Comments
@sanjaykisen, contact [protected]@gmail.com to get ur problem fixed
Reply
Its reported by the dealer that there is a ECM problem in the vehicle, because of which the vehicle started itself without key and came out of parking lot it also burnt the alternator and the wire hubs... it looks to be serious problem...maruti is delivering ritz with some crucial technical faults, which may cause damage in the public...its like buying a bomb and keeping in the public places...endangering our lives and others.
[protected]@yahoo.com
[protected]
[protected]@yahoo.com
[protected]
--- On Sun, 5/23/10, sanjay kisen <[protected]@yahoo.com> wrote:
From: sanjay kisen <[protected]@yahoo.com>
Subject: Re: FW: Enquiry About Service/Problem in Vehicle CRM:[protected]
To: "ATM Queue" <[protected]@maruti.co.in>
Date: Sunday, May 23, 2010, 8:15 PM
Hi,
I have been waiting for maruti's reply about the problem that occured to my Ritz VDI KA05MG9910.
If the problem is detected, please let me know what is the issues, while i have been receiving, different version of the problem from your bangalore team and dealer.
For the First time I heard the BCM problem, Second time the Harness, 3rd time the fittment of the accessories.Due to the above many version, It looks like all the spares have been replaced, have even request to forward the same mail that mandovi had sent to maruti between 21st and 22nd May about the problem analysis, which was denied informing that its and internal communication report.both by MrAshokan of Mandovi and Ashok of Maruti bangalore. In fact i have communicated that i have recorded this call.
The above factors are indicatingquestions maruti about its service to customer and technical defect present in the system.
Also if maruti has detected the problem, I would like them reproduce the problem.
Meanwhile i'm requesting to make arrangements for the refund at the earliest as per my previous mail. I want the whole issue to be settled by 27th May 2010.
(complaint number reference of maruti - [protected]
Thanks
Sanjay
--- On Fri, 5/21/10, sanjay kisen <[protected]@yahoo.com> wrote:
From: sanjay kisen <[protected]@yahoo.com>
Subject: Re: FW: Enquiry About Service/Problem in Vehicle CRM:[protected]
To: "ATM Queue" <[protected]@maruti.co.in>
Date: Friday, May 21, 2010, 9:26 AM
Wow... thank you for the late reply...
i would rather gone for a 2nd hand vehicle if i needed, repaired vehicle.
An vehicle with faulty, alternator, faulty Engine control unit and body control unit and harness...
I dont want take risk of putting this vehicle on road and putting other lives into danger.
i want the money back as i was not expecting to get a defective vehicle for the money i have paid,
If you are replying next time let me have dates, when you are going to take next action not by just saying, we will get back.
thanks,
sanjay
--- On Thu, 5/20/10, ATM Queue <[protected]@maruti.co.in> wrote:
From: ATM Queue <[protected]@maruti.co.in>
Subject: FW: Enquiry About Service/Problem in Vehicle CRM:[protected]
To: "Sanjay Kishan" <[protected]@yahoo.com>
Date: Thursday, May 20, 2010, 7:34 PM
Dear Mr. Kisen,
Thank you for your email.
We regret the inconvenience caused to you and are immediately forwarding your issue (Case Number: [protected]) to the concerned department. You will hear from us soon.
Please feel free to revert in case of any query or clarification.
Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please Visit us at <http://www.marutisuzuki.com>
SE-IB
001
=========================================
From: [protected]@maruti.co.in
Received: 5/18/2010 4:41 PM
To: ATM Queue
Subject: Enquiry About Service/Problem in Vehicle
Dear Admin,
sanjay kisen has posted enquiry
Name sanjay kisen
Email [protected]@yahoo.com
Address 644, 6th main road, ISRO layout
City BANGALORE
State KARNATAKA
PinCode 560078
Phone Number [protected]
Model Maruti Rit z
Model Varient SELECT MODEL
Registration Number KA 05 MG 9910
Enquiry About Service/Problem in Vehicle
Dealer City
BANGALORE
Dealer Name
0201-MANDOVI MOTORS PVT LTD
Dealer Address
24/4 7TH MAIN WILSON GARDENS BANGALORE - 560 027
Date of Purchase of vehicle
4/11/2009
Total Kilometer Covered
6500
Enquiry
I have a ritz VDI bought in Nov2009, I had reported to maruti about the noise in the right brakes in the slow moving, In turn mandovi motors had requested to drop the vehicle for the checkup, I took the car and in fact gave the keys at the gate of mandov i for parking and moved toward the office, by the time i could come out, I observed the employees of mandovi motors were panic stuck and pushing my vehicle back to parking slot. When asked the driver, he shows the key of the vehicle in his hand and the mechanics say that vehicle moved itself with engine ON, it looked handbreakes were appled also before parking and vehicle was in first gear. This happend with in the premises luckily no one was hurt or no other cars were near otherwise it would have been a severe problem. visit site : http://www.ritzmaruti.in/maruti-ritz-maruti-reviews.html https://www.consumercomplaints.in/complaints/maruti-ritz-vdi-bangalore-bangalore...⇄
Thanks & Regards,
sanjay kisen
From: sanjay kisen <[protected]@yahoo.com>
Subject: Re: FW: Enquiry About Service/Problem in Vehicle CRM:[protected]
To: "ATM Queue" <[protected]@maruti.co.in>
Date: Sunday, May 23, 2010, 8:15 PM
Hi,
I have been waiting for maruti's reply about the problem that occured to my Ritz VDI KA05MG9910.
