MakeMyTrip.com And Jetairways Airlines — poor service

Address:

Kamrup, Assam

sir, i have booked a ticket from makemytrip.com on 17th june 2011, from hyderabad to guwahati via delhi.

Hyderabad - Delhi | Travel Date: Mon, 18 Jul' 11-Jet Konnect 9W-2258 Departure Hyderabad Mon, 18 Jul' 11 (09:10am) Arrival Delhi Mon, 18 Jul' 11 (11:25am) Class: Economy

Delhi - Guwahati | Travel Date: Mon, 18 Jul' 11-Jet Konnect 9W-2276 Departure Delhi Mon, 18 Jul' 11 (13:50am) Arrival Guwahati Mon, 18 Jul' 11 (16:15am) Class: Economy


But the itinerary was rescheduled and the new Itinerary is
Itinerary Details

Jet Airways Konnect 9W2258-Mon, 18 Jul, 2011 Hyderabad 09:10am Delhi 11:25am 2h 15m Economy (W) Confirmed
Jet Airways Konnect 9W2280-Mon, 18 Jul, 2011 Delhi 10:15am Guwahati 12:35am 2h 20m Economy (W) Confirmed
Jet Airways Konnect, Operated by Jet Airways


first complaint is that,this changed was not informed to me by makemytrip.com or jetwirways .
secondly , how come i board the 10.15am delhi to guwahati flight,when i would be landing in delhi at 11.25am (hyderabad to delhi).


In the eleventh hour i came to know about this changed accidently ,,,,it has been a huge mental harassment for me due to their poor service. i have purchased the tickets from makemytrip website ,and when i have brought to notice to makemytrip about this matter,their customer service executive has blantly told me that this my headache,its not their concerne and told me to call jetwirways and make the arrangement myself.
i have booked the ticket from makemytrip website and it should be their bounded service to inform me and make the arrangement of my iternary
I am deeply hurt by their office attitude as well as the jetairways as how come the jetairways airline can change my itinerary to a mere impossible boarding one.
kindly do the needful



i am attaching the details

thanking you

Dr Sandipan Nath