Maruti Suzuki — Total disappointment from Maruti Body shop - PASCO Gurgaon
I have bought a new Alto LXi (M) car from your showroom couple of months back. The registration number of my car is HR 26 / AK – 8862.
Unfortunately my car got experienced an accident few weeks back though there was no fault my end. Eventually I called Maruti authorised Pasco body shopa nd went there (at Sector 17, Gurgaon) as they asked.
The manager have delegated the job to Mr. Jessy and no doubt he is a nice gentleman.
There they have commissioned the entire damage (only metal part) and asked me to place the car to get the damage recovered.
I have shown my concern to them as this is my first car and also brand new but they promised me to not to worry as my car would be looked as same as new after it delivered.
BUT my experience is so miserable that I would like to seek your urgent attention about that matter. Moreover I have already informed this to Maruti few days back while they were asking for customer feedback.
I will definitely discuss in detail in due course of time, this time I would say in one line – ‘My car looks matte old one’ after it came back from your body shop.
I would expect you will take up this matter ASAP.
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