[Resolved] MakeMyTrip — Excessive money charged by Makemytrip as compared with Yatra.com | |||
Dear Sir / Madam, I had made a booking for Goa on 4th May 2013 from 26th May to 29th May. I have few issues to bring to your notice as under: - 1. I had made this booking for INR 58,529/-, whereas the same flights and same hotel booking with Yatra.com was costing me INR 55,552/-. However, being your loyal customer, I preferred MakemyTrip over Yatra, expecting that you will consider and give me credit of the difference of INR 3,000/- approximately between your value and Yatra.com value for the exactly same flights and hotel. 2. Secondly, the same hotel is providing many freebees for the similar time stay with Yatra.com, whereas the same is completely missing your package. I am pasting the freebees by the hotel with Yatra.com for your reference. “One child up to 12 years complimentary sharing parent's room without extra bed ,Late check out till 1600hrs ,Book for minimum 02 nights and get 01 dinner complimentary ,Breakfast ,Airport transfer for 2 nights stay only ,Complimentary Tea / Coffee Maker in the room with daily replenishment” 3. Regarding these concern, I had called the helpline number of MMT and spoken to Ms. Rajshree, who had asked me to send the screen shots of the booking at Yatra.com. Since then, I had spoken to various Executives of MMT, as well as written numerous e-mails also, but everytime I receive a standay reply from some Mr. Amit Govani. With this, I expect a credit / refund of INR 3,000/- from MMT against this package and the Hotel freebees at par with Yatra.com. Since I have booked only flights and Hotel (even some room) from MMT, it should not charge more than Yatra. Moreover, the Hotel inclusions should be same in both, which is not the case with MMT. I can challenge that even if we compare the rates of MMT with Yatra, the rates of MMT will be higher. Please help me resolving this issue. My communication held with MMT is enclosed. Thanks in anticipation. Warm regards, Sachin Mahendru Cell# [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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makemytrip hotelbooking — rates of hotel over charged than available at hotel
i booked the delux room at hotel vits belgaum fordt 25/12/2008.i was debited rs4400.00 trough my creditcard vide ref. no htl[protected]. no hotel vouchers were mailed to me till the night of 24th. than i approched hotel directly.they offered me same plan for rs 3695.00 inclusive of taxes and breakfast complementry. but they also revealed that they have a confirmed booking for me by make my trip this practice leads to mistrust and ifeel cheated.tomorrow iwill go to hotel though no hotel vouchers has been mailed to me .someone can understand my mental agony .is thereany officer with them because today ihave called them at least six times.