If the problem is detected, please let me know what is the issues, while i have been receiving, different version of the problem from your bangalore team and dealer.
For the First time I heard the BCM problem, Second time the Harness, 3rd time the fittment of the accessories.Due to the above many version, It looks like all the spares have been replaced, have even request to forward the same mail that mandovi had sent to maruti between 21st and 22nd May about the problem analysis, which was denied informing that its and internal communication report.both by MrAshokan of Mandovi and Ashok of Maruti bangalore. In fact i have communicated that i have recorded this call.
The above factors are indicatingquestions maruti about its service to customer and technical defect present in the system.
Also if maruti has detected the problem, I would like them reproduce the problem.
Meanwhile i'm requesting to make arrangements for the refund at the earliest as per my previous mail. I want the whole issue to be settled by 27th May 2010.
(complaint number reference of maruti - [protected]
Thanks
Sanjay
--- On Fri, 5/21/10, sanjay kisen <[protected]@yahoo.com> wrote:
From: sanjay kisen <[protected]@yahoo.com>
Subject: Re: FW: Enquiry About Service/Problem in Vehicle CRM:[protected]
To: "ATM Queue" <[protected]@maruti.co.in>
Date: Friday, May 21, 2010, 9:26 AM
Wow... thank you for the late reply...
i would rather gone for a 2nd hand vehicle if i needed, repaired vehicle.
An vehicle with faulty, alternator, faulty Engine control unit and body control unit and harness...
I dont want take risk of putting this vehicle on road and putting other lives into danger.
i want the money back as i was not expecting to get a defective vehicle for the money i have paid,
If you are replying next time let me have dates, when you are going to take next action not by just saying, we will get back.
thanks,
sanjay
--- On Thu, 5/20/10, ATM Queue <[protected]@maruti.co.in> wrote:
From: ATM Queue <[protected]@maruti.co.in>
Subject: FW: Enquiry About Service/Problem in Vehicle CRM:[protected]
To: "Sanjay Kishan" <[protected]@yahoo.com>
Date: Thursday, May 20, 2010, 7:34 PM
Dear Mr. Kisen,
Thank you for your email.
We regret the inconvenience caused to you and are immediately forwarding your issue (Case Number: [protected]) to the concerned department. You will hear from us soon.
Please feel free to revert in case of any query or clarification.
Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please Visit us at <http://www.marutisuzuki.com>
SE-IB
001
=========================================
From: [protected]@maruti.co.in
Received: 5/18/2010 4:41 PM
To: ATM Queue
Subject: Enquiry About Service/Problem in Vehicle
Dear Admin,
sanjay kisen has posted enquiry
Name sanjay kisen
Email [protected]@yahoo.com
Address 644, 6th main road, ISRO layout
City BANGALORE
State KARNATAKA
PinCode 560078
Phone Number [protected]
Model Maruti Rit z
Model Varient SELECT MODEL
Registration Number KA 05 MG 9910
Enquiry About Service/Problem in Vehicle
Dealer City
BANGALORE
Dealer Name
0201-MANDOVI MOTORS PVT LTD
Dealer Address
24/4 7TH MAIN WILSON GARDENS BANGALORE - 560 027
Date of Purchase of vehicle
4/11/2009
Total Kilometer Covered
6500
Enquiry
I have a ritz VDI bought in Nov2009, I had reported to maruti about the noise in the right brakes in the slow moving, In turn mandovi motors had requested to drop the vehicle for the checkup, I took the car and in fact gave the keys at the gate of mandov i for parking and moved toward the office, by the time i could come out, I observed the employees of mandovi motors were panic stuck and pushing my vehicle back to parking slot. When asked the driver, he shows the key of the vehicle in his hand and the mechanics say that vehicle moved itself with engine ON, it looked handbreakes were appled also before parking and vehicle was in first gear. This happend with in the premises luckily no one was hurt or no other cars were near otherwise it would have been a severe problem. visit site : http://www.ritzmaruti.in/maruti-ritz-maruti-reviews.html https://www.consumercomplaints.in/complaints/maruti-ritz-vdi-bangalore-bangalore...⇄
Thanks & Regards,
sanjay kisen