[Resolved]  Mahanagar Gas Ltd. — No refund for Disconnection

I have applied for permanent Gas Disconnection of Mahanagar Gas Ltd. on 10.02.10 in person at Kandivali Office. I have copy of acknowledgement. Yesterday, I got call from Mr.Swaraj of Mahanagar Gas (Cell No.[protected]) regarding payment of Rs.550/- as disconnection charges. Here my complaint is inspite of giving some refund (Rs.5000/- were deposited before 1.1/2 year back) for disconnection to customer, how Mahanagar Gas can ask charges for disconnection of Gas connection? Is this the monopoly effect? Here MGL is taking benefit because they are the only supplier of pipeline gas.I have already applied for new connection by depositing Rs.6,000/- at my new residence before one month. Nothing is happening for new gas connection also. I dont know how this Company is working? Nobody is their at Kandivali to respond. Only the Receptionist is attending all call/complaints and PROs lines are always busy. They never take calls. Can anybody help me out this? - Avadhoot Patil - Cell: [protected].