[Resolved]  MakeMyTrip — Personal Abuse by a makemytrip employee

hi,

I had logged into makemytrip.com for 1 hour regarding my travel plans from US to India. The agent spent his own time and after an hour gives me an iternary which was not at all suited to me . I outrightly rejected it BUT to my surprise I get an email from the same person ( from this personal email id ) abusing me .
Here is an extract of his email

*** start of his email****
fromBharat Verma <[protected]@gmail.com>
[protected]@gmail.com

dateThu, Sep 16, 2010 at 3:38 PM
subjectBloody son of a
mailed-bygmail.com
signed-bygmail.com

hide details Sep 16 (5 days ago)


Mr Jandial I have never seen a disgusting person like you. You have told me to make a routing from memphis to delhi.
I spent almost 1 hour to make a routing..And offer you a very good fare . I asure you wont get the fare next time

dont worrry
And moreover You cant do anything

Bloody son of a

** end of his email**

even after contactdiing the supervisors ( pragya.[protected]@makemytrip.com ;manisha.[protected]@makemytrip.com ) , they didnt help me on anything instead they were doubting if am fabricating on myself by making a fake complaint.
I asked for the manager ( prabjot.[protected]@makemytrip.com) and even he didnt do anything to solve this complaint.. I had asked for COMPENSATION and reasons on why had this happened to a regular customer to MAKEMYTRIP.

I still do not have any information from MAKEMYTRIP on the COMPENSATION for this ABUSE email.

- Rajiv Jandial
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8081
    Pending
    0
    Resolved
    3069
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information