Comments
Dr Rajkumar is a terrible, incompetent, arrogant doctor. People are sharing their experiences with him here, If you had a good experience talk about it but don't try to undermine what someone else has to say
Reply
What was the action taken against LIfeline hospital and Dr. Rajkumar and his team in the case of Mrs. Padma? The law of "Tort" is still alive.
Dr. Rajkumar is a publicity seeking individual. All they care about is proving to all the patients and their visitors that they rescued each of their patients from the clutches of death. I hate the fact that he meets 4-5 patients together. They make 2 patients wait in the room as the doctor is talking to the third. There is no privacy in the hospitals. And the nurses sing tales of all the celebrities who have been there for cosmetic surgeries. So even the VIP's secrets are compromised. So you can assume what is the case of a normal citizen. Maybe, in Government hospitals in rural india, doctors will discuss one patient's case in front of other patients. But not in such a upmarket high class hospital that charges you three times hte fee a normal hospital does. Dr. Rajkumar will tell you that you can walk, run, climb, swim, trek do almost anything after any surgery...and they stitch you so badly that it leaves scars for life. Only stitches done by Dr. Rajkumar have become ugly scars. All other operation scars healed beautifully.
All the doctor and the staff care about is publicity. They want the whole waiting room to know a patient's history and then applaud them for treating that patient. This is disgusting.
All the doctor and the staff care about is publicity. They want the whole waiting room to know a patient's history and then applaud them for treating that patient. This is disgusting.
Dr. Rajkumar is a publicity seeking individual. All they care about is proving to all the patients and their visitors that they rescued each of their patients from the clutches of death. I hate the fact that he meets 4-5 patients together. They make 2 patients wait in the room as the doctor is talking to the third. There is no privacy in the hospitals. And the nurses sing tales of all the celebrities who have been there for cosmetic surgeries. So even the VIP's secrets are compromised. So you can assume what is the case of a normal citizen. Maybe, in Government hospitals in rural india, doctors will discuss one patient's case in front of other patients. But not in such a upmarket high class hospital that charges you three times hte fee a normal hospital does. Dr. Rajkumar will tell you that you can walk, run, climb, swim, trek do almost anything after any surgery...and they stitch you so badly that it leaves scars for life. Only stitches done by Dr. Rajkumar have become ugly scars. All other operation scars healed beautifully.
All the doctor and the staff care about is publicity. They want the whole waiting room to know a patient's history and then applaud them for treating that patient. This is disgusting.
All the doctor and the staff care about is publicity. They want the whole waiting room to know a patient's history and then applaud them for treating that patient. This is disgusting.
THE INDIAN GOVT.SHOULD APPOINT A MEDICAL C.B.I. IN HIGH POWERS TO START INVESTIGATION ON THIS SURGEON FROM WHEN HE PASSED AND DONE TO UP TO DATE SURGERIOUS, DETAILS, THE PANNEL OF GOOD SURGEONS CAN BE HELPED WHEATHER HE DONE GOOD OR NOT, THEY CAN GO TO CHEAK AROUND ANY LEGAL CASE AND CRIMINAL PROCEDURE ARE PENDING IN COURTS AGAINST HIM, TOUNG TERMINAL FLUENT ENGLISH IS NOT A FULL QUALIFICATION FOR A GOOD SURGEON, BUT HE WAS CHEATING MEANS GOD WILL TAKE ACTION IMMEDIATLEY, VERY IMPORTANT THOSE WHO ARE AROUND HIM SHOULD WATCH, EXAMPLE, GENERAL MANAGER, PURCHASE DEPT.BILLING, NURSING, HOUSE KEEPING, PHARMACY, SUPPLIERS, SECURITIES, DRIVERS A FULL AND THROUGH INVESTIGATION SHOULD HELP THE BOOKING AND TRIAL OF THE SURGEONS ROLE IN THIS HOSPITALS, THANKS TO ALL WHO WRITE OPENLY AND STEP BY STEP DETAILS CLEARLY ESPECIALLY MRS.PADMAS CASE. VERY VERY IMPORTANT THE INVESTIGATE TEAM SHOULD CHEAKED ALL THE PAPERS SUBMITTED BY THIS HOSPITAL AND CLAIMED AMOUNT FROM THE INSURANCE COMPANIES, LIKE TTK, ECT. AND VERYFY THE FACTS TO THE CONSERNED PATIENT AND FIND OUT THE TRUTH. IN OUR TAMIL NADU TRUTH ALONE TRUMPS.
Substandard Service and Hospitality
There was this incident where one of my friends, Ms. Navya Sundar, was admitted to Lifeline hospital, Perungudi, Chennai. following an accident. She was asked to be discharged the very next day. When we asked for further diagnosis (from a different doctor/hospital), we found that she had 4 fractures to her nose, 2 fractures on her leg and multiple bruises.
In spite of this negligence, the hospital was very indifferent about the whole issue and bribed her with 5000/- for keeping her mouth shut. They denied her documents (so that they could cover up the scam) and she lost 10, 000/- worth insurance coverage in the process. The total bill amount was 35, 000+
There was this incident where one of my friends, Ms. Navya Sundar, was admitted to Lifeline hospital, Perungudi, Chennai. following an accident. She was asked to be discharged the very next day. When we asked for further diagnosis (from a different doctor/hospital), we found that she had 4 fractures to her nose, 2 fractures on her leg and multiple bruises.
In spite of this negligence, the hospital was very indifferent about the whole issue and bribed her with 5000/- for keeping her mouth shut. They denied her documents (so that they could cover up the scam) and she lost 10, 000/- worth insurance coverage in the process. The total bill amount was 35, 000+
Substandard Service and Hospitality
There was this incident where one of my friends, Ms. Navya Sundar, was admitted to Lifeline hospital, Perungudi, Chennai. following an accident. She was asked to be discharged the very next day. When we asked for further diagnosis (from a different doctor/hospital), we found that she had 4 fractures to her nose, 2 fractures on her leg and multiple bruises.
In spite of this negligence, the hospital was very indifferent about the whole issue and bribed her with 5000/- for keeping her mouth shut. They denied her documents (so that they could cover up the scam) and she lost 10, 000/- worth insurance coverage in the process. The total bill amount was 35, 000+
There was this incident where one of my friends, Ms. Navya Sundar, was admitted to Lifeline hospital, Perungudi, Chennai. following an accident. She was asked to be discharged the very next day. When we asked for further diagnosis (from a different doctor/hospital), we found that she had 4 fractures to her nose, 2 fractures on her leg and multiple bruises.
In spite of this negligence, the hospital was very indifferent about the whole issue and bribed her with 5000/- for keeping her mouth shut. They denied her documents (so that they could cover up the scam) and she lost 10, 000/- worth insurance coverage in the process. The total bill amount was 35, 000+
Shocking allegations.. Need to be investigated and guilty, if any, brought to justice.
I have heard from reliable sources that senior Pediatricians in government hospitals train their juniors by asking them to treat infants. If the juniors treat, out of 100, 10 may die but that is the only way new Pediatricians can get trained and save infant lives in future - may be the 10 could be 2-3 then once they are fully trained. What could we say about this?
In a different hospital, My friend's son (2 and 1/2 years old) got Pneumonia attack even after getting administered for Pneumococal doses at the right time and intervals. Doctor's explanation for that was it could happen rarely.
Dr Rajkumar and the hospital should have explained their side in Mrs. Padma's and Mr. Somasundaram's cases that have been posted here. Feeling very bad that Mr. Narendiran did not get a single reply even after so many mails. That is the best thing they could have done. Pathetic that they did not show the basic courtesy.
I have heard from reliable sources that senior Pediatricians in government hospitals train their juniors by asking them to treat infants. If the juniors treat, out of 100, 10 may die but that is the only way new Pediatricians can get trained and save infant lives in future - may be the 10 could be 2-3 then once they are fully trained. What could we say about this?
In a different hospital, My friend's son (2 and 1/2 years old) got Pneumonia attack even after getting administered for Pneumococal doses at the right time and intervals. Doctor's explanation for that was it could happen rarely.
Dr Rajkumar and the hospital should have explained their side in Mrs. Padma's and Mr. Somasundaram's cases that have been posted here. Feeling very bad that Mr. Narendiran did not get a single reply even after so many mails. That is the best thing they could have done. Pathetic that they did not show the basic courtesy.
Hi CA Sathya thanks for your sympathies...
This country and especially Medicine department has been outsourced to thugs and the Administrators of GOI through MCI and the near defunct judiciary are seemingly against there own subjects and very reluctant to bring in the much needed reforms/accountability in medical field and willing to be submissive to surrender this nation to their foreign masters by opening up the markets...I dont know whether GOD DOES EXIST.If he does he seems to be with the devils/adharma and not on the side of Dharma.
Yet to be sent mail on 21st Dec...
Dear Dr. J.S.Rajkumar,
One more year has passed with no response from your end for the detailed bill and the return of the excess amount charged on my father's treatment at your JUNKYARD like ICU in the Third week of Dec 2005. He died in that stinky attic on 21.12.2005 evening 5.56.
Do you read these mails every year send to you?Now your Rigid id is bouncing and Enquiry id seems to be working for the past few years...
I guess you are not reading these mails or comments made in the consumer complaints forum. Your sidekicks keep this away from you as you don't seem to like to see the dark side of your administration, I feel.
If nature has any power left in it, it will take the punitive action on the people who are unethical, fraudulent, lustful, greedy and play with others life in the negative way just to earn some extra pennies.But I fear it may take longer than expected with the judiciary seems to be more comfortable... to be on the side of the erring than erred. Reasons... Not known... explicitly.
Sincerely,
Somasundaram Narendran
21.12.12
________________________________________________________________________________...⇄
Subject: Dec 21st ...One more year passed from 21.12.2005. Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to our home Dr.
To: [protected]@md2.vsnl.net.in
Cc: [protected]@lifelinehospitals.com
Date: Tuesday, 20 December, 2011, 8:37 PM
Dear Dr. J.S. Rajkumar,
One more year has passed since 21.12.2005 the day on which the best of the things I got - MY FATHER - died who was treated by you and your unrepentant team of Drs and Staff inside the junkyard like ICU for which you charged us the heaven.
The Funny thing is the detailed split bill is yet to find its way to our home despite every year I send this reminder.
