[Resolved] Mahanagar Gas Limited — Incomplete Gas connection since last 5 years | |
Supply of Gas connection by Mahanagar Gas Limited. ======================================== I Have made full payment to MGL before 5 years. In responce to the payment I have received a letter dated 15.04.2005 "we regret to inform you that,we anticipate a delay in providing our PNG conection in yr kitchen,inspite of our whole hearted & sincere efforts,for reason beyond our control." In spite of our regular follow up I could not get my work done instead of considerable delay. May I know from MGL (Mr. Surjeet Deka) Head Marketing.In black & white the reason of delay & the value of his letter in connection of CRN -237485. sincerly yrs Sureshchandra M. tripathi D/406, Shivshakti Complex S.V. Road, DAHISAR EAST MUMBAI 400068 Contact no. 28489493 / [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 2401 2400
G-33 Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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mahanagar gas ltd — No new connection event after 1 year
I have registered for a MGL connection in May 2007 and had given a cheque of Rs. 5000 then. Unfortunately, it bounced because it was deposited only in November 2007. In December, I requested customer care to send someone to collect another cheque. Since then I have been calling every month and each time I am told that within 3-4 days someone will contact me. Its been 1.5 years since I made my registration and no one seems to be taking any action to collect the cheque and give my connection. Since last 3 weeks, the customer care phone just keeps ringing without anyone responding at all.Even their online complaint form never works. They have also mentioned no email address or other phone numbers where complaints can be registered.
If the headquarters is called, they just keep transferring from one number to another.
I will be approaching the Consumer court and ask for compensation for the delay.