MakeMyTrip Flight Booking — Denied Rs. 500 Cash Back | |||
Respected Sir, I SUMAN SINHA residing at BL-25, Salt Lake City, Sector-II, Kolkata-91 made a Flight booking at Makemytrip.com on[protected], MakeMyTrip Booking ID- NF[protected]. They gave me an offer by their representative of Call Centre was to put a Deal Code that is ICICIEOSS on the booking page and get Rs.500 Cash Back against ICICI Bank Credit Card payment mode to book any Flight at their website. So, I booked a Flight by my ICICI Bank Credit Card on[protected] and put the Deal Code as they said. But till now they did not credit my cash back as they said. So, I called the makemytrip call centre to inform their dispute on[protected], but they told me that what you have Deal Code you entered in the booking is incorrect. So, we do not give you the cash back. Is this a correct practice to deal with customer like me ? the deal code I enter at the time of booking was given by their representative. So, please help me on that matter and made a end on this type bad practice of harrasment. Thanks SUMAN SINHA Mobile- [protected] / [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
They did the same thing to me for international flight ticket. Deal code was accepted for another offer on international flight and when I approached them for not getting cash back on stipulated time. I was misinformed first about Deal Code being applicable only for domestic flight. When I showed them the link: http://www.icicibank.com/online-services/offer-zone/MakeMyTripSpecialDeals.html
They said system doesn't find your deal code. They are fraudsters. First they tried to manipulate me with the wrong information and when it didn’t work they simply refused to payback.
Clearly MMT treat their customers STUPID and try to get away with lousy, MISLEADING information.
NEVER go for makemytrip. You will REGRET big time!!!
-Mukesh
They said system doesn't find your deal code. They are fraudsters. First they tried to manipulate me with the wrong information and when it didn’t work they simply refused to payback.
Clearly MMT treat their customers STUPID and try to get away with lousy, MISLEADING information.
NEVER go for makemytrip. You will REGRET big time!!!
-Mukesh
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With reference to your complaint, please note that cashback of INR 500 has already bee processed on 10th Aug, 2012 with Refund Reference Number[protected].
Regards,
Team-MakeMyTrip Care