantor for only one loan. But the report says that I have given gurantor to 4 loans.

I dont know whether the data entry person in LIC HFL have basic sense or just summa type whatever they want.

I want somebody to guide me how to get rectified by CIBIL report.

Thanks,
Senthil
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Not able to reach the customer care no's always ringing no response, When contacted the branch Adyar where i have taken loan no proper response from the end and standard message was Area Manager is busy on other call.

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