I dont know what good changes time has brought in you but in general the medical fraternity throughout the world and India in particular has become more insulated to its crimes despite much awareness about their rights among the public and patients.
It shows the power of the mafioso which rules MEDICINE and the impotence of democracy and judiciary and the rule of law and most importantly THE ETHICS.
The only way I can understand that you have changed for the positive is finding/getting the split bill of the treatment given to my father with proper accountability for the delay and the refund of the excess.
I do believe if not today DHARMA and TRUTH may prevail one day- even if I may not be there to see it - in this land where each day both are raped mercilessly by culprits.
Sincerely,
Somasundaram Narendran
________________________________________________________________________________...⇄
Subject: Dec 21st ...One more year passed from 21.12.2005. Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to our home Dr.
To: "Dr JS R" <[protected]@md2.vsnl.net.in>
Cc: [protected]@lifelinehospitals.com
Date: Monday, 20 December, 2010, 2:15 PM
Dear Dr. J.S. Rajkumar,
Tomorrow is 21.12.2010. I'm along with my family members crossing one more year in memory of my father who died at your attic like junkyard aka ICU in your RIGID Hospital on the evening of 21.12.2005.
I'm sending this in memorium along with our request for our rightful detailed bill which still faces stoic silence from your end.
I read your 'nice guys are not always nice' and having a feeling that how such a wonderful person has changed NOW and so engulfed in the lust for MONEY and self trumpeting. It is a real tragedy time has brought on you.
Unlike the previous year this year you don't seem to have received much negative reporting in the press.
It might be a good sign that things are so fine on all fronts and no mistakes and wrongs have been committed by you or by your team
Or you were able to silence the press and electronic media with which you are closely associated now and could have used your power which I can see in the coverage of your self trumpeting of your hospital surgeries in the THE HINDU.A news paper which makes a fake fight on PAID NEWS in politics but not on other fields.
Till the detailed bill as well as our balance have not reached us.
Can you pay some attention and do something on it?
Sincerely,
Somasundaram Narendran
CHANGE is ETERNAL
SOMASUNDARAM NARENDRAN
This country and especially Medicine department has been outsourced to thugs and the Administrators of GOI through MCI and the near defunct judiciary are seemingly against there own subjects and very reluctant to bring in the much needed reforms/accountability in medical field and willing to be submissive to surrender this nation to their foreign masters by opening up the markets...I dont know whether GOD DOES EXIST.If he does he seems to be with the devils/adharma and not on the side of Dharma.
Yet to be sent mail on 21st Dec...
Dear Dr. J.S.Rajkumar,
One more year has passed with no response from your end for the detailed bill and the return of the excess amount charged on my father's treatment at your JUNKYARD like ICU in the Third week of Dec 2005. He died in that stinky attic on 21.12.2005 evening 5.56.
Do you read these mails every year send to you?Now your Rigid id is bouncing and Enquiry id seems to be working for the past few years...
I guess you are not reading these mails or comments made in the consumer complaints forum. Your sidekicks keep this away from you as you don't seem to like to see the dark side of your administration, I feel.
If nature has any power left in it, it will take the punitive action on the people who are unethical, fraudulent, lustful, greedy and play with others life in the negative way just to earn some extra pennies.But I fear it may take longer than expected with the judiciary seems to be more comfortable... to be on the side of the erring than erred. Reasons... Not known... explicitly.
Sincerely,
Somasundaram Narendran
21.12.12
________________________________________________________________________________...⇄
Subject: Dec 21st ...One more year passed from 21.12.2005. Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to our home Dr.
To: [protected]@md2.vsnl.net.in
Cc: [protected]@lifelinehospitals.com
Date: Tuesday, 20 December, 2011, 8:37 PM
Dear Dr. J.S. Rajkumar,
One more year has passed since 21.12.2005 the day on which the best of the things I got - MY FATHER - died who was treated by you and your unrepentant team of Drs and Staff inside the junkyard like ICU for which you charged us the heaven.
The Funny thing is the detailed split bill is yet to find its way to our home despite every year I send this reminder.
I dont know what good changes time has brought in you but in general the medical fraternity throughout the world and India in particular has become more insulated to its crimes despite much awareness about their rights among the public and patients.
It shows the power of the mafioso which rules MEDICINE and the impotence of democracy and judiciary and the rule of law and most importantly THE ETHICS.
The only way I can understand that you have changed for the positive is finding/getting the split bill of the treatment given to my father with proper accountability for the delay and the refund of the excess.
I do believe if not today DHARMA and TRUTH may prevail one day- even if I may not be there to see it - in this land where each day both are raped mercilessly by culprits.
Sincerely,
Somasundaram Narendran
________________________________________________________________________________...⇄
Subject: Dec 21st ...One more year passed from 21.12.2005. Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to our home Dr.
To: "Dr JS R" <[protected]@md2.vsnl.net.in>
Cc: [protected]@lifelinehospitals.com
Date: Monday, 20 December, 2010, 2:15 PM
Dear Dr. J.S. Rajkumar,
Tomorrow is 21.12.2010. I'm along with my family members crossing one more year in memory of my father who died at your attic like junkyard aka ICU in your RIGID Hospital on the evening of 21.12.2005.
I'm sending this in memorium along with our request for our rightful detailed bill which still faces stoic silence from your end.
I read your 'nice guys are not always nice' and having a feeling that how such a wonderful person has changed NOW and so engulfed in the lust for MONEY and self trumpeting. It is a real tragedy time has brought on you.
Unlike the previous year this year you don't seem to have received much negative reporting in the press.
It might be a good sign that things are so fine on all fronts and no mistakes and wrongs have been committed by you or by your team
Or you were able to silence the press and electronic media with which you are closely associated now and could have used your power which I can see in the coverage of your self trumpeting of your hospital surgeries in the THE HINDU.A news paper which makes a fake fight on PAID NEWS in politics but not on other fields.
Till the detailed bill as well as our balance have not reached us.
Can you pay some attention and do something on it?
Sincerely,
Somasundaram Narendran
CHANGE is ETERNAL
SOMASUNDARAM NARENDRAN
poorvika mobiles salem — worst staffs
I went to poorvika mobiles salem to buy a new mobile... the workers are talking like a uneducated fellows. worst workers i ever seen in tamil nadu.univercell is best customer relationships. try to learn from neighbour shops about how to respect.so friends try to go any other shops... Hi All
We had a terrible experience with Dr J s Raj kumar ..My mother underwent Laproscopic Herina surgery in 2007 ..Dr J.S RajKumar and tem performed the operation for more than 3 hours .After two days of the surgery my mothers's stomach got bloated then they removed some fluid from her stomach which was supposed to be removed before surgery .Then they suggested to removed mesh and perform open surgery .Those doctors did same faul paly in the surgery and wanted to repair that by doing a second surgery .Finally they did not do and my mother got discharged after 10 days .My mother's nervous system got affected due to surgey and she is still suffering .She cant walk properly and cant do any work .When we asked doctor he is saying my mother is physologically afftected and referred to physciathrist ..He is not a doctor at all .please all of stay away from hospital .They are money minded beast .I myself have met many ppl who are living a terrible life after surgery and some ppl have even died due to surgery ..Thease doctors are very very clever .They did not give the surgery CD to us ..They are coveing their mistake in such a way so that other doctors dont identify it ..Let us all join to gether and prevent other ppl from Dr J S RajKumar ..I am planning to inform media so that information goes to the whole world ..We should also take actions to cancel the degree of this fake doctor and make sure he does not practice agian ..
My mail id [protected]@yahoo.co.in ..
Let us all raise our voice ..
We had a terrible experience with Dr J s Raj kumar ..My mother underwent Laproscopic Herina surgery in 2007 ..Dr J.S RajKumar and tem performed the operation for more than 3 hours .After two days of the surgery my mothers's stomach got bloated then they removed some fluid from her stomach which was supposed to be removed before surgery .Then they suggested to removed mesh and perform open surgery .Those doctors did same faul paly in the surgery and wanted to repair that by doing a second surgery .Finally they did not do and my mother got discharged after 10 days .My mother's nervous system got affected due to surgey and she is still suffering .She cant walk properly and cant do any work .When we asked doctor he is saying my mother is physologically afftected and referred to physciathrist ..He is not a doctor at all .please all of stay away from hospital .They are money minded beast .I myself have met many ppl who are living a terrible life after surgery and some ppl have even died due to surgery ..Thease doctors are very very clever .They did not give the surgery CD to us ..They are coveing their mistake in such a way so that other doctors dont identify it ..Let us all join to gether and prevent other ppl from Dr J S RajKumar ..I am planning to inform media so that information goes to the whole world ..We should also take actions to cancel the degree of this fake doctor and make sure he does not practice agian ..
My mail id [protected]@yahoo.co.in ..
Let us all raise our voice ..
As a doctor, I can say pptic and duodnal ulcers are often silent and bleed or rupture when the body is under stress like a post operative state. So, cause of death was probably ruptured duodenal ulcer. It is not the fault of the surgeon, but overwhelming infection after contents of the gut are spilled into abdominal cavity from a ruptured duodenum. Treatment of sepsis is managed by ICU staff. It sounds like an unfortunate complication of an otherwise low risk surgery. NO surgery is without risk, and patients should be entitled to knowledge of risk versus benefit. But the complication(rupture of silent duodenal ulcer) may be have occurred in any hospital in any country. The treatment by cashier is a different matter and upsetting. But from the outset, the procedure in any country would be a low risk procedure in a low risk patient (without the knowledge of pre existant peptic ulcer). If the patient is known to have comorbidities before surgery, surgery is often not advised.
People without medical knowledge can perceive this as negligent. But in a court of law in a western country or a coroner, this is an unforseen complication, and any surgeon would advise the same
People without medical knowledge can perceive this as negligent. But in a court of law in a western country or a coroner, this is an unforseen complication, and any surgeon would advise the same
Dear friends, last December I registered a comment on this complaint about my Bad experience with Dr. J.S. Rajkumar's RIGID hospital where my father died . I dont see that here which means someone has fiddled with it. I will be back on this Dec 21 with the facts again - the 8th year of my father's death day in that small unhygienic junkyard like attic called ICU.
