[Resolved] MakeMyTrip — Ignoring request for refund | |
Dear Sirs I booked internal India flights with MakeMyTrip.com earlier this year. My booking reference from them was FLT[protected] & the Kingfisher Airlines PNR was CFWNQZ. The outward flight Delhi to Dharamsala was fine, but the airline cancelled the return flight on 29 October without notice. The airline authorities at the airport gave me written authorisation for a full refund which I was told I must obtain from Make My Trip. Since my return to the UK, I have emailed Make My Trip, attaching the refund authorisation, a dozen times, without any sign of a response. I have carefully checked my junk mail folder, so I am sure they have simply not answered my call for refund. Derek Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I can confirm that I did receive the refund today 24 November.
I booked domestic ticket through MakeMyTrip.com on 13 feb. 2010. bhopal to delhi. my booking id is FLT [protected]. after booking & payment through net-banking i have receive an e-mail by make my trip and he says dear customer your booking for 13 feb 10 for bhopal to delhi has failed refund will be orocesses in 2 business days. but, the amount is not send in my account till date.
I have emailed Make My Trip, attaching the bank statemnet, and phone call dozen times, but they have simply not answered my call for refund.
Satish Agrawal
cell No. [protected]
I have emailed Make My Trip, attaching the bank statemnet, and phone call dozen times, but they have simply not answered my call for refund.
Satish Agrawal
cell No. [protected]
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Regret any inconvenience caused to you. We have received the documents and have validated the issue with the airlines.
As per earlier interaction with my team member, kindly note refund is initiated for Dharamshala- Delhi sector at our end and should reflect on your card within next 5 business days.
Appreciate your co-operation.
Please do write to me for any assistance.
Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com