[Resolved] MakeMyTrip — MakeMyTrip auto cancelled my confirmed booking - taking lot of time to give refund | |||
Hello, I had confirmed ticket NF[protected]. But when I reached Bangalore airport, the GoAir informed me that because makemytrip did not paid them, they cancelled the ticket. Since I had urgent meeting in Bombay and was suppose to return same day, I had pay on-spot 5086 rupees and get new ticket issued for the same flight of GoAirlines from Bangalore. Because of this I contacted MakeMyTrip to refund 5086 rupees which where unnecessarily I had to pay though I had confirmed ticket. I have send several reminder to MakeMyTrip in this regard. They took a month for their verification and on 24May they agreed to refund 5086. After that I had send several reminders and every time they write that it will be credited in 72hrs. Their last email is on 23Jun that they will credit money within 72 hrs and finally on 30Jun they credited 2085 instead of 5086. Since last more than two month I am behind them to get the money credited but without success. Request you to help in expediate things. Thanks, A Gokhale Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
It took months of follow-up but was not able to get it resolved. Unfortunately I had to raise customer complaint to get it resolve. Thanks to customer complaint. Makemytrip credited my money today.
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