[Resolved]  Maruti WagonR — Mixing of Oil & Coolant in the Engine

I purchased a Wagon R on 16th December 2005. Regn No. KA03 ME 7492. Everything was fine till late January 2010. The car suddenly was getting overheated and we took it to our regular service centre M/s. Green Cars in Bangalore on 20th March 2010. They detected that there was mixing of Coolant with oil inside the engine. Though we were not very comfortable with this issue we got the vehicle repaired. The Green Cars people confirmed that they had checked everything and replace the Engine head gasket. The cost was around Rs. 8000/-. Things were going fine only till the car crossed another 700 kms. The car developed problem again and we rushed to Green Cars. This time we were told that it was a major problem and 2 litres of Engine oil had mixed with the coolant. When we requested for talking to some senior official in Maruti we were given the phone number of Mr. Kannan (Regional Service Manager - Karnataka). My Husband spoke to him and he in turn spoke to Mr. Krishnamurthy of Green Cars and then told my husband that he will investigate the issue and revert back on 21st March. Since 21st afternoon my husband has been trying to reach Mr. Kannan and he has not been picking up the phone. In the mean time Green Cars have come up with an estimated cost of Rs. 39,000/- for the repairs. The first car in the family was a Maruti 800 and this came in December 2000. As per my view no car can develop an engine problem just after four years. We sincerely doubt the workmanship of Maruti as a Company and their Service Centres. Because of this incident Maruti has converted an Ardent Maruti lover to a Disappointed Wagon R Owner. May I request the Company to resolve this issue free of cost as an Engine Problem just on completion of four years could be only due to a Manufacuting Defect as my car has been maintained in a very good condition.
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Aug 14, 2020
Complaint marked as Resolved 
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I am also facing the same problem
did yr problem had resolve...i'm also facing the same problem...

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