[Resolved]  MakeMyTrip — visa date

Address:Gurgaon, Haryana

i booked complete package tour of European Bonanza for two person.its a honeymoon tour.my departure date is 28th may,2013.from the last many days my visa process is going on.i specially told shweta grover about the date for visa interview and she told me that dates can be changed later.
i sent all the documents which are required which includes both families wedding card.in girl side card there is clearly mention about the function on 15th may,2013 and moreover at my side also there is rituals and it is not possible for me to attend interview on 15th may,2013.
today in morning at around 8.30am i received call from shweta grover and she told me about the interview date and i told her i cant go on 15 th may.she told me that she will mail the concerned department about this and will let me know by afternoon.
i asked her that i already told you about the dates of interview .she replied that we dont have any option for selecting the interview dates.its only the embassy who decides the dates. shweta frover never asked me about the available dates on which we can go to embassy.
i called koushal negi on his mobile number ([protected]) and explained him all the matter,he directly told me to cancel my booking.
i had made many calls to makemytrip customer care and sugandha from international sales department also wrote to koushal negi and shweta grover supervisor to cal me urgently but still i did not received any call.
i am a businessman and since morning i cant concentrate on my work and since morning i am calling makemytrip customer care and writing mails to [protected]@makemytrip.com.this is creating lot of mental harrasement to me.
kindly see in this matter
booking id: IN1304B03448
[protected]@gmail.com
aditya jindal
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Aug 13, 2020
Complaint marked as Resolved 
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