[Resolved]  LPG — Non-delivery of Cylinder for long

My consumer No. is 23479 under Kanchanjunga Gas Srvice,Pradhan Nagar,SILIGURI,Darjeeling,WB.

Its heart rending to recall that 10 yrs back I had to get the connection under provision of Tatkal expending extra Rs.4600/- which was a significant amount that time .(Ref: SV No.159015 dated-16.12.99 The then Consumer No. being B-1742 under M/S CHIRAAG,Siliguri).

The quality of service catered by Kanchanjunga Gas Srvice is totally disappointing.

On the cover of the Book they gave two Numbers:
REFILL BOOKING:[protected]
OFFICE: 2517526 (I.V.R.S);
The first one is either always BUSY or is not picked up at all even after a long ring.
Second one is Out of Service.

Again,in the Office they displayed a BSNL Mobile No.[protected] which is no longer a valid No.

In the instant case, I booked my LPG on 16.09.09 and did not yet get it and failing to communicate them I had to purchase a small cylinder worth Rs.180/-
Is one month not enough for supplying a lone domestic cylinder?

The Godown beside THE RIVER PANCHANOI should be kept under strong vigil as the story of one of the carriers namely Sadananda Roy who at the time of scarcity delivers Gas irrespective of date of booking for Rs.500/- leads to confusion( I can't produce proof because I am not authorized to conduct an inquiry ,neither I have such spare time). And many people now-a-days are praising HP when the issue of regularity and longivity come up.

PLEASE LOOK INTO THE MATTER WITH CARE AND SYMPATHY IN THE INTEREST OF PUBLIC SERVICE AND SAVE INDANE FROM MASS REVOLT AND PROTEST OF THE CONSUMERS.

Now lets wait and see how longer it takes to get my Cylinder booked on 16.09.09.

Regards,