Living Media India Limited — NOT AS PER THE commitments

I had registered for Rs.60 lacs sweepstake entry on the mail received from [protected]@irctc.co.in. Thereafter I got a mail from India Today Book Club (ITBC) for successful registration in the sweepstake entry with passcode.

Thereafter I got a phone call from ITBC offering 20 devotional CD's @Rs.2598. In return they have informed the following freebies worth Rs.14000/- would be provided alogwith the Book's :

1. Reebok Shoes (they have taken my shoe size)
2. Voucher worth Rs.7000 for air travel in India.
3. Holiday voucher for Rs.5000
4. 1 key chain
5. 1 leather purse.

Today I have received vide their invoice no.ORA[protected] only the Books's, key cahin and purse whereas all other things as above have not been received.

On speaking to them they have informed to log on their website bookstoday.in/promos.htm and claim free gifts by mentioning the unique identification number.

Unfortunately after trying several times it is not being logged and shows error in the identification number.

ITBC have failed in their commitments and have failed to deliver the freebies and now are giving excuse of logging on their sites for claiming the gifts. It is misleading and people are fooled after they have made the payment.

The matter is to be taken up seriously with them and ensure they fulfil their committments or pay the money back to me alonwith penalty and fine so that such things are not repeated in future.
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Dear Mr.Nawab Ahmed Your complaint has been resolved on 17/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr.Vijay Chutani Your complaint has been resolved on 17/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr. Sagar Kumar Your complaint has been resolved on 10/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

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