[Resolved]  Maruti Alto LX — Repairing expenses

Dear Sir/ Madam,

This is Nirav Gohel from Ahmedabad. I have brought Maruti Alto Lx on 04/06/04, details follows

Dealer Name: Kataria Automobiles
Car registeration number: GJ 1 HF 8792
Chasis Number 366109
Engine Number 3091913

I have taken delivery at Baroda as transferred, and Kataria was not there i have taken services from Cargo.

I have done maintainance through CARGO for almost 3 years, including 1 year's complimentry service. I was very happy with their response and recommendations.

Now, as cargo is no more your dealer, I have to Switch over to Kararia Automobiles for taking services. In last less than one year's time I have spend nearly double compare to that of Cargo.
I know in automobile industry service is taking care of profitability, but it should be done with Genuinity, which in my opinion missing out in Kataria Automobiles.

I have kept my car for servicing on 14th morning, which came back on 14th evening.

When I have started it for first time after servicing on today morning, something abnormaly sounding in bonet. While shown it to Kataria, they are asking to keep it and some more expenses on this. I have already spend more than 20k in last 9 months...!! All techanical repair...!!

While buying Maruti, I was under impression of most fuel efficient and no maintainance car. Firt of my impression is very much came true but second one seems to be incorrect once i have started taking services from KATARIA AUTOMOBILES.

Today, while asking for history to make complaing, they have denied on providing it.

Looking for your reply on ASAP basis, please keep it absolutely satisfactory to make sure, when i am planning a new car it should be MARUTI again...