[Resolved]  Mahindra Renault Pvt. Ltd. — Poor customer service at Dealer

Address:

Uttar Pradesh

TO,
Customer care mahindra Renault Pvt.Ltd.

Sub. Poor customer service at Dealer



Dear Sir,
I am really sorry to own Logan car as far as service is concerned.
This is to inform you that i Mrs laxmi banoriya bought a new car Mahindra Renault Logan GLX 1.4 Engine no.UG58271 in 16th of march 2010.me and my family member were really very happy when we are buying the car and the behavior of the dealer was also quite good. but today me and my family is facing a great problem. we are really sorry that we have select Mahindra Renault.


we have facing a problem after 3 months of purchasing a procedure of free service is completed by us which is as per schedule.and i inform the problems to the service manager which is stated below.

PROBLEMS.

1:-Their is a gear shifting problem in reverse gear the service manager called the person who solved the Electronic problem of car. he take a test drive of a car and told me that it was working properly.

2:-A new vehicle is not taking a load of five people.

3:-A vehicle wiring is also creating a great problem for us.fuses are fluctuating and damaging constantly which is big problem to open/close our windows,engine cooling fan and center locking which is harmful to the security purpose of a vehicle.

4:-Left side rear door is making noise while closing it


These are the problems to which are inform to the service manager 10 times .but their problems are not resolved till date. we are facing lots of inconvenience regarding service procedure nobody at the service station is taking a measurable steps and the behavior is also not good so i request the Mahindra company please black listed these types of service station who are taking down your market goodwill and please short out these above listed problems also.

i shall be highly thankful to you to take some immediate action to short out these problems

Thanking You

your faithfully
Lami Banoriya

E-mail ID [protected]@gmail.com

contact no.[protected]