[Resolved] Make My Trip.com — refund | |||
my complaint is about the refund which make my trip has to give it to me that is of amount rs 12000. it has been a month i still not got my money back and all the time i call the customer centre they say u will get ur refund back in 7 days and keep on repeating same sometime they dont pick up calls or put it on a long hold so if anyone from customer support department please do consider it .my booking id IN1004B10946. Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved Verified Support Mar 18, 2010 MakeMyTrip India Customer Care's response Dear Phani Krishna, With reference to your post, we are investigating your case and will revert to you at the earliest. Regards, Devika Khosla MakeMyTrip Care Verified Support Mar 18, 2010 MakeMyTrip India Customer Care's response Dear Phani Krishna, We have retrieved details of your booking activity on our website and as shared with you earlier via email, our records show that you had selected incorrect dates for your booking. Kindly note, we will not be able to process any refund for cancellation. Regards, Devika Khosla MakeMyTrip Care | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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i had booked air tickets for me and my wife from bangalore to mumbai, confirmation ID(FLT[protected] from bangalore to mumabi on 9th sept and from mumbai to bangalore on 12th sept. But to my surprise the printout/confirmation sent to my mail had the dates interchanged, that was mumbai to blore on the 9th and blore to mumbai on the 12th sept 2010. the error caused may kindly be looked into and the cancellation fee charged may kindly be refunded since i did not make any mistake when i booked my ticket. the date i booked the ticket was 4th march 2010.
thanking you,
Phani Krishna