I'm making public my communication with Dr. Rajkumar asking him to provide our rightful Split bill for the treatment rendered at this RIGID hopital in which my father died.
There is no response all these years to the mails except a request last year to come and meet him in person to get things explained. Same came from his staff Mr. Vivek.
But I sent the mail this year asking him why there should be personal meeting as my prayers are asking for THE bill and return of excess charged and the observation of the sorry state of affairs in his hospital.
Last year the same was removed . I don't know how. I request moderator if some one reports spam please go through the comment and decide what is spam in it. You can contact me too...
Here goes the mail to Dr. J.S Rajkumar sent yesterday morning 21.12.13.
[protected]@gmail.com
"Dr Rajkumar" [protected]@gmail.com
One more year has passed on this 21.12.2013 since the death of my father at your RIGID hospital junkyard like ICU.Please send our bills.
Dear Dr. J.S.Rajkumar,
With today 21.12.13 another year has crossed after the fateful incident of my father’s death at your junkyard like ICU on 21.12.2005.
Last year you have responded to my mail, the first in eight years, asking me to meet you to get things ‘explained’ and objecting to call your RIGID hospital ICU as junkyard as your ICU got ISO certification. Your administrator Mr Vivek too asked me to meet him to get an ‘ EXPLANATION’.
I started to write the response and postponed it to today because my simple prayers are/were asking you to give us our rightful split bill and the package details and return the excess charged and making observations of the sorry state of affairs at your RIGID hospital which could have speeded up my father’s death. Both of which never attracted your attention all these years in itself is self explanatory of the truthfulness of my observations. Your are either ignorant of the happenings in your hospital [ which could not be true as you claimed yourself to be an entrepreneur in interview given to Ramya Kannan of THE HINDU, then] or chose to ignore till my mails reached the public.
I do not feel my personal visit is necessary to get our rightful things. You can send the same through any of the means available to you which you chose not to do so far, TILL THIS MOMENT.
Instead my comments i.e publishing of the mails I sent to you all these years in consumer complaints got removed .You or your office could put some light on it.
If you are not ready to face fair and just criticism on/of your professional duties and some unprofessional ones of your management, it is very bad and shows how intolerant you could be.
Related to ISO certification of your ICU… If anyone has given a certificate of the RIGID hospitals ICU where mby father was treated from 16.12. 2005 to 21.12.2005 was of international standard I doubt his sanity and strongly feel that he might have got creased his palms heavily. I know what is of international standard. Period.
I do not know god’s existence. But if he does exist he is not with honest, ethical, Dharmic and simple people. He seems to have got himself sold to those greedy, dishonest, unethical, unprofessional, Adharmic thugs and doctors of TAMIL NADU. Because the second category is the one which is thriving at the cost of the first – especially in TamilNadu. No punishment to the guilty even in God’s court, leave alone the human courts which are for a price.
If you still believe in ethical medicine I request you to make a study tour of KERALA hospitals- govt .and private - with your trusted team to get a firsthand experience and implement the same in your entrepreneurial business.
Please do the needful to get me our rightful splitbill and other things at the earliest.
Sincerely,
Somasundaram Narendran 21.12.2013.
Enclosures of the previous communications:
Dear Dr. J.S.Rajkumar,
One more year has passed with no response from your end for the detailed bill and the return of the excess amount charged on my father's treatment atn your JUNKYARD like ICU in the Third week of Dec 2005. He died in that stinky attic on 21.12.2005 evening 5.56.
Do you read these mails every year send to you?
I guess not. Your side kicks keep this away from you as you don't seem to like the dark side of your administration, I feel.
If nature has any power left in it, it will take the punitive action on the people who are unethical, fraudulent, greedy and play with others life in the negative way to earn some extra pennies.But I fear it may take longer than expected with the judiciary seems to be more comfortable... to be on the side of the erring than erred. Reasons... Not known... explicitly.
Sincerely,
Somasundaram Narendran
21.12.12
--- On Tue, 20/12/11, Narendran <[protected]@yahoo.co.uk> wrote:
From: Narendran <[protected]@yahoo.co.uk>
Subject: Dec 21st ...One more year passed from 21.12.2005. Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to our home Dr.
To: [protected]@md2.vsnl.net.in
Cc: [protected]@lifelinehospitals.com
Date: Tuesday, 20 December, 2011, 8:37 PM
Dear Dr. J.S. Rajkumar,
One more year has passed since 21.12.2005 the day on which the best of the things I got - MY FATHER - died who was treated by you and your unrepentant team of Drs and Staff inside the junkyard like ICU for which you charged us the heaven.
The Funny thing is the detailed split bill is yet to find its way to our home despite every year I send this reminder.
I dont know what good changes time has brought in you but in general the medical fraternity throughout the world and India in particular has become more insulated to its crimes despite much awareness about their rights among the public and patients.
It shows the power of the mafioso which rules MEDICINE and the impotence of democracy and judiciary and the rule of law and most importantly THE ETHICS.
The only way I can understand that you have changed for the positive is finding/getting the split bill of the treatment given to my father with proper accountability for the delay and the refund of the excess.
I do believe if not today DHARMA and TRUTH may prevail one day- even if I may not be there to see it - in this land where each day both are raped mercilessly by culprits.
Sincerely,
Somasundaram Narendran
--- On Mon, 20/12/10, Narendran <[protected]@yahoo.co.uk> wrote:
From: Narendran <[protected]@yahoo.co.uk>
Subject: Dec 21st ...One more year passed from 21.12.2005. Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to our home Dr.
To: "Dr JS R" <[protected]@md2.vsnl.net.in>
Cc: [protected]@lifelinehospitals.com
Date: Monday, 20 December, 2010, 2:15 PM
Dear Dr. J.S. Rajkumar,
Tomorrow is 21.12.2010. I'm along with my family members crossing one more year in memory of my father who died at your attic like junkyard aka ICU in your RIGID Hospital on the evening of 21.12.2005.
I'm sending this in memorium along with our request for our rightful detailed bill which still faces stoic silence from your end.
I read your 'nice guys are not always nice' and having a feeling that how such a wonderful person has changed NOW and so engulfed in the lust for MONEY and self trumpeting. It is a real tragedy time has brought on you.
Unlike the previous year this year you don't seem to have received much negative reporting in the press.
It might be a good sign that things are so fine on all fronts and no mistakes and wrongs have been committed by you or by your team
Or you were able to silence the press and electronic media with which you are closely associated now and could have used your power which I can see in the coverage of your self trumpeting of your hospital surgeries in the THE HINDU.A news paper which makes a fake fight on PAID NEWS in politics but not on other fields.
Till the detailed bill as well as our balance have not reached us.
Can you pay some attention and do something on it?
Sincerely,
Somasundaram Narendran
CHANGE is ETERNAL
SOMASUNDARAM NARENDRAN
--- On Sun, 20/12/09, Narendran<[protected]@yahoo.co.uk> wrote:
From: Narendran <[protected]@yahoo.co.uk>
Subject: Fw: Dec 21st ...One more year passed . Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to home Dr.
To: "Dr JS R" <[protected]@md2.vsnl.net.in>
Date: Sunday, 20 December, 2009, 3:55 PM
Dear Dr. J.S. Raj kumar,
One more year has passed after that fateful day at your kilpauk junkyard called ICU where my father died under your teams care on 21.12.2005.
Despite mails to you every year your office which might place this mail for your perusal doesnt seem to care to send the proper bill and the balance.
There are reports and comments about the poor quality of service at your newly built hospital too. These are worrying and making me to reconsider about my very opinion on you.
I dont know whether you are really targeted by some of your enemies or you really been bad and people use these forums to vent their anguish and anger as they can do NOTHING against you, like us, or against your corrupt management.
I really hope well ... hoping against hopes ...that things may change and chennai may get some responsible and reliable and HONEST Drs. There are many talented Drs but almost all of them are very greedy as well as fraudulent.They misuse the faith the patient has on him to the hilt with such a lust for money.
You love to take credit for your good deeds and you love to pose for photos whereever your part of philonthrophy is high lighted.NOTHING WRONG in this present day world .
SHOW the same attitude in relation to Quality of Service, Proper and just Billing and honest and customer friendly Adiministration which works for the good of you as well as the good of your clients. CHANGE THE THINGS TOWARDS these. Otherwise the time will never forgive for all these misdeeds, I personally feel.
WE HAVE NOT YET RECEIVED OUR SPLIT BILL or NOT RETURNED the OVERHARGES.
Sincerely,
Somasundaram Narendran
20.12.2009
CHANGE is ETERNAL
SOMASUNDARAM NARENDRAN
--- On Fri, 19/12/08, Narendran<[protected]@yahoo.co.uk> wrote:
From: Narendran <[protected]@yahoo.co.uk>
Subject: Dec 21st ...One more year passed . Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to home Dr.
To: [protected]@md2.vsnl.net.in
Cc: [protected]@lifelinehosptials.com
Date: Friday, 19 December, 2008, 3:07 PM
Dear Dr. J.S. Rajkumar,
One more year has gone since the fateful day of 21.12.2005 my father died at your junkyard like ICU.
From last year to this year you have been accused by two identifiable people who charged you of medical negligence and organ stealing etc against you. They were startling and unbelievable .And the case on medical negligence got approval from the panel constituted by AIIMS, New delhi. Are these conspiracies against you are your are culprit is not known to any unless solid evidence emerges except that there is some prima - facie as per the chargsheet filed against you.
As explained in the medical negligence case where you have promised some drastic reduction in weight to that soul which departed after your operation you have told my brother that there was a chance of 50% for survival if operation is done on my father at Vijaya and transported him in another cargo like ambulance without any Dr for emergency and changed your assessment to 5% after admission. IS this your standard ploy to lure clients to your hospital or what I really dont know.But I lost my father .
Further On these fresh lights I too would like to point out that YOUR OFFICE till date not give us the SPLIT bill for the patient Mr. S.SOOMASUNDARAM who died at your care on 21.12.2005 evening around 5.56 PM.It is a SHAME on your office. I guess they have swindled much of the money of ours on fake accounts and that is the reason they refuse to give us the detail bill for the money paid.
As I'm not equipped to understand and know the fact I leave it to your conscience to decide whether you neglected my father's health condition also and allowed him to die unceremoniously at your junkyard like ICU or u are not capable to handle such cases.
