[Resolved]  MakeMyTrip International Flight Booking — Refund of cancelled air travel

I have canceled the flight which I have booked for my wife from Bangalore to Frankfrut. It alreday 3 months are over, I have not yet got the refund money. When ask them they keep telling me that they will refund in 3-days. I have attached the mails also, but until now there is no refund.

This is really very poor customer service, I fed up with asking them many times... !!!
Please help me in getting my refund at the earliest.

This is the mail content I got from Makemytrip service.
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Subject
Re: Refund Confirmation

Discussion Thread
Response (Lucky Kaul) 28/01/2010 12.00 PM
Dear­­­­ Mr.Patil,


Greetings from MakeMyTrip!


At the outset, we apologize for the inconvenience caused to you due to delay at our end.


Further, please note that the refund is initiated today and would reflect on your card within 05 business days.


Let me assure you that what happened in your case is not typical of Makemytrip’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.


Yours Sincerely,
Lucky Kaul
MakeMyTrip (India) Pvt. Ltd.

103 Udyog Vihar Phase I
Gurgaon -122016 (Haryana)
Toll Free:[protected]MTNL/BSNL phones)
Toll Free:[protected]Airtel subscribers)

Tel:[protected],[protected]

E-mail:[protected]@MakeMyTrip.Com
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