[Resolved]  Maruti WagonR — Malfunction

Address:Mumbai Suburban, Maharashtra

The stability of New wagon R is very bad. I have new model Wagon R. On 15 Nov 2010 I met with a very bad accident on a state highway. I am fortunate and lucky enough to be there todayto write these comments.

On 15 Nov 2010, I along with my family was travelling on a state highway. One Motor Cyclist with a child was coming at a high speed to his right side of the road after over taking a vehicle. Perhaps he did not anticipate a vehicle in the opposite direction and he suddenly appeared in front of me at a distance of just 10 mtrs. I was sure that he would collide with my car head on and hence I took an instant decision of taking my vehicle to the left. Left wheels got off from the asphalted road. My speed then was around 50 to 55 KMPH.

Luckily the motorcyclist passed off just grazing my car and nothing happenend to him and the child. When I tried to get the vehicle back on to the road, my vehicle toppled onto the right and i lost all control on my steering. The car went about 15 to 20 metres grazing on the ground on the right side and took a u turn and stopped after 5 to 10 mters facing opposite direction. We in the car was tossed and rotated inside the car. Since I was wearing seat belt Iescaped from tossing but I was lying on thedoor glass. My hand got bruises. Person sitting behind me got hit in the shoulder and the lady by the side of me sustained minor fracture and some minor injury. My son sitting diagonally opposite on the rear side escaped unhurt because he was holding the handle.

People around in that area came for our rescue and it took 10 minutes for all to come out of car. On straitening the care we found the left side was totally rubbed on the road and full of scratches and at a few places on the door we were to see the burnt portion of metal with holes in the door. Rear view mirror and driver side glass totally boken.Luckily the car could be driven without any problem, Engg padding got displaced in the jerk.

The reason I attribute on examining the whole incident was that the accident took place because of instabiity tall boy concept maruti new model wagon R with small dia wheels. Had the wheels been little taller and wider or the height been litttle less, the vehicle would not have toppled when I turned the car to the right to bring it on the road.

Maruti authorities need to examine this in right presepctive and redesign the vehicle by calling back for all cars or doing something akin to this before it happens with others. When I took the car to the maruti work shop, I was told that they already received and repaired 3 such cars before with similar incident.

Will Maruti kindly look into it?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi i am planning to buy Wagon-R CNG and i was always confused with this tall boy regarding height for controlling the vehicle and CNG for its pickup/engine damage. I liked Versa for its space and quality product but, the height problem brought me nearby to Wagon-r as Eeco doesn't meet any of said features.
I have decided to buy Wagon-R CNG, not because i am only concerned with fuel economy but the height, extended seats base and leg-room might give my old parents in rear seats some relief for back/pelvis and knees. And the global warming concern brought me to CNG where i can compromise few paise/Km and little low pick up anyways i dont have to participate formula-1 till then.
Now, to the point, i am really concerned with this tall boy regarding control due to height incase of accident as my dear Maruti Wagon-r customer mate. I think Maruti should increase its wheel size from 13" to 14" and tyre from 145 to 165 and 55 to 70 as well with options of alloy wheels for front wheels.
One more point to say they have really done wonderful job o[censored]pgrading the rear suspensions which supports the CNG tank weight i.e 60 Kgs. The AC improvement on CNG. I do feel if they could do some arrangements to fit spare tyre underhood/atop as they have made box space in front non-driver seatbase, People could find space for valuable luggage in present spare tyre space, upfolding the rear seat 60:40 for long journey/picnic.

Note: I am not the person driving vehicle everyday, I would use it on weekends and family functions, so that my family is relaxed and enjoys when they are away from work. So CNG is not for FE but, only environment concern that every individual on earth should think first and force machine manufacturers produce environment friendly consumer products.

Thanks for such long reading, Jai Hind.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Navi Mumbai
    Maharashtra
    India
    File a Complaint