How many more lives are destined to suffer at your hands is not known. But if you are having conscience with your talent you can save many a lives at an affordable cost. BUT IT LOOKS LIKE A SWEETDREAM which has no chance of becoming reality due to the lust your office show for MONEY.
I lost and the world lost one of the best brains on this fateful 21.12. day in the year 2005. I deeply MOURN and I curse myself for not been able to save him at an appropriate place other than yours.
somasundaram narendran
Last year's reminder...
Dear Dr. J.S. Rajkumar, My father died at yur attic like icu on
21.12.2005 despite your best efforts. I
have forwarded the mails I sent last year and the year before of this
day [21st december ].I have nothing more to say other than what is
said in them.And for your rememberance NOTHING has happned on the
complaints made in them.It makes me to suspect your integrity and
ethics.I just say that, I DOUBT. I'm not sure since I cannot verify
whether you see these mails and those seeing show them to you.But you
havn't given any personal id, either. WE
DEEPLY MOURN MY FATHER's DEATH at one of the CHENNAI's junkyard.IT
SHOULD NOT HAVE HAPPENED. BUT HAPPENED because of my ignorance. I hope atleast now you take steps to rectify the errors. Sincerely, SOMASUNDARAM
NARENDRAN 21.12.2007
Note: forwarded message attached.
CHANGE is ETERNAL
Forwarded Message: Fwd: Attn: Dr. J.S.Rajkumar. ( personal)>>>
WE HAVE NOT YET RECEIVED the SPLIT BILL
Fwd: Attn: Dr. J.S.Rajkumar. ( personal)>>> WE HAVE NOT YET RECEIVED the SPLIT BILL
Thursday, 21 December, 2006 7:45 PM
From:
"Narendran" <[protected]@yahoo.co.uk>
To:
[protected]@md2.vsnl.net.in
Dear Dr.J.S.Rajkumar. An year before the same day my Dad died at RIGID's ONYX like ICU despite your best efforts. I
wrote a mail regarding some issues which got no reply till this date .
I fear you might not have been shown the same . I'm enclosing the same
again. 1. I discussed about the HIGH rates without any reasonable facility for which I prayed your attention. 2.The junkyard like condition of ICU should be improvised, I have prayed. 3. The detailed bill which was not yet been sent. 4.We were told my Dad was under a 1, 10, 000 package for about 15 days. We
paid 1.10, 000 for 6 days treatment where it was claimed you have
waived your charges.I really couldnt comprehend how you could reduce
your prices when we have already over paid.It is sort of Jimmick, I
would say.I request you not to claim any such credit since you dont
give any such redcuction. You
are a hard working and highly talented and the torch bearer of what
your father and grandfather did to the society. But your hospital just
terrorises financially without providing required falicility for the
money collected.This do not put you in good light. ANY LUST FOR MONEY
will not bring you any worthiness to you in the long run.It will spoil
and is spoiling the family name which I wish should not happen . If
you have time plese read the attahced mail and do the needful and send
us our rightful split bill and return any excess( which I fear may not
happen as chennai hospitales are notoriously money swallowers and your
hospital doesn't seem to be an exception on this aspect upto this
moment and any change should start/come from your end). Thanking you. Sincerely, Narendran.S
Note: forwarded message attached.
CHANGE is ETERNAL Send free SMS to your Friends on Mobile from your Yahoo! Messenger. Download Now!http://messenger.yahoo.com/download.php
Forwarded Message: Attn: Dr. J.S.Rajkumar. ( personal)
Attn: Dr. J.S.Rajkumar. ( personal)
Wednesday, 1 March, 2006 5:44 PM
From:
"Narendran" <[protected]@yahoo.co.uk>
To:
[protected]@md2.vsnl.net.in
Dear Dr.J.S. Rajkumar, I'm
Narendran s/o s. Somasundaram who was your patient and died
unfortunately on 21.12.2005 evening 6 pm despite your best efforts . This is a long pending mail which I try to send NOW. Hope this reaches you safely and you read it in full and do the needful I write this after reaching from pondicherry to chennai.I came to know
from Mr SRIDHAR--- our well wisher and family friend who brought us
to you -- that you and your dad have kindly awarded some financial
assistance through the trust run by you.I express my thankfulness for
this gesture and good samariton. The content
of this mail contains my observation about the condition of the
hospital in three aspects 1.The ICU, 2. The Administration and 3. The
Rates. There are some typos but other than them nothing need
to be changed, I feel. Personally
I feel they need your immediate attention.If you find some time to read
it in full with your hectic schedule it would be of great help. If you
do the needful that will be much more helpful. But I dont know whether this mail will reach you. Anyway it is my duty to send this as I want you to serve more and more people with more efficiency and more compassion . With love Narendran.S
Note: forwarded message attached.
Forwarded Message: Attn: dr. J.S.Rajkumar.
Attn: dr. J.S.Rajkumar.
Monday, 6 February, 2006 6:23 PM
From:
"S Narendran" <[protected]@gmail.com>
To:
[protected]@yahoo.co.uk
-----Inline Attachment Follows-----
Dear Dr.J.S. Rajkumar,
I'm Narendran Somasundaram son of your patient Mr Somasundaram who
unfortunately died on 21.12.2005 despite your best efforts.
I must thank you and your team of Dr.s, namely, Dr. Durai Murugan,
Dr.GowriShankar and Dr. Vijaya Raghavan the nephrologist who
initiated the dialysis.
Actually I wanted to write this mail in a happy note after my dad's
discharge from your hospital after getting cured completely which we
all believed to happen .
As you made in your observation before you enter into your OP on that
fateful evening the so called GOD has WISHed in the other way which
is still unbearable.Im not able to understand the whole meaning of
this in a spiritual way even though me or for that matter my dad are
not afraid of death.
Except that Dr Vijaya raghavan whoprescribed a 24 hrs dialysis first
and subsequent ones after some gaps suddenly proceeded further and
continued the dialysis claiming that the patient was stable ---there
was nothing unusual in the whole treatment I feel. I must respect HIS
opinion - even though I dont know the logic- since everyone in the
team wanted to save my dad.I still dont know what could have happened
if he had proceeded as per his original plans.May be the same could have happened in a
delayed way or NOT too.
Anyway with all respect to all involved I wanted to share some of my
opinions about the overall things which I witnessed during my stay
there as the attendent for my dad...
I know my vocabulary woud have showed so much of my happniess had I
wrote this after my dad's complete recovery and it may not be so when
I'm writing this one with so much of sorrow and
dejection about my dad's sudden demise.But I request you to take this in the right perspective as my intention is for the betterment of the all onvolved - the patients and
the medical fraternity.
Starting from the ambulance --the worst one ever one can find --- which infact could have speeded up the worsening of my dad's condition to the non ventilated ICU which further made him fast to depend on ventilator nothing gave us pleasant feeling except your
force and confidence. We all beleived from your vigour that my dad will return home safe which failed .I still couldnt comrehend why it should have happened the way it has happened.
Anyway There are three things which need your immediate attention...
1 the ICU
2 the billing /the accounts
3the Rates/ the Charges
The overall condition of the ICU in which he was kept during the whole period is much desired as it is very noicy, stinky and untidy and the AC was not kept in on all the time.I intervened the first day but I stopped as there is no use in insisiting as people are giving
some lame excuses for their actions.
The hygiene condition is much compromised .
The nurses were very much co operative except one named Elizebeth who was a real pain to all working there .She was very rough to all including with us .All the time I used to pray nothing should happen to my dad during her shift .
The Dhanvandhri blood bank staff are so insensitive to the icu that they were least bothered even after my repeated requests not to do so and they were entering the icu with their fancy dress with so much dampness and wetness and sitting and conducting their money business inside the
icu with the attendents like me .For reasons better known to them the nurses are not able to rein on them from doing this even after my repeated requsts.
With some experience in getting treatment for our family in a world class super speciality hospital I know a little about the way the icu's are kept .How sterile they would be. Nothing such I found there in our hospital. The space is very less and they are trying to accommodate many a
things in a verysmall place which makes it very clumsy.
The lighting inside the icu was very bad which was disturbing the patient very much. If some one lying idle watching the TUBELIGHT with open eyes or closed eyes - without any escape- will defenitely get its bad impact, I feel.
The matron of the icu wants to conduct her classes and teach the nurses just a few steps away from the icu and the nurses wants to dicuss about the patient just two steps away from the bed.There is not much of a leg room to move around .
The wearing of the various protective cloths like face mask etc are very much optional and patient as well as the workers are very much prone to infection.
The ward boys and the security outside needs to be more sensitive to their noice making and to the attendents requirements which is very much lacking.
So many rules to GOVERN the visiters without much facility gives them real hardship to understand the meaning behind those rules.There is no place to stretch ones leg during the nights or stay in good condition during day for the attendents and just one or two toliet for all
those visiting as well as working .
I'm not against treating the HIV -AIDS patients but keeping them inside the ICU with the others seems to be not that great idea, I feel .I know atleast one was kept along with my dad .If some mixing happens in that small room since it is very much prone to it and a nurse like elyzebeth who is untrustworthy it would bring very dangerous results I feel.
And as I said earlier there is much improvements needed immediately in that ICU for the benefit of all.If you dont mind I may say that the ICU in our hospital is not greater than the one in any of the government hospitals.
And I must say that despite with all these adverse conditions the Drs as well as the para staff like the nurses and the boys gave a sincere and devoted efforts in their attempts to save my dad.
The second one is the billing section...
Despite their cordial and friendly handling of the people, which happened in our case after my brother reached the right person after so many phone calls and personal visits and on the 7th day after the death of my dad...this one is totally UNPROFESSIONAL.
Considering various facts about the way one is charged for the treatment and services in the hospital this section should work MORE promptly and professionally..
In our case...
We STILL dont KNOW and have not been given what would be there in a PACKAGE under which my dad was treated ... ( We were told before operation that our package is
Rs. 1, 10, 00and were asked to pay 50% before the start of the operation. I must acknowledge that except for medicine and outside test and blood we were not asked to pay in advance any amount.)
We were given a HAND written list of services and charges which doesn't have any levearage for MEDICINE as well as the STAY of the patient in the hospital .
