Mahanagar Gas — extra chg.s& rude behaviour | |
i send cheque to mahanagar gas against bill no. of rs 216/-. In the nxt bill they are charging me of rs200 of dishonuring chq & rs25 for dlay payment chg.I found with my bank no chq is coming to my bank.after that they reply to me your bank is not there where the chq address written on the chq .but i did paid all the chq to mahanagar gas from the first day & surprisngly i paid a chqwith same branch of mahanagar gas collection centre.please they are not listening to us help us Was this information helpful? | |
 2 Comments | |
Comments
Mahanagar gas says ur gas stove is leakage never belive those words, never allow them to enter in ur house, give them reading n close door, , mahanagar is 1 of d worst company in india who gave contract to private agent, agent will come n he will say i m from mahanagar gas, i am here to check ur gas leakage, then he will take match box he will on stove button, pull ur button for 2 sec n turn it on. Then he will show u leakage with d help of match it's pure trick for taking 300 to 500 rs., , , always say good bye to them through any way, push ur stove button.
Reply
Complaint No. 774061
BP # [protected]
My dad i.e. Mr. Ramesh Chandu Shetty, had paid Rs.500/- against Registration Fee for piped gas connection in favour of Mahanagar Gas Ltd. via cheque no.670712 dated 3/4/03. However, we never availed the connection then.
Today i.e. July 23rd, 2011, I called up the customer service requesting that we would be interested in getting the pipeline connection and informed that we had already paid the Registration Fees in 2003 and this money is still lying at their end. The first customer service personnel, Ms. Sangeeta on getting this information was extremely rude. Without investigating, she informed that the refund was made to us and hung up the phone.
On calling back, the second customer service, Mr. Rama Jana, informed that he would investigate and informed that I call back around 3.00 p.m. the same day and by then the status would be provided.
On calling back at around 3:30 pm, another customer service Ms. Korina kept making some excuse on pretext of Saturday and kept me on long hold. She then assured that from their Billing section someone would call before 6.00 p.m. and provide the status.
I kept waiting till 6.30 p.m. and as expected by me there was no call. I think Mahanagar have appointed bunch of liars in their organization in name of customer service.
They have been holding on to our Registration Fee right from 2003, we never questioned nor asked for any refund. Now, when we want to get the pipeline connection and on informing our Registration Fee money is already been paid. Their people are just not ready to cooperate. Is this the way an organization serve the people.
We would like to have email id of Mahanagar to post this complaint.
Regards,
Savita Shetty
BP # [protected]
My dad i.e. Mr. Ramesh Chandu Shetty, had paid Rs.500/- against Registration Fee for piped gas connection in favour of Mahanagar Gas Ltd. via cheque no.670712 dated 3/4/03. However, we never availed the connection then.
Today i.e. July 23rd, 2011, I called up the customer service requesting that we would be interested in getting the pipeline connection and informed that we had already paid the Registration Fees in 2003 and this money is still lying at their end. The first customer service personnel, Ms. Sangeeta on getting this information was extremely rude. Without investigating, she informed that the refund was made to us and hung up the phone.
On calling back, the second customer service, Mr. Rama Jana, informed that he would investigate and informed that I call back around 3.00 p.m. the same day and by then the status would be provided.
On calling back at around 3:30 pm, another customer service Ms. Korina kept making some excuse on pretext of Saturday and kept me on long hold. She then assured that from their Billing section someone would call before 6.00 p.m. and provide the status.
I kept waiting till 6.30 p.m. and as expected by me there was no call. I think Mahanagar have appointed bunch of liars in their organization in name of customer service.
They have been holding on to our Registration Fee right from 2003, we never questioned nor asked for any refund. Now, when we want to get the pipeline connection and on informing our Registration Fee money is already been paid. Their people are just not ready to cooperate. Is this the way an organization serve the people.
We would like to have email id of Mahanagar to post this complaint.
Regards,
Savita Shetty
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
14%
Complaints
698
Pending
0
Resolved
98
+91 22 2401 2400
G-33 Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
View all Mahanagar Gas contact information