[Resolved]  MakeMyTrip — Can not cancel ral[protected] and get refund

Makemytrip id:ral[protected]
I booked the above e-ticket online 20 oct. via makemytrip.
Last thu (10 dec.) i found that i can not cancel this booking online and i send mail to makemytrip 3 times. up to now i only receive one automail said that "we will get back to you within 24 hours..." on 11 dec. but until today (14 dec.) i get nothing news for this case : (
The boarding date of the e-ticket is: 18 dec.2009, it seems so hard to get refund from makemytrip.
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May 10, 2017
Complaint marked as Resolved 
Verified Support
Dec 14, 2009
MakeMyTrip India Customer Care's response
Dear Ms. Liao,

With reference to your post and subsequent communication with a MakeMyTrip representative, the booking under MakeMyTrip Booking ID RAL[protected] has been canceled as requested by you.

We have initiated the refund process and you may expect the amount to reflect in your card/bank account in 7 business days.

You can cancel your train reservation online under Railways on our Customer Support page - http://www.makemytrip.com/support/customersupports.html. Could you kindly let us know where you faced a problem in not being able to do so for us to check further.

We look forward to assisting you with your travel requirements in the future.

Regards,

Devika Khosla

MakeMyTrip Care
Complaint comments 

Comments

I booked an trip air ticket on 3.2.2010 with booking ID of FLT[protected] for Chennai to Kolkotta (IC 766) The total charge was Rs.6033. However, my SBI debit card was debited twice i.e. Rs.6033 + Rs.6033 for the same booking. I request you to kindly verify the above overcharging and credit back to my SBI saving bank account, Shillong Main Branch for Rs.6033 immediately.
I booked an trip air ticket on 3.2.2010 with booking ID of FLT[protected] for Chennai to Kolkotta (IC 766) The total charge was Rs.6033. However, my SBI debit card was debited twice i.e. Rs.6033 + Rs.6033 for the same booking. I request you to kindly verify the above overcharging and credit back to my SBI saving bank account, Shillong Main Branch for Rs.6033 immediately. A reply in this regard though e mail is solicited.
Yours sincerely,
(P. Kumar)

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