Having done some research in the package system some time back for my dad for his by pass surgery I have never come across a package which doesnt give the minimum period
of stay in the bed-- pre operation as well as post operation including in the icu.
When asked about this we were told that our hopital doesnt have the icu within the package. It is really SURPRISING.
When we found out there are some errors in the billing which made us to pay for ventilation as well as oxygen for the same period which is like asking to pay two times for one and the same service which we DID they accepted the mistake and came up with another heading and were asking us to pay more than what YOU have asked my brother to pay after reducing some of your charges (i.e it came at Rs50, 000 after deducting the advance was 60, 000 which my brother paid before getting NOC.)
It is like... ok you found out OUR mistake now pay penalty for that ...
When my brother asked them to come up with proper figure before talking to you before he
leaves for his job they agreed. BUT DIDN’T COMPLY. MY brother left without meeting you, WITHOUT GETTING a detailed bill which is the case till this moment .If I'm correct till
this moment--- The correction I make in this letter now is on o6.02.2006.Till this day I guess my home didnt get the detailed bill or atleast till 14.Jan 2006 the day I left home to pondicherry where I stay put.
And they were not yet able to give us the split for the originally claimed package ( Rs 1.10 lacs) claiming that that will disturb them with tax people which could not be so as no tax man can charge for mere quotations.As far as I know they may charge only on the ACTUALS.
I guess by not making available the detailed bill the accounts department works overtime (sic) to make a100% tax free income from my dad's death...
Even after my brother has expalined them and requested them to complete the whole process and get an appointment with you to request for some help THEY HAVE NOT YET COMPLETED their work . My brother left on 03. 01. 2006 without getting the complete bill for what he paid.
Please remember It is solid 2 weeks after my dad's death at our hospital.
Each and every penny we borrowed to settle our account on the dotted date and time ...But we are not given a bll till this date...(I surely believe from the way the accounts department works that I can find out many more discrepancies and mistakes in the bill if I have the split bill with me )
I dont know whether you are able to see any PROFESSIONALISM in this even though the charges we paid are MANY A TIMES MORE THAN what I would have paid in a world class hospital had I got that MISSED opportunity .
3.The rates ...
I would like to see these two -- the icu and the accounts –problem with the charges we were asked to PAY and the payments received from us.
No two things are alike, I agree .THERE IS NO NEED FOR COMARISONS.
But when asked why the rates should be like this I was told that the rates of other hospitals like Apollo ete are taken into consideration before fixing RIGID's rates.
With these as back ground I can bring to your kind attention some startling facts which I told to Dr Durai murugan before I leave our hospital with my dad's dead body.
We know what my dad's problem is /was and what should be done and where we must go for that.
Due to my dad's misplaced superstitious belief that he should get operated only after we shifted to the new found house from the previous one------ we were waiting. But we were never able to make it as his condition gone out of our control slowly but swiftly and our innocence complicated. He reached the new house as dead only.
To talk about the rates ...
I NEVER HAD any great opinion about the HOSPITALS as well as DOCTERS in chennai.
The HOSPITALS ARE NOTORIOUS and the DOCTERS ARE GREEDY AND DISHONEST
to their profession. This is my opinion formed after a decade and half living experience in this city as a citizen and as journalist .
I never advice people to get treated in chennai instead I advice them where to go as I KNOW atleast one.
But There are very few EXCEPTIONS .In some aspects your TEAM and YOU are exceptional. YOU and YOUR team are atleast honest to what you do. YOU people have sincerely tried to save my dad WHICH we didn’t see in the two hospitals were my dad was admitted before reaching you. You and your team claim to be DARING and it is true too and many a private doctors of the city do not come nearer to you on this aspect leave alone matching it. You can extent this professional daringness to the rates too...If you ask me WHY????
...
During the year[protected] we did settle for one hospital named AMRITA INSTITUTE OF MEDICAL SCIENCS at Edapally Kochi for my Dad's By-pass surgery .It took us nearly a month to complete our research .We went there and talked with the best surgeon in INDIA who is daring LIKE YOU and very much compassionate and forthright in revealing information.My dad got operated there .The package included three nights in the icu.Four grafts were done. As my dad liked the ICU as well as the room I persuaded the docter to allow him to stay for
more days.Even through the package was for 10 days we over stayed for 5 more days .The total bill came to 97.000 INR and we were returned the balance money 13, 000 from 1, 10, 000 we paid.
The package hasn't changed much even today.
We were asked before billing whether we need any financial subsidy which we refused to accept and told them the money we paid was much much lower than what we could have paid had we opted for Chennai hospital without any guarantee for my dad's recovery. For the five star facility and so much compassion to the patient we paid NOTHING I told .When enquired I found out that they are not making any loss from the money we paid and they make a little PROFIT too.
And for my dad's Diverticulosis too we had the estimation and it was/is just peanuts when compared to the expenses we incurred in chennai. Just Rs.43, 000 /-for the whole operation including ICU and 14- 18 days stay in the hospital, I guess.It is for the non AC seperate
room. I dont need to repeat that the facility is UNMATCHED .NOT a SINGLE chennai hospital can match their facitlity . Their care. Their compassion and there Dedication and also their ability .
You are really talented.There is no doubt about it. You are daring to save the lives .It is also unmatched.But some thing I want to bring to your attention which need a positive consideration from you for the benefit of all...
I dare to say this just because
YOU CLAIM TO TRY TO WALK ON THE EIGHT FOLD PATH...
I dont write this type of mail to Dr K. Narasingka Reddy of Vijaya Hospitall who cared less for my dad and more for the money we pay.The nature will take care of him as well as the other one who blundered just by keeping my dad at his nursing home without knowing what to do
just for money sake.
As I have explained above I have a strong feeling that WE were very much OVERCHARGED for lesser facilities.
We spent nearly 3.25 lacs( 2.15 lacs for medicine and blood and the res(1.10)t for the stay and Dr. fees ) JUST for SIX days stay in our hospital .
Somehow nature has allowed us to borrow so much money in that short span. We all have to work hard for years to REPAY the debt. What about the others who cannot afford.
For that matter take myself.I have same or similar trouble in my colon and rectum. I know you are the right person to get treated from.
BUT YOU ARE UNAFFORDABLE to me. And not only to mein fact many a people who wants better treatment for a reasonable rate with proper facility cannot afford you .
HereI would like to bring to your attention one interesting thing. Dr. Ashok kumar the cardiologist who visited my dad on the first day evening explained about the complexity and the
high cost involved in and PROMISED me that THEY will HELP us in some ways in reducing the cost.After that he just visited few times for his OP and we were charged Rs2500 for his services.I really dont know why it should be so high and what has happened to the HELP he promised but forgot to extend .
When My dad commented to the Amrita Hospital Surgeon that the VERY much Popular CITY cardiologist charges Rs.1500 per visit I shunned him and shouted at him that He was painting bad picture and EXAGGERATING. ... NO ... He DIDNT...He was correct as HE USED TO
BE IN ALL HIS OTHER observations. The city heart specialists are heartless specialists we used to joke.
So your rates are high and the rates do not match the facilities given.
I'm getting a rhetoric that indian hospitals charge less COMPARED to the west...This is TOTALLY ridiculous ...
1.NONE of the indian Docters spend the money western docters spend to become such a one. Instead they suck the subsidy given by the government s. i.e TAX PAYER’S MONEY.
2.Indian citizens are not protected with insurance as is the case with west .
The hospitals which RUN in INDIA for INDIANS with POOR INDIAN STANDARDS cannot have a western pricing.
And not many an indian hospitals match the western standards in all aspects. Certainly the hospital where my dad was treated under your care DONOT match any western standard.
But your rates are too high . Even the DEADLY Vijaya Hospital charges 60% lesser than you for the ICU. Further I know there is big trade commission involved in medicines.When people like us who want to spend money to get treated with the rare expensive medicines it is natural to expect to get reduction in pricing from the huge profits made out of the sales .But we were charged during my dad's treatment to the last penny. Not a single penny got reduced.
I know none of the points I raised is NEW to you as you could have witnessed much much more than what I have seen as you are a professional and further you are not just a first generation educated .
YOU CARRY the torch for the third generation. So certainly you KNOW about these all.
So where can people like me those who know a little bit about their rights and want to get some quality treatment for each penny we spend can go and get treated.
WHY WE SHOULD NOT COME TO YOU WHEN YOU HAVE THE TALENT and the
efficient team to provide the treatment?
Finding a good docter is like witnessing death.At my dad's death we found that you have some qualities of a good DR. So make yourself affordable and give us the facilitites rightful to us for the charges we are expected to pay.I'm not asking to subsidise your cost.We are willing to pay for the facilities and wish that you Make profit at a reasonable rate.The case explained above certainly do not qualify either with quality or reasonable prifit making is the opinion I have.
And Further please do the needful to get us our bill and rectify the discrepancies in the billing and ask your people to return our hard earned money whatever little it could be as you have NO RIGHT OVER IT.
With Love
Narendran Somasundaram,
[protected][protected]----
On Sat, 22/12/12, Dr Rajkumar <[protected]@gmail.com> wrote:
Subject: Your email
To: "[protected]@yahoo.co.uk" <[protected]@yahoo.co.uk>
Date: Saturday, 22 December, 2012, 6:46 PM
Dear narendran,
This is the first time I am seeing ur email. On the one
hand, I am pained that u refer to our Icu with such
derogatory terms. We hv an ISO certification etc.
But I understand ur pain and grief.
Come see me and we will explain things.
Dr Rajkumar
Sent from my iPhone
There is no response all these years to the mails except a request last year to come and meet him in person to get things explained. Same came from his staff Mr. Vivek.
But I sent the mail this year asking him why there should be personal meeting as my prayers are asking for THE bill and return of excess charged and the observation of the sorry state of affairs in his hospital.
Last year the same was removed . I don't know how. I request moderator if some one reports spam please go through the comment and decide what is spam in it. You can contact me too...
Here goes the mail to Dr. J.S Rajkumar sent yesterday morning 21.12.13.
[protected]@gmail.com
"Dr Rajkumar" [protected]@gmail.com
One more year has passed on this 21.12.2013 since the death of my father at your RIGID hospital junkyard like ICU.Please send our bills.
Dear Dr. J.S.Rajkumar,
With today 21.12.13 another year has crossed after the fateful incident of my father’s death at your junkyard like ICU on 21.12.2005.
