[Resolved]  Maruti Alto LX — poor service

Address:

Ernakulam, Kerala

sir,

I have purchased alto lx on[protected].After covering 25000KM ,I gave it for servicing on[protected] as per the instruction given by the maruti service centre [Popular vehicles and services ltd,North service centre, opp.lisie hospital, Kochi] .At the time of servicing they insisted for wheel balancing, wheel alignment, front suspension arm both side R & R,engine decarbonizing & front brake caliper assy[one sid] OH.After servicing I felt the steering in a vibrating mode and generated a sound while driving.So I consulted the service station and they recommended to bring the vehicle to the service station on[protected]. On verification they told me that it is necessary to change the Bushing related to the steering and I agreed. After 10 days I feel the same problem mentioned earlier. Then I contacted the same service person[Shiju] and he replied in a badly manner "When we gave the vehicle after servicing there was no complaint" he didn't hear my feelings. I felt depressed about the service person and I understood that the service mentality of the above service station was very poor. I am still waiting for kind consideration.