[Resolved]  LICHFL, Thanjavur — Request to constitute an Inquiry Committee/Independent Arbitrator for Loan Account No. 15011058 and 15011059. (As it is a Financial Matter)

Address:

Kaithal, Haryana

It is requested to your good-self that please go through Loan Account no 15011058 and 15011059 and take/help necessary step to credit the amount of fine as well as the difference in my loan amount into my account. In this regard a representation addressed to Ghansham Gupta (Advocate) Punjab and Haryana High Court, Chandigarh is attached(As he is calling me through Legal Notice) and requesting you to look into the matter personally and praying that please please make this issue resolve by constituting a Enquiry committee so that unnecessary harassment of a customer can be stopped.
Sir, it is prayed that please provide your personnel attention to the matter so that truth comes in front of you.]
Matter most urgent and needs your personnel attention please.
(Pardeep Kumar Gupta)

Enclosure:- Various correspondence to LICHF
Dated[protected]
Pardeep Kumar Gupta
S/o Sh. Din Dayal Gupta
298/20, HUDA, Kaithal-136027
M- [protected]
E-mail:- [protected]@gmail.com
To,
Area Manager LICHFL,
LIC Housing Finance Limited,
S. C. O. - 144, Sector 13, KARNAL - 132 001.
Subject: - Loan Account nos 15011058 and 15011059.
R/sir,
Please refer to telephonic discussion with you (Sh. Santosh Murari and Sh. Narender) and my previous letter dated 12-9-12 addressed to Chairman LICHF. The following points are submitted please.
1. That Sh. Santosh Murari and Sh. Narender committed on dated[protected] to correct my account number 15011059 and promised to make necessary correction. Moreover they accepted the Major mistake of officers/staff of LICHFL in the above said accounts.
2. After this commitment and a lot of request by Sh. Santosh Murari and Sh. Narender on dated[protected], I deposited two numbers EMI i.e. Rs. 35280/- 17640 through Cash and 17640 through check, but till date my account is not corrected as per my pervious correspondence and Telephonic discussion with Sh. Santosh Murari and Sh. Narender.
3. I sent many representations to LICHF (1. Chairman office, 2. Area Manager, 3. Regional Manager, 4. customer care, 5. Sh. Ghansham Gupta, Advocate, LICHF, 6. Mr. Vineet Rathore & company, Advocate, LICHF, 7. Ms. Vijay Arora (Agent) Kaithal.) but LICHF did not responded a single representation, This clearly shows the mollified intention of LICHF officers and it clears that LICHF made a Major Mistake and trying to overlook that mistake. This Financial major mistake can’t be ignored by LICHF as I have all the records with me.
4. It is once again requested to solve all the grievances within 21 days of this representation and after that I am forced to STOP EMI payments in future.
Matter Most Urgent Please and needs your personnel attention Please.


Sincerely

(Pardeep Kumar Gupta)
Cc to: -
1. Sh. D.K. Mehrotra, The Chairman, Bombay Life Building, 2nd Floor, 45/47, Veer Nariman Road, Fort, Mumbai - 400 001 (with a request letter attached with this representation and requesting him to look into the matter personally and praying that please please make this issue resolve by constituting a Enquiry committee so that unnecessary harassment of a customer can be stopped).
2. Regional Manager, LICHF, Jeevan Deep Bld., New Delhi. (With a request to solve the matter at your end. It is requested to solve all the grievances within 21 days of this representation and after that I am forced to STOP EMI payments in future.

Copy of the above has been sent through E-Mail at the following addresses: - [protected]@lichousing.com, [protected]@lichousing.com, ro.[protected]@lichousing.com, ro.[protected]@lichousing.com
Enclosure: - copy of my previous letter dated 12-9-12 addressed to Sh. D.K. Mehrotra, The Chairman.











Dated- 12-9-12

To,
Sh. D.K. Mehrotra
The Chairman,
Bombay Life Building, 2nd Floor, 45/47,
Veer Nariman Road, Fort, Mumbai - 400 001

Subject: - Request to constitute an Enquiry Committee/Independent Arbitrator Loan Account No. 15011058 & 15011059.
Respected Sir,
Kindly refer to my request dated[protected], It is requested to your good-self that please go through the Loan Account no 15011058 and 15011059 and take/help necessary step to credit the amount of fine as well as the difference in my loan amount into my account. In this regard a representation addressed to Ghansham Gupta (Advocate) Punjab and Haryana High Court, Chandigarh is attached(As he is calling me through Legal Notice) and requesting you to look into the matter personally and praying that please please make this issue resolve by constituting a Enquiry committee so that unnecessary harassment of a customer can be stopped.
Sir, it is prayed that please provide your personnel attention to the matter so that truth comes in front of you.

Sincerely

(Pardeep Kumar Gupta & Richa Gupta)
S/o Sh. Din Dayal Gupta
298/20, HUDA, Kaithal-136027
M- [protected]
E-mail:- [protected]@gmail.com
Cc:-
1. Area Manager LICHFL, LIC Housing Finance Limited, S. C. O. - 144, Sector 13, KARNAL - 132 001. (With a request to solve the matter at your end and avoid a customer to go in consumer court as my advocate suggested me. It is requested to solve all the grievances within 30 days of this representation and after that I am forced to STOP EMI payments in future and will go in consumer court with all the FACTS).