Last year you have responded to my mail, the first in eight years, asking me to meet you to get things ‘explained’ and objecting to call your RIGID hospital ICU as junkyard as your ICU got ISO certification. Your administrator Mr Vivek too asked me to meet him to get an ‘ EXPLANATION’.
I started to write the response and postponed it to today because my simple prayers are/were asking you to give us our rightful split bill and the package details and return the excess charged and making observations of the sorry state of affairs at your RIGID hospital which could have speeded up my father’s death. Both of which never attracted your attention all these years in itself is self explanatory of the truthfulness of my observations. Your are either ignorant of the happenings in your hospital [ which could not be true as you claimed yourself to be an entrepreneur in interview given to Ramya Kannan of THE HINDU, then] or chose to ignore till my mails reached the public.
I do not feel my personal visit is necessary to get our rightful things. You can send the same through any of the means available to you which you chose not to do so far, TILL THIS MOMENT.
Instead my comments i.e publishing of the mails I sent to you all these years in consumer complaints got removed .You or your office could put some light on it.
If you are not ready to face fair and just criticism on/of your professional duties and some unprofessional ones of your management, it is very bad and shows how intolerant you could be.
Related to ISO certification of your ICU… If anyone has given a certificate of the RIGID hospitals ICU where mby father was treated from 16.12. 2005 to 21.12.2005 was of international standard I doubt his sanity and strongly feel that he might have got creased his palms heavily. I know what is of international standard. Period.
I do not know god’s existence. But if he does exist he is not with honest, ethical, Dharmic and simple people. He seems to have got himself sold to those greedy, dishonest, unethical, unprofessional, Adharmic thugs and doctors of TAMIL NADU. Because the second category is the one which is thriving at the cost of the first – especially in TamilNadu. No punishment to the guilty even in God’s court, leave alone the human courts which are for a price.
If you still believe in ethical medicine I request you to make a study tour of KERALA hospitals- govt .and private - with your trusted team to get a firsthand experience and implement the same in your entrepreneurial business.
Please do the needful to get me our rightful splitbill and other things at the earliest.
Sincerely,
Somasundaram Narendran 21.12.2013.
Enclosures of the previous communications:
Dear Dr. J.S.Rajkumar,
One more year has passed with no response from your end for the detailed bill and the return of the excess amount charged on my father's treatment atn your JUNKYARD like ICU in the Third week of Dec 2005. He died in that stinky attic on 21.12.2005 evening 5.56.
Do you read these mails every year send to you?
I guess not. Your side kicks keep this away from you as you don't seem to like the dark side of your administration, I feel.
If nature has any power left in it, it will take the punitive action on the people who are unethical, fraudulent, greedy and play with others life in the negative way to earn some extra pennies.But I fear it may take longer than expected with the judiciary seems to be more comfortable... to be on the side of the erring than erred. Reasons... Not known... explicitly.
Sincerely,
Somasundaram Narendran
21.12.12
--- On Tue, 20/12/11, Narendran <[protected]@yahoo.co.uk> wrote:
From: Narendran <[protected]@yahoo.co.uk>
Subject: Dec 21st ...One more year passed from 21.12.2005. Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to our home Dr.
To: [protected]@md2.vsnl.net.in
Cc: [protected]@lifelinehospitals.com
Date: Tuesday, 20 December, 2011, 8:37 PM
Dear Dr. J.S. Rajkumar,
One more year has passed since 21.12.2005 the day on which the best of the things I got - MY FATHER - died who was treated by you and your unrepentant team of Drs and Staff inside the junkyard like ICU for which you charged us the heaven.
The Funny thing is the detailed split bill is yet to find its way to our home despite every year I send this reminder.
I dont know what good changes time has brought in you but in general the medical fraternity throughout the world and India in particular has become more insulated to its crimes despite much awareness about their rights among the public and patients.
It shows the power of the mafioso which rules MEDICINE and the impotence of democracy and judiciary and the rule of law and most importantly THE ETHICS.
The only way I can understand that you have changed for the positive is finding/getting the split bill of the treatment given to my father with proper accountability for the delay and the refund of the excess.
I do believe if not today DHARMA and TRUTH may prevail one day- even if I may not be there to see it - in this land where each day both are raped mercilessly by culprits.
Sincerely,
Somasundaram Narendran
--- On Mon, 20/12/10, Narendran <[protected]@yahoo.co.uk> wrote:
From: Narendran <[protected]@yahoo.co.uk>
Subject: Dec 21st ...One more year passed from 21.12.2005. Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to our home Dr.
To: "Dr JS R" <[protected]@md2.vsnl.net.in>
Cc: [protected]@lifelinehospitals.com
Date: Monday, 20 December, 2010, 2:15 PM
Dear Dr. J.S. Rajkumar,
Tomorrow is 21.12.2010. I'm along with my family members crossing one more year in memory of my father who died at your attic like junkyard aka ICU in your RIGID Hospital on the evening of 21.12.2005.
I'm sending this in memorium along with our request for our rightful detailed bill which still faces stoic silence from your end.
I read your 'nice guys are not always nice' and having a feeling that how such a wonderful person has changed NOW and so engulfed in the lust for MONEY and self trumpeting. It is a real tragedy time has brought on you.
Unlike the previous year this year you don't seem to have received much negative reporting in the press.
It might be a good sign that things are so fine on all fronts and no mistakes and wrongs have been committed by you or by your team
Or you were able to silence the press and electronic media with which you are closely associated now and could have used your power which I can see in the coverage of your self trumpeting of your hospital surgeries in the THE HINDU.A news paper which makes a fake fight on PAID NEWS in politics but not on other fields.
Till the detailed bill as well as our balance have not reached us.
Can you pay some attention and do something on it?
Sincerely,
Somasundaram Narendran
CHANGE is ETERNAL
SOMASUNDARAM NARENDRAN
--- On Sun, 20/12/09, Narendran<[protected]@yahoo.co.uk> wrote:
From: Narendran <[protected]@yahoo.co.uk>
Subject: Fw: Dec 21st ...One more year passed . Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to home Dr.
To: "Dr JS R" <[protected]@md2.vsnl.net.in>
Date: Sunday, 20 December, 2009, 3:55 PM
Dear Dr. J.S. Raj kumar,
One more year has passed after that fateful day at your kilpauk junkyard called ICU where my father died under your teams care on 21.12.2005.
Despite mails to you every year your office which might place this mail for your perusal doesnt seem to care to send the proper bill and the balance.
There are reports and comments about the poor quality of service at your newly built hospital too. These are worrying and making me to reconsider about my very opinion on you.
I dont know whether you are really targeted by some of your enemies or you really been bad and people use these forums to vent their anguish and anger as they can do NOTHING against you, like us, or against your corrupt management.
I really hope well ... hoping against hopes ...that things may change and chennai may get some responsible and reliable and HONEST Drs. There are many talented Drs but almost all of them are very greedy as well as fraudulent.They misuse the faith the patient has on him to the hilt with such a lust for money.
You love to take credit for your good deeds and you love to pose for photos whereever your part of philonthrophy is high lighted.NOTHING WRONG in this present day world .
SHOW the same attitude in relation to Quality of Service, Proper and just Billing and honest and customer friendly Adiministration which works for the good of you as well as the good of your clients. CHANGE THE THINGS TOWARDS these. Otherwise the time will never forgive for all these misdeeds, I personally feel.
WE HAVE NOT YET RECEIVED OUR SPLIT BILL or NOT RETURNED the OVERHARGES.
Sincerely,
Somasundaram Narendran
20.12.2009
CHANGE is ETERNAL
SOMASUNDARAM NARENDRAN
--- On Fri, 19/12/08, Narendran<[protected]@yahoo.co.uk> wrote:
From: Narendran <[protected]@yahoo.co.uk>
Subject: Dec 21st ...One more year passed . Message to Dr. J.S Rajkumar...The detailed bill is yet to find its way to home Dr.
To: [protected]@md2.vsnl.net.in
Cc: [protected]@lifelinehosptials.com
Date: Friday, 19 December, 2008, 3:07 PM
Dear Dr. J.S. Rajkumar,
One more year has gone since the fateful day of 21.12.2005 my father died at your junkyard like ICU.
From last year to this year you have been accused by two identifiable people who charged you of medical negligence and organ stealing etc against you. They were startling and unbelievable .And the case on medical negligence got approval from the panel constituted by AIIMS, New delhi. Are these conspiracies against you are your are culprit is not known to any unless solid evidence emerges except that there is some prima - facie as per the chargsheet filed against you.
As explained in the medical negligence case where you have promised some drastic reduction in weight to that soul which departed after your operation you have told my brother that there was a chance of 50% for survival if operation is done on my father at Vijaya and transported him in another cargo like ambulance without any Dr for emergency and changed your assessment to 5% after admission. IS this your standard ploy to lure clients to your hospital or what I really dont know.But I lost my father .
Further On these fresh lights I too would like to point out that YOUR OFFICE till date not give us the SPLIT bill for the patient Mr. S.SOOMASUNDARAM who died at your care on 21.12.2005 evening around 5.56 PM.It is a SHAME on your office. I guess they have swindled much of the money of ours on fake accounts and that is the reason they refuse to give us the detail bill for the money paid.
As I'm not equipped to understand and know the fact I leave it to your conscience to decide whether you neglected my father's health condition also and allowed him to die unceremoniously at your junkyard like ICU or u are not capable to handle such cases.
How many more lives are destined to suffer at your hands is not known. But if you are having conscience with your talent you can save many a lives at an affordable cost. BUT IT LOOKS LIKE A SWEETDREAM which has no chance of becoming reality due to the lust your office show for MONEY.
I lost and the world lost one of the best brains on this fateful 21.12. day in the year 2005. I deeply MOURN and I curse myself for not been able to save him at an appropriate place other than yours.
somasundaram narendran
Last year's reminder...
