TO WHOM SO EVER IT MAY CONCERN.
I HAD PURCHASED A ZEN ESTILO ON OCTOBER 6TH 2007 AND HAD FITTED A DVD PLAYER COSTING 17,000 RUPEES AND THE LCD COSTING 8,500 RUPEES. WITHIN A YEAR THE LCD STOPPED FUNCTIONING AND IT IS LYING AT LAXMI CARS - KASHIMIRA FOR THE PAST 9 MONTHS. ONCE I WAS TOLD IT WAS RECTIFIED BUT WHEN I WENT TO FIX IT, IT HAS THE SAME PROBLEM OF THE SCREEN WAS BLANK AND ONLY THE SOUND COULD BE HEARD. I WAS TOLD THAT THE WARRENTY PERIOD WAS OVER AND I HAD TO PAY 7,500 FOR A NEW SCREEN. SINCE WHEN DID MARUTI START SELLING NON BRANDED SPARES IN THEIR SHOW ROOMS. TILL KNOW I HAVE ONLY PURCHASED SPARES FROM MARUTI.
FIRST I WAS TOLD THAT THE FUSE WAS MALFUNCTIONING AND THEN IT CAME TO WARRENTY.
MY VEHICLE NO IS MH-04-DJ-1974
MY NAME IS DAN.A.PEREIRA
PLEASE COME OUT WITH A SOLUTION OR ELSE I HAVE TO GO TO SOME HIGHER ATHOURITIES.
REGARDS,
DAN
[protected]/[protected]. Was this information helpful? |
my car's details are :
engine no : 3313210
chachhis no. : 184371
mopdel nop.: Zen Estilo LXI
E 3184371 Z 6 Z
Date of derlievery : 01 May 2008
Dealer : Greenland Motors
17-A
Dayanand Marg Allahabad
Earlier also i had made a complaint but there was no reply so plz take the favorableaction soon and reply me through e-mail on : [protected]@gmail.com