[Resolved] MakeMyTrip — Fraudulent Promises by Makemytrip.com | |
I had availed an International Travel Package from Makemytrip.com. The overall cost of the package was a hefty sum. As consolation (was till now) I was given Make my trip discount vouchers worth INR 20,000/-. These shopping vouchers could be used against shopping at certain brands such as Reebok, Marks n Spencer, CCD, Barista, etc etc. First of all some of the discount vouchers had already expired at the time I received the vouchers. (I received the vouchers in March 2012 and some of the vouchers had validity upto October 2011). Second, All the vouchers were valid till June 2012 so I thought of availing some discount which I could. So I went to purchase Reebok sports shoes but I got the update that the Reebok voucher (issued by Makemytrip.com) is not valid. I informed the same to my Travel Associate from Makemytrip.com and was assured that the issue would be resolved soon. But as expected once you have bought a product (Holiday package) and the vendor (makemytrip.com) has got there payment from customer (me) why would they entertain you. I want my active discount vouchers or a cash back worth 20,000/- INR from makemytrip.com otherwise I will have to resort to some hard action against Makemytrip.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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With reference to your complaint, we request you to share your booking ID and voucher details at [protected]@makemytrip.com, so that we can look into the matter.
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