Dear Dr. J.S. Rajkumar, My father died at yur attic like icu on
21.12.2005 despite your best efforts. I
have forwarded the mails I sent last year and the year before of this
day [21st december ].I have nothing more to say other than what is
said in them.And for your rememberance NOTHING has happned on the
complaints made in them.It makes me to suspect your integrity and
ethics.I just say that, I DOUBT. I'm not sure since I cannot verify
whether you see these mails and those seeing show them to you.But you
havn't given any personal id, either. WE
DEEPLY MOURN MY FATHER's DEATH at one of the CHENNAI's junkyard.IT
SHOULD NOT HAVE HAPPENED. BUT HAPPENED because of my ignorance. I hope atleast now you take steps to rectify the errors. Sincerely, SOMASUNDARAM
NARENDRAN 21.12.2007
Note: forwarded message attached.
CHANGE is ETERNAL
Forwarded Message: Fwd: Attn: Dr. J.S.Rajkumar. ( personal)>>>
WE HAVE NOT YET RECEIVED the SPLIT BILL
Fwd: Attn: Dr. J.S.Rajkumar. ( personal)>>> WE HAVE NOT YET RECEIVED the SPLIT BILL
Thursday, 21 December, 2006 7:45 PM
From:
"Narendran" <[protected]@yahoo.co.uk>
To:
[protected]@md2.vsnl.net.in
Dear Dr.J.S.Rajkumar. An year before the same day my Dad died at RIGID's ONYX like ICU despite your best efforts. I
wrote a mail regarding some issues which got no reply till this date .
I fear you might not have been shown the same . I'm enclosing the same
again. 1. I discussed about the HIGH rates without any reasonable facility for which I prayed your attention. 2.The junkyard like condition of ICU should be improvised, I have prayed. 3. The detailed bill which was not yet been sent. 4.We were told my Dad was under a 1, 10, 000 package for about 15 days. We
paid 1.10, 000 for 6 days treatment where it was claimed you have
waived your charges.I really couldnt comprehend how you could reduce
your prices when we have already over paid.It is sort of Jimmick, I
would say.I request you not to claim any such credit since you dont
give any such redcuction. You
are a hard working and highly talented and the torch bearer of what
your father and grandfather did to the society. But your hospital just
terrorises financially without providing required falicility for the
money collected.This do not put you in good light. ANY LUST FOR MONEY
will not bring you any worthiness to you in the long run.It will spoil
and is spoiling the family name which I wish should not happen . If
you have time plese read the attahced mail and do the needful and send
us our rightful split bill and return any excess( which I fear may not
happen as chennai hospitales are notoriously money swallowers and your
hospital doesn't seem to be an exception on this aspect upto this
moment and any change should start/come from your end). Thanking you. Sincerely, Narendran.S
Note: forwarded message attached.
CHANGE is ETERNAL Send free SMS to your Friends on Mobile from your Yahoo! Messenger. Download Now!http://messenger.yahoo.com/download.php
Forwarded Message: Attn: Dr. J.S.Rajkumar. ( personal)
Attn: Dr. J.S.Rajkumar. ( personal)
Wednesday, 1 March, 2006 5:44 PM
From:
"Narendran" <[protected]@yahoo.co.uk>
To:
[protected]@md2.vsnl.net.in
Dear Dr.J.S. Rajkumar, I'm
Narendran s/o s. Somasundaram who was your patient and died
unfortunately on 21.12.2005 evening 6 pm despite your best efforts . This is a long pending mail which I try to send NOW. Hope this reaches you safely and you read it in full and do the needful I write this after reaching from pondicherry to chennai.I came to know
from Mr SRIDHAR--- our well wisher and family friend who brought us
to you -- that you and your dad have kindly awarded some financial
assistance through the trust run by you.I express my thankfulness for
this gesture and good samariton. The content
of this mail contains my observation about the condition of the
hospital in three aspects 1.The ICU, 2. The Administration and 3. The
Rates. There are some typos but other than them nothing need
to be changed, I feel. Personally
I feel they need your immediate attention.If you find some time to read
it in full with your hectic schedule it would be of great help. If you
do the needful that will be much more helpful. But I dont know whether this mail will reach you. Anyway it is my duty to send this as I want you to serve more and more people with more efficiency and more compassion . With love Narendran.S
Note: forwarded message attached.
Forwarded Message: Attn: dr. J.S.Rajkumar.
Attn: dr. J.S.Rajkumar.
Monday, 6 February, 2006 6:23 PM
From:
"S Narendran" <[protected]@gmail.com>
To:
[protected]@yahoo.co.uk
-----Inline Attachment Follows-----
Dear Dr.J.S. Rajkumar,
I'm Narendran Somasundaram son of your patient Mr Somasundaram who
unfortunately died on 21.12.2005 despite your best efforts.
I must thank you and your team of Dr.s, namely, Dr. Durai Murugan,
Dr.GowriShankar and Dr. Vijaya Raghavan the nephrologist who
initiated the dialysis.
Actually I wanted to write this mail in a happy note after my dad's
discharge from your hospital after getting cured completely which we
all believed to happen .
As you made in your observation before you enter into your OP on that
fateful evening the so called GOD has WISHed in the other way which
is still unbearable.Im not able to understand the whole meaning of
this in a spiritual way even though me or for that matter my dad are
not afraid of death.
Except that Dr Vijaya raghavan whoprescribed a 24 hrs dialysis first
and subsequent ones after some gaps suddenly proceeded further and
continued the dialysis claiming that the patient was stable ---there
was nothing unusual in the whole treatment I feel. I must respect HIS
opinion - even though I dont know the logic- since everyone in the
team wanted to save my dad.I still dont know what could have happened
if he had proceeded as per his original plans.May be the same could have happened in a
delayed way or NOT too.
Anyway with all respect to all involved I wanted to share some of my
opinions about the overall things which I witnessed during my stay
there as the attendent for my dad...
I know my vocabulary woud have showed so much of my happniess had I
wrote this after my dad's complete recovery and it may not be so when
I'm writing this one with so much of sorrow and
dejection about my dad's sudden demise.But I request you to take this in the right perspective as my intention is for the betterment of the all onvolved - the patients and
the medical fraternity.
Starting from the ambulance --the worst one ever one can find --- which infact could have speeded up the worsening of my dad's condition to the non ventilated ICU which further made him fast to depend on ventilator nothing gave us pleasant feeling except your
force and confidence. We all beleived from your vigour that my dad will return home safe which failed .I still couldnt comrehend why it should have happened the way it has happened.
Anyway There are three things which need your immediate attention...
1 the ICU
2 the billing /the accounts
3the Rates/ the Charges
The overall condition of the ICU in which he was kept during the whole period is much desired as it is very noicy, stinky and untidy and the AC was not kept in on all the time.I intervened the first day but I stopped as there is no use in insisiting as people are giving
some lame excuses for their actions.
The hygiene condition is much compromised .
The nurses were very much co operative except one named Elizebeth who was a real pain to all working there .She was very rough to all including with us .All the time I used to pray nothing should happen to my dad during her shift .
The Dhanvandhri blood bank staff are so insensitive to the icu that they were least bothered even after my repeated requests not to do so and they were entering the icu with their fancy dress with so much dampness and wetness and sitting and conducting their money business inside the
icu with the attendents like me .For reasons better known to them the nurses are not able to rein on them from doing this even after my repeated requsts.
With some experience in getting treatment for our family in a world class super speciality hospital I know a little about the way the icu's are kept .How sterile they would be. Nothing such I found there in our hospital. The space is very less and they are trying to accommodate many a
things in a verysmall place which makes it very clumsy.
The lighting inside the icu was very bad which was disturbing the patient very much. If some one lying idle watching the TUBELIGHT with open eyes or closed eyes - without any escape- will defenitely get its bad impact, I feel.
The matron of the icu wants to conduct her classes and teach the nurses just a few steps away from the icu and the nurses wants to dicuss about the patient just two steps away from the bed.There is not much of a leg room to move around .
The wearing of the various protective cloths like face mask etc are very much optional and patient as well as the workers are very much prone to infection.
The ward boys and the security outside needs to be more sensitive to their noice making and to the attendents requirements which is very much lacking.
So many rules to GOVERN the visiters without much facility gives them real hardship to understand the meaning behind those rules.There is no place to stretch ones leg during the nights or stay in good condition during day for the attendents and just one or two toliet for all
those visiting as well as working .
I'm not against treating the HIV -AIDS patients but keeping them inside the ICU with the others seems to be not that great idea, I feel .I know atleast one was kept along with my dad .If some mixing happens in that small room since it is very much prone to it and a nurse like elyzebeth who is untrustworthy it would bring very dangerous results I feel.
And as I said earlier there is much improvements needed immediately in that ICU for the benefit of all.If you dont mind I may say that the ICU in our hospital is not greater than the one in any of the government hospitals.
And I must say that despite with all these adverse conditions the Drs as well as the para staff like the nurses and the boys gave a sincere and devoted efforts in their attempts to save my dad.
The second one is the billing section...
Despite their cordial and friendly handling of the people, which happened in our case after my brother reached the right person after so many phone calls and personal visits and on the 7th day after the death of my dad...this one is totally UNPROFESSIONAL.
Considering various facts about the way one is charged for the treatment and services in the hospital this section should work MORE promptly and professionally..
In our case...
We STILL dont KNOW and have not been given what would be there in a PACKAGE under which my dad was treated ... ( We were told before operation that our package is
Rs. 1, 10, 00and were asked to pay 50% before the start of the operation. I must acknowledge that except for medicine and outside test and blood we were not asked to pay in advance any amount.)
We were given a HAND written list of services and charges which doesn't have any levearage for MEDICINE as well as the STAY of the patient in the hospital .
Having done some research in the package system some time back for my dad for his by pass surgery I have never come across a package which doesnt give the minimum period
of stay in the bed-- pre operation as well as post operation including in the icu.
When asked about this we were told that our hopital doesnt have the icu within the package. It is really SURPRISING.
When we found out there are some errors in the billing which made us to pay for ventilation as well as oxygen for the same period which is like asking to pay two times for one and the same service which we DID they accepted the mistake and came up with another heading and were asking us to pay more than what YOU have asked my brother to pay after reducing some of your charges (i.e it came at Rs50, 000 after deducting the advance was 60, 000 which my brother paid before getting NOC.)
It is like... ok you found out OUR mistake now pay penalty for that ...
