[Resolved] Make My Trip .com — Poor response and delay in support | |||
I booked a ticket through "MAKE MY TRIP.COM" for my journey from indore to madurai which consists of 3 flights connected from indore to mumbai , mumbai to chennai & chennai to madurai... During booking, there was time gap of 40 mins at mumbai. Then there was change in arrival of indore flight at mumbai and further time change in departure of mumbai flight too for which i did not get any mail communication or call from them. Finally now i am not able to utilize the flights due to no time gap at mumbai. Last 3 days i made continuous calls but they were not able to provide any alternate options to me as well as now they are saying now there will be 50% cost cutting for cancellation and disconnected my call too. This is very rude behavior without caring customers . This makes me not to use "MAKEMYTRIP.COM" for future requirements. I request you not to go for "MAKEMYTRIP.COM" for getting cheated like this MakeMyTrip Booking ID - NF[protected] Thanks, Chellaperumal Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
make my trip .com — No refund
MakeMyTrip Booking ID: NF[protected]Booking Date: Wed, 09 Mar' 11 03:18 hrs
Cancellation Ref Nos.
10 Mar' 11 IN1103R0045926
09 Mar' 11 IN1103R0044926
No refund for Rs.99304 till date.
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+91 12 4289 8747
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+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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make my trip .com — hotel confirmation for jodhpur still awaited
I had booked for a vacation to Rajasthan thru makemytrip.com on 17.9.10 for which I got hotelvouchers (for our stay in Jaipur,Jodhpur and Udaipur)and airline tickets from them on the same
date. As the booking was for 25th Dec to 30th Dec, I started checking on the hotels on 17.12.10
whether the reservation was actually done. I got a shock when I was told that the Mapple Abhay
Hotel in Jodhpur said there was no booking on my name for 27th checkin and 29th checkout. Also
Krishna Niwas,Udaipur informed me that there was only room booking without breakfast though
MMT's voucher mentions with breakfast. From Fri day (17/12) till today I am making numerous calls
to Anita Dewnani (executive who has booked), Harsh, Janki Shah for the reason but they only assure
me that the booking is done,Not even once have they called up from their side to sort out my prblem
I have been making numerous phone calls and now have been told that Mapple Abhay will give booking
for one day and MMT is trying for the second day also.
It is so pathetic that MMT has engaged the services of such irresponsible executives who have not
sought direct confirmation from the hotel in the matter and put me in trouble at this last minute.