[Resolved]  MakeMyTrip — ticket not booked but charged for ticket and no refund No

Address:Maharashtra

I have tried to book bus ticket through www.makemytrip.com on 28,September 2012. I did not get the ticket even though my money deducted from my account. I have contacted costumer care . They have given booking ID. They told money will refunded within 7 working days. I did not get money. Again contacted many times. I have complained by sending mail to [protected]@makemytrip.com . They replied that they are not able to refund automatically . So they asked to send Bank statement. I have sent and contacted trough phone. they told that money will refund within seven days. I did not get. Again and again I called .They are repeating the same words" waiting for seven days". Still I didn't get money.
Booking ID: IN1210B19617
mail complaint reference no.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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MakeMyTrip — Booking cancelled but still no refund

This is very shocking experience i got from Makemytrip Customer executives.I was booked domestic ticket on 17th Feb 2010 from Mumbai to Guwahati. Due to some technical error on your website my ticket get cancelled. I talked to customer care they told me the amount will get credited on your account within two working days. The money get credited on my account on 20th Feb 2010 but on the same day they have debited RS 3000 from my account with the same reference no.
With lots of disscussion one of the customer care executive agree that mistake has happen from their end only and will refund amount in 7 working days but almost 12 days over but still haven't received amount. I callled them again and i need to explain the whole story to that guy but still he is not agree with what i am saying he want me to send my bank statement again. This is rediculous..

Very worst service provider... go for yatra.com it is one of the best service provider...

Booking ID: FLT[protected]
Amount: 3279
I am also facing problem with refund, So many times I talked to customer care but result is still zero. Make my trip charged twice for single booking and debited the amount twice from my account.

IN1003B00361

Makemytrip.com — Didn't get refund from makemytrip

Dear sir

I didn't get my refunded amount from make my trip travel agent , this is the third time i am experiencing this problem, i contacted their customer care service but no response from them.

Booking No. : IN1009B02200
Makemytrip should change the name to Fakemytrip

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