When my brother asked them to come up with proper figure before talking to you before he
leaves for his job they agreed. BUT DIDN’T COMPLY. MY brother left without meeting you, WITHOUT GETTING a detailed bill which is the case till this moment .If I'm correct till
this moment--- The correction I make in this letter now is on o6.02.2006.Till this day I guess my home didnt get the detailed bill or atleast till 14.Jan 2006 the day I left home to pondicherry where I stay put.
And they were not yet able to give us the split for the originally claimed package ( Rs 1.10 lacs) claiming that that will disturb them with tax people which could not be so as no tax man can charge for mere quotations.As far as I know they may charge only on the ACTUALS.
I guess by not making available the detailed bill the accounts department works overtime (sic) to make a100% tax free income from my dad's death...
Even after my brother has expalined them and requested them to complete the whole process and get an appointment with you to request for some help THEY HAVE NOT YET COMPLETED their work . My brother left on 03. 01. 2006 without getting the complete bill for what he paid.
Please remember It is solid 2 weeks after my dad's death at our hospital.
Each and every penny we borrowed to settle our account on the dotted date and time ...But we are not given a bll till this date...(I surely believe from the way the accounts department works that I can find out many more discrepancies and mistakes in the bill if I have the split bill with me )
I dont know whether you are able to see any PROFESSIONALISM in this even though the charges we paid are MANY A TIMES MORE THAN what I would have paid in a world class hospital had I got that MISSED opportunity .
3.The rates ...
I would like to see these two -- the icu and the accounts –problem with the charges we were asked to PAY and the payments received from us.
No two things are alike, I agree .THERE IS NO NEED FOR COMARISONS.
But when asked why the rates should be like this I was told that the rates of other hospitals like Apollo ete are taken into consideration before fixing RIGID's rates.
With these as back ground I can bring to your kind attention some startling facts which I told to Dr Durai murugan before I leave our hospital with my dad's dead body.
We know what my dad's problem is /was and what should be done and where we must go for that.
Due to my dad's misplaced superstitious belief that he should get operated only after we shifted to the new found house from the previous one------ we were waiting. But we were never able to make it as his condition gone out of our control slowly but swiftly and our innocence complicated. He reached the new house as dead only.
To talk about the rates ...
I NEVER HAD any great opinion about the HOSPITALS as well as DOCTERS in chennai.
The HOSPITALS ARE NOTORIOUS and the DOCTERS ARE GREEDY AND DISHONEST
to their profession. This is my opinion formed after a decade and half living experience in this city as a citizen and as journalist .
I never advice people to get treated in chennai instead I advice them where to go as I KNOW atleast one.
But There are very few EXCEPTIONS .In some aspects your TEAM and YOU are exceptional. YOU and YOUR team are atleast honest to what you do. YOU people have sincerely tried to save my dad WHICH we didn’t see in the two hospitals were my dad was admitted before reaching you. You and your team claim to be DARING and it is true too and many a private doctors of the city do not come nearer to you on this aspect leave alone matching it. You can extent this professional daringness to the rates too...If you ask me WHY????
...
During the year[protected] we did settle for one hospital named AMRITA INSTITUTE OF MEDICAL SCIENCS at Edapally Kochi for my Dad's By-pass surgery .It took us nearly a month to complete our research .We went there and talked with the best surgeon in INDIA who is daring LIKE YOU and very much compassionate and forthright in revealing information.My dad got operated there .The package included three nights in the icu.Four grafts were done. As my dad liked the ICU as well as the room I persuaded the docter to allow him to stay for
more days.Even through the package was for 10 days we over stayed for 5 more days .The total bill came to 97.000 INR and we were returned the balance money 13, 000 from 1, 10, 000 we paid.
The package hasn't changed much even today.
We were asked before billing whether we need any financial subsidy which we refused to accept and told them the money we paid was much much lower than what we could have paid had we opted for Chennai hospital without any guarantee for my dad's recovery. For the five star facility and so much compassion to the patient we paid NOTHING I told .When enquired I found out that they are not making any loss from the money we paid and they make a little PROFIT too.
And for my dad's Diverticulosis too we had the estimation and it was/is just peanuts when compared to the expenses we incurred in chennai. Just Rs.43, 000 /-for the whole operation including ICU and 14- 18 days stay in the hospital, I guess.It is for the non AC seperate
room. I dont need to repeat that the facility is UNMATCHED .NOT a SINGLE chennai hospital can match their facitlity . Their care. Their compassion and there Dedication and also their ability .
You are really talented.There is no doubt about it. You are daring to save the lives .It is also unmatched.But some thing I want to bring to your attention which need a positive consideration from you for the benefit of all...
I dare to say this just because
YOU CLAIM TO TRY TO WALK ON THE EIGHT FOLD PATH...
I dont write this type of mail to Dr K. Narasingka Reddy of Vijaya Hospitall who cared less for my dad and more for the money we pay.The nature will take care of him as well as the other one who blundered just by keeping my dad at his nursing home without knowing what to do
just for money sake.
As I have explained above I have a strong feeling that WE were very much OVERCHARGED for lesser facilities.
We spent nearly 3.25 lacs( 2.15 lacs for medicine and blood and the res(1.10)t for the stay and Dr. fees ) JUST for SIX days stay in our hospital .
Somehow nature has allowed us to borrow so much money in that short span. We all have to work hard for years to REPAY the debt. What about the others who cannot afford.
For that matter take myself.I have same or similar trouble in my colon and rectum. I know you are the right person to get treated from.
BUT YOU ARE UNAFFORDABLE to me. And not only to mein fact many a people who wants better treatment for a reasonable rate with proper facility cannot afford you .
HereI would like to bring to your attention one interesting thing. Dr. Ashok kumar the cardiologist who visited my dad on the first day evening explained about the complexity and the
high cost involved in and PROMISED me that THEY will HELP us in some ways in reducing the cost.After that he just visited few times for his OP and we were charged Rs2500 for his services.I really dont know why it should be so high and what has happened to the HELP he promised but forgot to extend .
When My dad commented to the Amrita Hospital Surgeon that the VERY much Popular CITY cardiologist charges Rs.1500 per visit I shunned him and shouted at him that He was painting bad picture and EXAGGERATING. ... NO ... He DIDNT...He was correct as HE USED TO
BE IN ALL HIS OTHER observations. The city heart specialists are heartless specialists we used to joke.
So your rates are high and the rates do not match the facilities given.
I'm getting a rhetoric that indian hospitals charge less COMPARED to the west...This is TOTALLY ridiculous ...
1.NONE of the indian Docters spend the money western docters spend to become such a one. Instead they suck the subsidy given by the government s. i.e TAX PAYER’S MONEY.
2.Indian citizens are not protected with insurance as is the case with west .
The hospitals which RUN in INDIA for INDIANS with POOR INDIAN STANDARDS cannot have a western pricing.
And not many an indian hospitals match the western standards in all aspects. Certainly the hospital where my dad was treated under your care DONOT match any western standard.
But your rates are too high . Even the DEADLY Vijaya Hospital charges 60% lesser than you for the ICU. Further I know there is big trade commission involved in medicines.When people like us who want to spend money to get treated with the rare expensive medicines it is natural to expect to get reduction in pricing from the huge profits made out of the sales .But we were charged during my dad's treatment to the last penny. Not a single penny got reduced.
I know none of the points I raised is NEW to you as you could have witnessed much much more than what I have seen as you are a professional and further you are not just a first generation educated .
YOU CARRY the torch for the third generation. So certainly you KNOW about these all.
So where can people like me those who know a little bit about their rights and want to get some quality treatment for each penny we spend can go and get treated.
WHY WE SHOULD NOT COME TO YOU WHEN YOU HAVE THE TALENT and the
efficient team to provide the treatment?
Finding a good docter is like witnessing death.At my dad's death we found that you have some qualities of a good DR. So make yourself affordable and give us the facilitites rightful to us for the charges we are expected to pay.I'm not asking to subsidise your cost.We are willing to pay for the facilities and wish that you Make profit at a reasonable rate.The case explained above certainly do not qualify either with quality or reasonable prifit making is the opinion I have.
And Further please do the needful to get us our bill and rectify the discrepancies in the billing and ask your people to return our hard earned money whatever little it could be as you have NO RIGHT OVER IT.
With Love
Narendran Somasundaram,
[protected][protected]----
On Sat, 22/12/12, Dr Rajkumar <[protected]@gmail.com> wrote:
Subject: Your email
To: "[protected]@yahoo.co.uk" <[protected]@yahoo.co.uk>
Date: Saturday, 22 December, 2012, 6:46 PM
Dear narendran,
This is the first time I am seeing ur email. On the one
hand, I am pained that u refer to our Icu with such
derogatory terms. We hv an ISO certification etc.
But I understand ur pain and grief.
Come see me and we will explain things.
Dr Rajkumar
Sent from my iPhone
I tried to upload my comment which is not materialising . Can someone help me understand the problem
Dr Rajkumar and his family can not escape from GOD if all this is true. As far as I know most of the doctors are now money minded and whatever they do for money will come with them with interest during their olden days and they will suffer from all the diseases in the world.
Hi All,
I am victim of Dr JSR treatment ..Yesterday I saw that doctor in popular TV show as a chief guest .He is still killing people in the name of surgery .We all should do some thing ..The Life hospital is Kanchanchavadi is no more.Let us all join together and educate people about Dr Raj Kumar ..
Spread the message in all social networks as much as possible
I am victim of Dr JSR treatment ..Yesterday I saw that doctor in popular TV show as a chief guest .He is still killing people in the name of surgery .We all should do some thing ..The Life hospital is Kanchanchavadi is no more.Let us all join together and educate people about Dr Raj Kumar ..
Spread the message in all social networks as much as possible
Lifeline Hospitals run by the Chairman Dr. JS Rajkumar is one of the best hospitals I have known in Chennai and they have very professional staff in all fields of medicine. All people who have been referred by me to this hospital vouch the same. I am proud and can boast saying that Dr. JS Rajkumar is really one of the best know doctors both in surgery and also his words & deeds keep patients psychologically well and they recover faster.
Lifeline Hospitals run by the Chairman Dr. JS Rajkumar is one of the best hospitals I have known in Chennai and they have very professional staff in all fields of medicine. All people who have been referred by me to this hospital vouch the same. I am proud and can boast saying that Dr. JS Rajkumar is really one of the best know doctors both in surgery and also his words & deeds keep patients psychologically well and they recover faster.
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