[Resolved]  Mahanagar Gas Ltd. — Installation not done but promises given

I really pity that Mr. Manmohan Singh is our Prime Minister but he does not know whats going wrong with big companies and their harassament.

I was to get the piped gas connection from Mahanagar Gas Ltd.(MGL). My old parents were made waited on hot afternoons in their office and asked to come twice a day for 8 days. Then promised a piped gas connection. I have made the payment to this useless company in February 2009 and now today in June 2009, this company says that they have launched SAP software system and unelss they do not get the PO number, the line would not be given. Are they giving the interest on my hard earned money for utilising this money?????????

I have 10 months old baby and old parents. I shifted to new place on the promise that once I get the Gas stove the technition would immidiately come and install the line.

I called up Thane office (pramod Roy) but he abruptly hang up the phone. I thencalled up corporate office and spoke to Beena and she promised that she would check and give the connection immidiately. After sometime she called up and promised to give connection after 2 days. This is happening from last 10-12 days.

If MGL wants to impliment any process then thts none of my business. And WHY FEB 09 CUSTOMER PO was not generated? I want connection but as a customer there is no one to help anyone in India. You need to be the son of BIG politician.

Guys do not trust these third class and patheic company. This company will get close down soon