Enclosure: _ 1. FACTS/Representation having 4 numbers of pages for correction in Loan Account No 15011059 addressed to Ghansham Gupta (Advocate) Punjab and Haryana High Court, Chandigarh.
















Dated- 12-9-12
Pardeep Kumar Gupta
S/o Sh. Din Dayal Gupta
298/20, HUDA, Kaithal-136027
M- [protected]
E-mail:- [protected]@gmail.com
To,
Sh. Ghansham Gupta, Advocate,
Punjab & Haryana High Court,
Cabin No. 1, 2nd floor, SCO 2413-14, Sector 22-C,
Chandigarh- 160022

Reference No: - Your letter no LICHFL/KNL/LN-1/26 dated 05-9-12.
Subject: - LEGAL NOTICE regarding outstanding amount.
Dear Sir,
It is requested that please go through the case/file i.e. Loan Account no 15011058 and 15011059 and take/help necessary step to credit the amount of fine as well as the difference in my loan amount into my account. In this regard I want to submit the following points.
1. That I have been sanctioned a loan of Rs 17, 50, 000/- vide loan account no. 15011058 on dated[protected] through Ms. Vijay Arora (Agent) Kaithal.
2. But only amount of Rs 17, 25, 000 was credited in my Greater NOIDA account which has a difference of Rs 25, 000/- and this is because of major mistake of LICHFL and my account number was changed to 15011059 by LICHFL without any prior information to me, to remove all the shortcoming by LIHFL (I have all the proofs with me to prove in consumer court).
3. Now there were debit standing in the payment of Greater NOIDA plot and this was only because of the major mistake by LICHFL Officers/officials.
4. When I visited Greater NOIDA office, I get shocked after seeing my payment details made by LICHFL. I immediately called the agent and the Area Manager Karnal to discuss the matter, but they did not take the matter seriously and denied to discuss the matter.
5. After a lot of harassment by Officers/Managers and some officials of LICHFL I stopped paying the monthly EMI.
6. NOIDA authorities issued/called me through a default payment Notice of pending amount Rs 26212.32 (25, 000+ 1212.32 int) on dated[protected] in respect of allotment no. RPS0195452 because of only LICHFL.
7. Till date I lost an amount of Rs 26212.32, 1600(Approx. fined by HDFC Bank for check), THE UNKNOWN amount fined by LICHF, Varoius correspondence charges, several time visiting charges and harassment charges. Moreover, I also lost the moral respect and image in terms of regular payment because of LICHF.
8. Even after all these irregularities and harassment by LIC Housing Finance Ltd being a responsible person I started paying regular EMI wef March 2010.
9. Then LICHF called upon me through the LEGAL NOTICE for not depositing the outstanding amount through your Legal consultant Mr. Vineet Rathore & company. I also represented myself in front of Legal consultant, Area Manager, Karnal and your head office to Regional manager for clearance of pending dues. But they denied solving the matter and till date my problem is not solved at their end.
10. Till date I am receiving the calls from different offices and Agent office and I have been telling all the grievances and mistakes of LICHF to the different people calling me without base time to time for non payment of 2 no’s installment. The numbers and names of such persons are mentioned here for your reference please.
a) [protected] Ms. Chand, Ms Pooja
b) [protected], 220 0534 (Denied to tell the name)
c) [protected], [protected] Area Manager
d) [protected] Ms Sonia, Mr Rajeev, Ms. Vijay Arora (Agent), Mr. Dinesh
e) [protected] Mr Narender
f) [protected] Mr. Sharma
g) [protected] (Mr. Kuldeep)
h) [protected] (Sh. Santosh Morari)
11. On dated 19-4 12. I sent a representation to respected Chairman, LIHFL with some positive hopes.
12. Your good-self is requested to advice the LICHF for credit all the fines and the amount to my loan account so that I can deposit the outstanding amount.
13. I have been visited a lot to LICHFL offices and made many written correspondences with Area manger and agent but always harassed there.
Matter Most Urgent Please and needs your personnel attention Please.
Sir, LICHF is in non compliance of Terms of Loan. It is requested to seek remedies from LICHF at their cost and expenses as this is only because of total human error which LICHF is not accepting.
Sincerely

(Pardeep Kumar Gupta & Richa Gupta)
S/o Sh. Din Dayal Gupta
298/20, HUDA,
Kaithal-136027
M- [protected]
E-mail:- [protected]@gmail.com
Cc:-
2. Area Manager LICHFL, Karnal (with a request to solve the matter at your end and avoid a customer to go in consumer court as my advocate suggested me. It is requested to solve all the grievances within 30 days of this representation and after that I am forced to STOP EMI payments in future and will go in consumer court with all the FACTS).
3. Regional Manager, LICHF, Jeevan Deep Bld., New Delhi. (for information and necessary action please)
4. Sh. D.K. Mehrotra, The Chairman, Bombay Life Building, Mumbai[protected] with a request letter attached with this representation and requesting him to look into the matter personally and praying that please please make this issue resolve by constituting a Enquiry committee so that unnecessary harassment of a customer can be stopped)