MakeMyTrip — Non-receipt of 7% cashback on International Flights

bishambher

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I booked International flights for my husband and myself on 8th september 2012 using ICICI Bank Credit Card for travel( onward journey on 16th oct. after midnight)Bangalore-Bangkok & Bangkok-Phuket(continuous) & Return on 21st oct. from Phuket-Bangkok and from Bangkok-Bangalore on 24th oct.2012 on www.makemytrip.com but I hadn't received the 7% cash back till yet which I was supposed to get. My MakeMyTrip Booking ID is N[protected]. Its more than two months have already passed.I called them also on phone on 15/10/2012 and many emails have been sent to them. I get the reply that the matter has been sent to concerned team and it will be escalated into 72 hrs. The tickets were purchased for Rs. 41,800/-, being my husband retired and both o[censored]s senior citizens, I am escalating this matter to get my cash back which is legally due to me. I don't want that other consumers should suffer like me by their illegal and monopalistic trade practices.

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Comments

soaringfalcon

from Mumbai, Maharashtra

They did the same thing to me for international flight ticket. Deal code was accepted for another offer on international flight and when I approached them for not getting cash back on stipulated time. I was misinformed first about Deal Code being applicable only for domestic flight. When I showed them the link: http://www.icicibank.com/online-services/offer-zone/MakeMyTripSpecialDeals.html

They said system doesn't find your deal code. They are fraudsters. First they tried to manipulate me with the wrong information and when it didn’t work they simply refused to payback.
Clearly MMT treat their customers STUPID and try to get away with lousy, MISLEADING information.

NEVER go for makemytrip. You will REGRET big time!!!
-Mukesh